I came in for fat reduction and skin tightening. My tech Gabby made the procedure go smooth. She is…read moreamazing and the procedure is great. I feel like this is a good alternative to a tummy tuck.

I initially reached out to the owner of NouVeau Skin Studio (Sandy) via email, which she never…read morereplied to. I waited about a week, no response. Since I saw that she responds to messages on Yelp, I e-mailed again (this time on Yelp). She requested for me to text message her so we could schedule an appointment for my mom (I was trying to treat her with a facial for her retirement). I texted her and waited a day for her to respond. We finally set up the appointment for my mom, which was scheduled for this afternoon. After driving from Concord to pick up my mom and then directly to NouVeau Skin Studio (in Vacaville), we were about seven minutes late due to traffic. After parking, I received a text message from NouVeau's owner asking if we were on our way. I texted her saying that we just parked. The doors were locked when we tried to enter the establishment. We knocked on the door twice, but no one responded. I kept texting her, which she read my messages as I sent them (thanks to the read receipts on iPhones), but did not respond. I got her voice message, which said that she planned on leaving if my mom didn't show up within five minutes so she could "run errands". Meanwhile, my mom and I were trying to make sure we were at the correct location since the doors were locked and no one was responding to us. We went around to the salon next door to see if that was the correct location; however, the wonderful person at the salon told us that NouVeau Skin Studio was two doors down (the initial location that we were at). After several text messages trying to get some direction from the owner (who again was still reading my text messages as I sent them), I called her but she didn't answer my call. Eventually, I text her asking to respond so my mom and I can just leave. She responded saying "yes". Honestly, I should've just kept looking for a more professional skin care specialist for my mom's retirement gift. I'm glad that other people had better experiences than I did, but I thought today was completely ridiculous. Zero out of five stars, but unfortunately, Yelp won't allow me to give this much deserved rating.

KAYLA- book with her and if you don't , don't say I didn't tell you so! She was amazing, efficient,…read moreand mama is smooth as a baby's bottom! Will be rebooking with her!! Finally someone that I can choose consistently I was loosing faith for a min! Thank you Kayla!

I did a walk in for a wax and the front desk girls were nice and really informative of all the new…read moreproducts since it's been 2 years since I visited a EWC. My waxer Tere was also really great and made me feel comfortable while being fast and efficient. I'll definitely be coming to this location from now on!

Love, love, love this Salon! Clean, professional, and the…read moreambience is wonderful!! Vivian is the owner, and her technicians are excellent, detail oriented, and friendly!

Got a classic eyelash extension set with Lily, and she was so gentle throughout the whole…read moreprocesses. Everything was clean and environment quiet and comforting. Not only are the lashes beautiful but they are also really comfortable! Will be coming back to try out their other services :)

I got a Full leg waxing this morning and I couldn't be happier…read more I had a great experience with Ciera this morning. She was sweet, personable, and worked fast. The office was nice and cleanly, smelled amazing. I already booked my next appointment can't wait.

Ciera is great . She is very friendly and really knows what she's doing. Love that she uses hard…read morewax. It was painless and quick procedure. She's my go to person now for waxing!

I love this place! Getting a Brazilian wax after giving birth can be painful but Alex made me feel…read morecomfortable and my skin felt so smooth! I've gone to places like EWC and they tweeze the hair after and that's just painful for me. Alex actually took her time to do clean ups with wax only and that's a big thumbs up! If you're looking for a new wax lady go to Alex! You won't regret it.

Alex is so kind & welcoming! I instantly felt so comfortable with her! She seems educated and…read morepassionate about what she does, and about making people feel good & confident in their skin! I had the best experience

I've been getting a wax from Gloria for about 6 years now. She is amazing and so friendly! She's…read morequick and painless, which helps a lot! I just got my first facial and my face feels amazing and I could seriously see a difference before I walked out. She's amazing, I highly recommend her for all of your skin care needs!

I've been going to Gloria for over 10 years, and she is truly an amazing esthetician. She does all…read moreof my waxing and facials, and I've always been beyond satisfied with the results. Gloria is extremely professional, knowledgeable, and makes you feel comfortable every step of the way. Her attention to detail and genuine care for her clients really set her apart. I wouldn't trust my skin to anyone else--highly recommend her services!

Happy New Year 2026 full of health and joy!!!…read more Excellent service, beautiful place and very professional staff. I would definitely revisit on our next trip to N. California. Definitely a great place with good prices and stress free services! Thank you Niko & Rachel from Maine.

I always have such a wonderful experience here! The entire team is incredibly kind, welcoming, and…read moreprofessional. They make you feel comfortable from the moment you walk in, and their friendly attitude really sets this salon apart. The service is always excellent, and it's clear they genuinely care about their clients. I highly recommend this salon to anyone looking for a great waxing experience with an amazing staff!

I called last minute Sunday Morning inquiring on facials. Rachel was very helpful, communicative,…read moreand was able to get me in with Linda for my initial facial here. Upon walking into the spa, I felt a sense of calmness. The spa was simple, cute, and appeared clean. Staff were very friendly and welcoming. I received the 60 min custom facial. Linda was very sweet and informative. She gave excellent advice and wasn't pushy at all about products or services. I loved how direct and realistic she was about costs, products, and services. I felt she genuinely looks out for the best interest of you and your skin. She was very professional and was good about communicating every step of the way of what she was doing and ensuring I was comfortable. She also took the time to answer my questions and address any concerns I had. I felt so comfortable from start to finish. Thank you again Rachel for connecting me with Linda and thank you so much again Linda for taking me in on such short notice, especially after your normal hours, and for your excellent service! I left the spa feeling so relaxed and my face feeling so clean. I have my 2nd facial booked already and will definitely be coming back to see Linda again. I so can't wait!

Went in for the first time and had brow and upper lip waxing. Met Linda who was very pleasant and…read moresweet. Did an excellent job and will definitely return. Facility is clean, beautiful and cozy. Absolutely recommend!