Dealing with White's Performance and Machine from Kingsport, TN was the worst part of building my…read moreracecar. I ordered the 383CI 562HP SBC package from Whites in February 2018. Clint, the sales clerk quoted me an eight to ten week lead-time from the date of the order. I had one special request, an oil pan that would fit my 2012 COT NASCAR. I paid the deposit in full on the day I ordered and the remainder of the $6900 balance less than 30 days later. In the back of my mind, I figured they would push my build through faster with it paid in full. I was mistaken. At the eight-week mark, I called to get an estimate on the ship date since my car is at a shop hundreds of miles away. The new office girl stated it would be two more weeks before they could ship it. That's when the lies started. Every two weeks it was either ready to ship the next week or waiting on a part to arrive. Around the 18 weeks mark I started communicating with the owner over Facebook and let him know my displeasure. He assured me that he would "get to the bottom of the issue" and get the engine out ASAP. Two weeks went by without any communication from Whites. I called again and heard the engine was ready but it "had more honing to do". An hour after hearing about the "additional honing" on a finished engine, the shop manager called me to come clean. The engine was not together, it was not finished, it wasn't started and they didn't even have the block in stock to get started. The news came 20 weeks after I'd already paid for the engine that would take eight to ten weeks. In the time I waited, White's Performance and Machine posted close to 100 383-dyno videos on YouTube. Mine has never appeared on YouTube even though they supposedly ran my engine on the dyno. White's compensation for my delay was a dyno run that never posted. White's Performance and Machine delivered my engine 27 weeks after I placed the order. For 19 weeks, they lied to me repeatedly for a paid in full product they didn't even have the parts to build.

Still no money back or motor that I was promised. A month ago. Yet he posts on BBB that he is going…read moreto refund someone's money. Where's my money at!!!!

DO NOT go to Napa, they do not stand by their warranties and do not know what they're talking about…read morewhen it comes to car parts. They gave us the wrong brake pads and they refused to return or replace a damaged rotor. They take your money and provide no customer support

I called shopping around for estimates and not only were they more affordable than other shops but…read morethey were able to fit us in same day and had it done within a couple hours. Definitely will come back with any future work needed.

The other day my diesel truck died on my way to work. The tank still said 1/4 full, so I feared for…read morethe worst. Hoping it was only fuel, I found a ride to get diesel and put it in the tank to no avail. After getting it towed there, they were honest and gracious enough to let me know they were able to get it started again, and that it most likely had run out of fuel and got air in the lines. Not only am I relieved that the problem is minor, I am extremely grateful to have an honest and trustworthy mechanic to work on my truck! Thanks to DP Automotive for being so reliable and honest!

Drove in and found exactly what I was looking for. The part was easy to access and easy to pull off…read moremyself. Staff was great and very helpful. Very good junkyard. I highly recommend

I called to check on ML430 inside door handle and they had it for 10$ but when I actually drove…read morethere 25 miles they changed it to 15$ with self pull out. This place is dishonest and makes you do the work.

Had to get a Battery installed at 8pm...The Young Man who helped me was extremely courteous and…read morevery well trained!!! Jim

This auto parts store has an excellent staff. The manager, James, is super pleasant, obviously…read morereally a smart person, and interested in solving auto parts conundrums for his customers. I needed a new battery and they cheerfully installed it for me and also figured out that a fuse had blown in the process, identified the bad fuse and fixed that for no extra charge. Every time I need something from a parts place, this will be my go-to shop! Thanks!