Returns are not for refund, only exchanges. With exchange, there are very few choices for: size/color/style options. Product design is also very poor. read more

They keep your money and dont deliver the products! Do not order from them! Its difficult to get a refund or exchange!

The bathing suits I bought from them fell apart and when I contacted customer service they told me to "go to the local tailor" . They are not worth the price point, there are much better options out there read more

Worst customer service I've ever experienced. It's clear customer retention is not a goal. Reviews online are awful and I wish I'd done my due diligence before ordering from this brand. They charge separate for shipping, but think they have zero responsibility when the item doesn't show. WRONG. My credit card company and the FTC disagree as well. I also find it interesting that they had an influx of 5 star reviews at the exact same time, one of which matching the name of an employee I had the unfortunate displeasure of interacting with via email. read more

Skatie - BBB score - Swimwear Near Me - Los Angeles, California

Do not do any business with this brand they promote it as a final sale because is garbage. I purchased a set and when I received the quality was terrible and horrible cut. I tried to exchange not return as it was advertised final sale. but they gave me 0 to none help. Just saying I'm sorry for you inconvenience. A $120+ bikini price way overpriced for what it's. so stay away from this unscrupulous, scammers of a brand!! You will waste your money!! read more

Heads up, they don't allow you to return bathing suits. Only exchanges and you have to pay for shipping every time. Their sizes are super inconsistent and by the time you return one to get another in the right size, the pattern you initially ordered is likely to be sold out. I ordered multiple top sizes the first time thinking I could return, nope. I've now placed 3 orders and done 2 exchanges. Keeping this final order because I just need to put this to bed. I've spent over $300 and have 1 bottom and 2 tops that I don't really care for nor fit me well. Unless your confident in the size(s) you're ordering, I'd avoid. read more

I bought a limited edition bikini from this brand last May. It was $180--by far the most I've ever spent on a swimsuit--but I figured it would be worth it if it lasted a few summers. I live in Philly, so I only wear swimsuits during the warmer months, and I took really good care of this one. When I pulled it out this season, the strap broke right away. I was honestly shocked. It had barely been worn, and for that price, I expected much better quality. I have swimsuits from cheaper brands that have lasted years, and this one didn't even make it through one summer. I reached out, sent photos like they asked, and all I got back was a "sorry, we don't have the top anymore." No offer to fix it, no replacement, nothing. The pattern is unique, so now the bottoms are useless too. It's just super frustrating to spend that much on something that falls apart and to get no real help from customer service. Definitely wouldn't buy from here again. read more

I've been buying from Skatie for years - I have leggings, shorts, sports bras, and swimsuits. Don't be persuaded by the negative reviews yall - they're an amazing company!!! Their fabric is buttery soft and I'm only now seeing wear on knees of one of my favorite pair of leggings after 3.5 years of wearing them all the time. I wear their swimsuits when surfing and have yet to have one rip or get loose etc. They often have amazing sales - just know that anything 30% off + or in the sale section is final sale. I highly recommend their try before you buy program to figure out your sizing if you're unsure. For the most part, I find their sizing consistent, but as with most companies, sometimes you might be a size up or down in certain styles. read more

I ordered 4 items on the Memorial Day sale (2 tops and 2 bottoms), I haven't received my package yet. I got a UPS tracking number which says they're still waiting for the package and then a second tracking number that says it will be delivered through USPS which also is waiting for the package. I contacted Skatie and was told they don't know where the package is and to go through the "order protection" I paid for. The thing is they won't do anything, order protection can give me my money back but they won't honor de sales price nor deliver on time for my vacation, after asking about this they stopped answering my emails even after informing them that this is a time sensitive matter. I WAS a loyal customer, but i'm done with Skatie. Beware, if you purchase on sale, you probably won't get your items. I will go through my bank instead. read more

Do not buy from Skatie. I was a loyal customer and loved their swimsuits, but their customer service is appalling. I spent $160 on a suit that arrived defective, and instead of making it right, they've made returning it a battle - basically directing the blame, cost, and faulty product at me. What kind of 'luxury' brand sells faulty merchandise at a premium price and expects the customer to absorb the loss? After years of loyalty, this experience has shown me how little they value their customers. They've permanently lost my business. read more

At first, I was obsessed with SKATIE swimsuits! The material felt amazing and they made me feel great. Until the other day when I went to put on one of my 'Amanda' one pieces, and noticed the seam at the top of the back was literally tearing apart. I only wore that suit maybe 2 times. So I go to put on a never worn suit... the same thing is happening in the same place!! Customer service was no help at all, stating it was beyond my warranty for the first suit. For the second, they refunded me $15 to get it fixed at my local seamstress. These suits are way overpriced and the quality just isn't there. Highly disappointed. read more

Skatie - The quality is not there for the price! - Swimwear Near Me - Los Angeles, California

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I can't say enough amazing things about Skatie! I own about 30+ pieces from them including swimwear, active wear, and lounge wear. Their quality is outstanding and everything I own from them is buttery soft. The prints and color options are so fun and unlike anything I've ever seen from any other brand. I can wear both XS and S in their pieces. I recommend trying out sizing at full price first in case you need to exchange. Once you know your sizing in the different styles, ordering during their sales is addicting! I got my sister and some friends hooked on Skatie now too! Keep it up Skatie team, I am a customer for LIFE!!! read more

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I wish that I had checked Yelp before paying $400 in bathing suits. The quality of all of their bathing suits were really poor. Specifically the straps to bathing suit tops seemed hand sewn in and could break at any moment. No support at all. And the bottoms look like diapers. I would never recommend this place. read more

I am in LOVE with my Skatie swim suits, I've been searching for a swimsuit that is flattering and doesn't cut me in the wrong places the material is soft as butter! Their customer service was amazing when I accidentally added two bottoms to my cart and refunded me immediately. I can't recommend enough!!!! read more

Skatie - We're both wearing skatie and got so many compliments! - Swimwear Near Me - Los Angeles, California

This company has the worst customer service model I have ever encountered. The website states that sizes fit exactly as mentioned. I ordered a swimsuit top in a medium and it fit fine. The following week, I ordered a different swimsuit in a medium. Well, this one did not fit. I tried calling to speak to a customer service rep and no one answer so I left a message and no one bothered to call me back. I sent an email and they responded that they cannot exchange or return. This bathing suit does NOT fit and they won't even exchange for a bigger size! This is ridiculous! As much as things cost these days now I'm supposed to just eat the cost and deal with it??? I have never had such a horrible experience with a company. read more

Don't purchase any of the Lyndi, Jean or Cher tops!!!! The boning they put in the sides will almost immediately start to dig into your breast or armpits, it extremely uncomfortable and makes the top impossible to wear. Obviously you'd have to wear the top to experience this and Skatie will not do return or exchange on worn items, faulty made or not. The "warranty" section says "discretion" and they told me sorry, not sorry. Their customer service is unfortunate. They have cute patterns but I won't be purchasing from them again. read more

I was sincerely excited to try out this brand. So far though, I'm not pleased with this company's customer service and shipping practices. I paid extra for shipping (2-3 days) to get my order in time for a trip. It has been 6 days and my order has still not been shipped. The customer service rep, who was unkind and unhelpful, let me know the extra shipping timeframe only applies after it actually ships and the fulfillment window is 5-7 days.. and apparently it's stated on their website but of course it isn't stated on the shipping page when completing your order. This is a poor customer experience, a deceptive practice and I do not agree with it. Customer service needs communications and support training. Interactions should be helpful, pleasant and convey a willingness to resolve the customer's questions or issues. My advice: don't pay extra for shipping because it's going to take them a week to put your items in a bag, label it and ship it out. I'll be updating once I actually receive the items - that is still sitting at their facility waiting to sent to USPS since 4:00pm yesterday. read more

Coming from someone who doesn't like to spend a ton of money, and who also has a hard time trusting online shopping- let me put y'all on skatie. extremely accurate sizing charts, softest fabrics ever, high quality, pricey.. a little. but worth it? YES. AND they have sales! also make sure to read the return policy, it's so clear and straightforward, but they mean their policy when they say it, definitely something to pay attention to! (but also if you read the size chart and follow it you really shouldn't need to return anything? lol) read more

Cute selection of prints but the quality is not on par with the price. This will be my first and last purchase with this company.

Love Skatie - finally found a place to get swimsuits that balances making me feel confident and classy at the same time! I even got my mom a one piece from here and she absolutely loves it. read more

The coziest lounge and basics! The ribbed fabric is my absolute fav! And for swim there's always so many unique print options which I loveee

I absolutely love all of my Skatie pieces that I own! my current favorite piece is this one piece that I wear as a body suit with jeans or a skirt! the quality is amazing and I always get stopped as to where I bought it read more

Skatie - Swimwear Near Me - Los Angeles, California

My favorite place to get swimsuits. The swimsuits are amazing quality, they're thick and hug you in all of the right places. They have so many styles that are flattering on so many different body types. I love their fun and unique prints, and get so many compliments every time I wear my skatie bikinis! read more

Skatie - Swimwear Near Me - Los Angeles, California

I found Skatie 3 or 4 years ago and haven't bought any other swim suit brand since! They are the comfiest suits EVER, and fit perfectly. The quality is great and they last without ever changing color or texture. read more

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Well here is a not good review. So, the company has a terrible return policy. Not to mention exchanges! I mean the stuff didn't even fit me! The quality is sub par. I am honestly shocked how they handled this situation. I never even saw the info on their return policy. I did however see there insert in the package. It clearly states you CAN return. My lord, this company needs to get on same page for their customer service. Not using this company again. read more

I really was a huge fan when I put in my first few orders. But 1 summer later and 2 of my suits are now damaged. I sent photos to customer service and was told they were past the warranty window, but that a local seamstress could easily make the repairs. What an insult to suggest I spent any more to fix sometime I've worn maybe 7 times when a Skatie suit is almost $150. I'm happy to pay for a quality item, but Skatie swimsuits are not that. read more

I bought a swimsuit from skatie and I was super excited about it. I ordered a medium because that is what I normally wear and it happened to be too small. I emailed trying to EXCHANGE it for a bigger size and I even offered to pay for the return shipping since this is such an expensive swim suit. I received no reply after that email and am now stuck with a $150 swim suit that doesn't fit me! Swim suits are some of the hardest items of clothing to get to fit correctly on a female - offer better exchange and return policies this is ridiculous. read more

the quality of sewing is very poor. the ends are not all hemmed. crotch is not even blind stitched so there is a lump there as well. It's all quite heavy and lumpy. Not accurate to size descriptions. the return policy is non existent would not recommend read more

The return policy is BS. Last year I bought a couple of suits that didn't quite fit, and returned them for a full refund, maybe minus a restocking fee. Now they won't offer anything other than store credit for swimwear, and they're "not able to make an exception" even though the precedent was set. Add them to the list of online retailers with ridiculous return policies. When shopping online, how are you supposed to quickly make decisions without buying in bulk and returning what you don't like? read more

Absolute awful customer service. Don't waist your time or money. Descriptions on website are false and misleading and they clearly don't care. See photos for reference. read more

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Skatie is my go to swimwear brand. Their fabrics are top tier and make me feel great! So many different styles to play to everyone's preferred shapes etc! They have fun weekly drops and their patterns are fun, stunning, sexy, and cute! read more

Y'all these are the best swimsuits in the entire world!!! they fit your body like no other!! the material is so so comfortable and makes you feel so confident when you put it on! Also, I have ordered a few dresses and have experienced the same insane quality! I receive so many compliments when I wear my Skatie!! Buy from Skatie you will not regret it!!! Quality is exceptional! read more

So I've been trying to shop sustainable, women owned, because I'm tired of giving my money to rotten people. But, this is another place I will not be returning to. NO- your exchange policy is not okay. Your sizing chart is fatphobic white western Victoria's Secret bullshit. It's not accurate. Your clothes are tiny. I measured myself. I don't deserve to spend this on inaccurate sizing?!?! Try to EXCHANGE for the right size? Absolutely not. I'm left with miniature "sustainable" clothes and you've gotten ONCE purchase out of me. That's it. read more

Softest and comfiest swim and activewear in the whole world I'm personally super obsessed with the leggings and bike shorts and it's all I work out in anymore read more

They do not accept returns on sale items, which i admit was my fault for not seeing, but it should be made much more clear on their website. Most retailers have this information in red print when item is selected, and as a disclaimer on the checkout screen. Their notation is very small, basic black print on the product screen. Very disappointed to have lost $100+. I would have never purchased a swimsuit online had I known I couldn't return it. Every woman knows how hard it is to find a suit that fits, and that you feel comfortable in. read more

Beware of return policy. You only get store credit so you better like what you get, moreover is the quality. their basics all pill and stitches come out in one wear. Better off buying gap outlet for cheap as far as equal quality read more

I ordered online and have received awesome customer service. I returned two items and did initially have an issue with them trying to keep their money but one email to hello@skatie.com and it was resolved. These are my absolute favorite swimwear. read more

I, like many others, wish I would have read reviews because the return policy is very misleading. I received my package and immediately when I opened it, I did not like the swimsuit or the quality. Very cheaply made for the amount of money you pay. The fact that I can return the item, but only get store credit is insane for the amount these swimsuits are. I would never recommend this place to anyone as now I lost almost $200 since I want nothing else from this store if I didn't like the original swimsuit. read more

They have good swimwear but horrible customer service, they dont accept any returns only a credit to their store. I read the return policy and was very misunderstood. Now I am stuck with a credit for 400 dollars, which I don't need. will not purchase from them ever again. contacted customer service, they basically told me oh well, you agreed to the policy. How misleading and very poor of them. read more

The best swimsuits out there!! I bought my first suit from Skatie last year and I'll never buy from another company. I own multiple now and they are worth every cent! Their customer service is the best, return policy easy/clear, and suits are amazing quality! read more