The staff consistently demonstrates exceptional service. They listen attentively, remember details…read morethat matter, and show a sincere commitment to your well‑being. Their professionalism and genuine care create an experience that stands out.

Katie is wonderful and walks you through all your goals and reviews her programs . Never was she…read morepushy and only wants to help you

I have been a patient of this practice for 6 years. I have seen multiple providers here Dr Gallo,…read moreNP Nicole and Dr Sarna. I'm a complex and at times I know I've been a difficult patient. I say that because they have never stopped trying to help and care for me. I've had issues from major injuries, mental health, specialist referrals in addition to general health and illness needs. The providers here CARE they understand we have needs and they do their best to help us and take care of us. My wife, Mother and Grandmother now see these providers as well. They have gone above and beyond what any other medical practice normally provides. They treat you like a person not a medical chart! I feel horrible that I have not left them a review until now because they have cases for me and my family so a long time. I have worked with many other providers in my life and I have seen the other side and it really makes me appreciate everyone at this practice even more.

I was very interested in joining this practice but was unsure about the concierge practice. However…read moreI thought maybe it would be worth it since it's been so hard to find a primary. Well I spend 15-20 minutes going thru all the info about the practice and what they do and how things work. You know what I didn't find? Their concierge fee. Thank you to the other reviewers who said it is $1900 a year. My complaint isn't the actual cost, which is crazy, but the fact that you cannot disclose that prior to filling out a meet & greet request. Stand behind your practice structure and disclose that up front. Makes me think that maybe it's different per person.

If I could leave a 10 star I would. Melinda has truly been the first person to actually take the…read moretime to listen to me and my concerns. Ladies DO NOT wait any longer. I wasted years going to doctors to just tell me this was the normal progression of life. Menopause does not have to be taboo! Embrace it and kick it in the ass!!! Melinda has worked to get my hormones in order and I have not felt so alive and cannot stop smiling. I am sleeping through the night, no more hot flashes and loosing weight. You deserve it. Make the appointment you owe it to yourself! Thank you Melinda

Found this place from google. Place is clean, staff is very friendly too. The NP, Melissa is very…read moreinformative and answered all my questions. Going to give it a try and hopefully it works on me.

As a registered nurse with over 20 years in healthcare, I don't write reviews lightly. I've had the…read moreprivilege of working alongside countless providers throughout my career, and I can honestly say that At Your Doorstep Medical has become the standard by which I compare patient centered care. Our entire family has trusted this practice with our healthcare for several years. Between myself, my daughter, and my husband, we've experienced everything from routine primary care to navigating incredibly complex medical conditions. Through every season, we've been met with compassion, respect, and genuine partnership. Cheyenna Kopacz is truly one of the most compassionate, knowledgeable, and thoughtful Family Nurse Practitioners I have ever had the privilege of knowing. She doesn't just listen to your concerns, she listens to you. She takes the time to understand the whole person, explains her clinical reasoning, welcomes questions, and works collaboratively with both her patients and specialists. As a fellow nurse, I deeply appreciate her evidence based approach while never losing sight of the human side of medicine. One of the greatest gifts Cheyenna has given our family is making us feel seen. She has walked alongside us through chronic illness, difficult diagnoses, celebrations, setbacks, and seasons of uncertainty. She has advocated for us, encouraged us, prayed with us, and never made us feel like we were just another patient. That kind of trust is earned, and she has earned ours completely. What makes me even happier is seeing that same philosophy reflected throughout At Your Doorstep Medical. The culture she has created is evident in every interaction. Every member of the team has treated our family with kindness, professionalism, and compassion. It's clear that patient centered care isn't just something they talk about. It's something they genuinely live every day. Because of the trust we've developed with this practice, I would confidently recommend At Your Doorstep Medical to anyone, from families with young children, to adults managing chronic or complex medical conditions, to my own aging parents. There are very few practices I would say that about. Watching At Your Doorstep Medical grow over the past few years has been such a joy because I know the heart behind it. Congratulations on building a practice that truly reflects the kind of healthcare every patient deserves. Thank you, Cheyenna, and the entire At Your Doorstep Medical team, for the compassion, integrity, and unwavering commitment you've shown our family. You have made an incredible difference in our lives, and we are forever grateful to have found you!

I found this company through Facebook ads while searching for help with postpartum hormone…read morestruggles, and initially, everything felt very responsive and promising. Within minutes of reaching out, I received follow-ups via Facebook Messenger and email, and within 24 hours I was on a call with the owner, who made the program sound incredibly supportive and effective. Based on that experience, I signed up. Unfortunately, things quickly fell apart after that. My actual care was handed off to a nurse practitioner who did not seem familiar with my location (Salt Lake City, Utah), despite the company advertising that they work with Utah patients. She recommended lab locations in Arizona, which was confusing and not helpful. She also mentioned she would send referrals for physical therapy and chiropractic care, but only sent one option that didn't even appear when I searched for it online. Scheduling and communication were even more frustrating. My first appointment started 16 minutes late with no notice or communication. For my second appointment, I waited alone in the Zoom room for 21 minutes before leaving. When I followed up, I was told that appointments are based on Arizona time and that they do not adjust for the patient's time zone--which had never been communicated and contradicted how my first appointment was scheduled. The company also promotes 24/7 support through their Spruce app, but that was not my experience. My first message received what felt like a generic, automated response, and subsequent messages took hours to receive replies--often without any real follow-up or resolution. Overall, this was a frustrating and disappointing experience. The initial sales process was highly responsive and persuasive, but the actual care, communication, and follow-through did not meet expectations. I ultimately chose to go back to working with a primary care physician, where--even if appointments take longer to schedule--communication is clear, professional, and reliable. I would not recommend this service based on my experience.

I have worked in the service industry and try to be patient but spending $10 each time I go in, to…read moreMAYBE get what I want is frustrating. They haven't had the PB2 for a couple weeks now. I can handle being out of things at times but then when I ask for the chocolate yogurt base that is advertised and get it maybe 1 out 5 shakes it gets old. The shakes are blended way too much and just end up being a slightly cold froth. I am very intentional in the way I order because I thought it might have been me not making it clear that I want the chocolate yogurt base but even after intentionally saying chocolate yogurt base and still not getting it just makes me not want to even go in and get a shake.

Don't waste your time going inside this store. I wish I could give zero stars. I went to this…read morelocation the past two times and both employees were so extremely rude. One just stood there with her head down rather than ask me if I needed any help and when I asked her about something on the shelf, she actually said the words " I would have no idea" what!!! Don't you work here