I have been to see Megan Kennedy PAC at the St Helena clinic. She is professional, patient and so…read moreskilled. Biopsy was painless and quick! I would recommend her 100%

Meghan Kennedy, PAC is a fantastic provider! She is highly professional, efficient, thorough and…read moreskilled! I have been seeing her for years and am so blessed to have her as my skin care provider! If you need a skin exam, I highly recommend her! You won't be disappointed!

I've been a patient here for many years--since I was quite young--and for a long time I recommended…read morethe practice without hesitation. The clinicians I saw early on were attentive and professional, and I felt confident in the care I was receiving. More recently, however, my experience has shifted in ways that I think prospective patients should understand. One notable change is the increasing emphasis on in-office product sales. In several instances, I was offered skincare products directly through the practice that, upon further inquiry, could also be prescribed and filled at a pharmacy--often at a significantly lower cost. I would strongly encourage patients to ask whether any recommended product can be called into a pharmacy rather than purchased in-house. In my experience, many items packaged under the practice's label or sourced from well-known brands are not exclusive formulations, despite how they may be presented. I've also noticed some confusion around provider credentials. For example, not everyone seeing patients is a board-certified dermatologist, even if they are highly capable clinicians such as nurse practitioners working under physician supervision. That distinction matters to me, particularly for annual skin exams or more complex concerns, and I believe patients should feel empowered to ask directly about the qualifications of the person treating them. Finally, the practice appears to be expanding into offering more procedures in-house, including skin cancer-related surgeries. While convenience can be valuable, I personally feel more comfortable being referred to highly experienced specialists for these types of procedures. Others may feel differently, but it's an important consideration when weighing where to receive care. To be clear, this office can still be a solid option for routine checks or minor concerns, especially if you are comfortable setting boundaries around product purchases. However, I would advise patients to stay informed, ask questions, and make decisions that prioritize both their health and financial transparency. In short: competent care is available here, but it's wise to approach recommendations--particularly around products and procedures--with a thoughtful and informed perspective.

I was a patient there. They were great. However, I promptly paid the bill for my final appointment…read morebut have been receiving past due notices for months. I haven't been there for over 1.5 years. The only discrepancy is a late fee which I clearly do not owe you. Despite all of my attempts to reach out I keep receiving past due notices. Please get your act together!!!

My mother's doctor made a referral for her to see a dermatologist in this Sutter group for a lip…read morelesion that could need surgery. That was in May and she got a letter giving her a November appointment with a PA, presumably not the right person to assess surgical need and ridiculous wait. In response to Sutter response, thank you but my mother is still waiting for her appointment since she is having to wait 6 months from being referred by her primary to being seen. She is 94 yrs old so I do manage her care.

Only come here if it's not important and you can book an appointment 3 months out. Face falling…read moreoff, possible cancer, rash out of control, don't bother they won't care and won't see you no exceptions not even if you wait in their lobby all day.

Carol is a wonderful, caring Doctor. I would recommend her to anyone! She discovered a skin CA…read moreand excised it. That was years ago, and I'm still doing great! Thank you Dr. Simply the BEST!

I truly cannot say enough wonderful things about Dr. Walter Tom and his entire team. Five stars…read moredoesn't feel like enough. From my very first phone call, consultation, follow-up emails, video calls, and scheduling, every single person has been attentive, efficient, kind, and incredibly responsive. Dr. Tom has surrounded himself with an amazing team. I never once felt forgotten, hurried, or like my questions were a bother. I had a conscious sedation, or "awake," tummy tuck with liposuction to my abdomen and flanks. Because we live out of the area, I had several calls and video visits with the office before surgery. By the time I arrived, I felt completely relaxed and well informed. My questions had been answered, my labs were complete, and I already had my medications in hand. The entire process was incredibly organized. Surgery day could not have gone more smoothly. I had no complications or complaints and was completely comfortable. I actually napped on and off throughout the procedure! The entire surgical team made me feel safe, relaxed, and very well cared for. The post-op care has been just as impressive. Dr. Tom personally stayed in contact with both my husband and me the day of surgery and the following day, and we were given his personal cell phone number in case we had any concerns or urgent needs. On my second night post-op, I developed a mild fever of 100.9°. My husband called Dr. Tom at 8:30 that evening, and he answered his cell phone immediately. He was incredibly kind and reassuring, talked us through what was happening, and gave us advice on what to do. Thankfully, everything was fine and it was simply my body reacting to everything it had been through. Dr. Tom then called the next morning to check on me and offered to have me come into the office if I wanted to be seen. That experience really drove home that when he gives you his personal number and tells you to call if you need him, he means it. I'm now post-op day five and am still receiving a daily text checking on my progress. That level of care means so much. And the results... WOW. I know I'm only five days post-op and several months away from seeing my final result, but I already could not be happier. I can see beautiful definition in my waist and a flat stomach, even this early in the healing process. For anyone wondering about my starting point, I'm 5'2", was 124 pounds going into surgery, and would consider myself to have an athletic build. My trouble areas have always been my "mom pouch" and love handles, where I tended to carry any extra weight. At 46 years young, I finally decided to do this as a gift to myself. I had wanted a tummy tuck for the better part of 15 years. My only regret is that I didn't do it sooner. Dr. Tom and his team have made something I anticipated for years feel remarkably easy, comfortable, and positive. I would choose them again without hesitation.

I want to thank Dinora for my hydra facial! When I looked in the mirror , I was shocked! I haven't…read moreseen my complexion look that good since my 20s! This facial with Dinora was absolutely relaxing and I strongly everyone get this facial. Dinora was so sweet to me and even offered me an arm and hand message! These ladies are just amazing! Thank you Dinora