Overpriced, under-skilled and unscrupulous. You are charged £25 deposit to make an appt and then if you do not move ahead with their services, they don't automatically send it back. You have to chase them down for it.
My visit was with a young woman who was more salesperson than clinician.
Right out of the gate, she started talking about peels and microneedling packages in excess of £1200. With £200+ products to boot. When I told her I like my products, she said theirs were just better ("more peptides" and "more plant extracts" and "they're just better").
When I asked her where the products were made, and if they were UK-based, she at first said "yes" but then after reading the packaging more closely, saw that they were actually from Texas, USA.
In response to questions about issues I have with the skin on my nose where my eyeglasses make contact, she said my skin must just be sensitive but a chemical peel would help.
She wanted to sell a weirdly aggressive package of alternating weeks with chemical peel and microneedling. It seemed more oriented to a high cost package - not about what a good -or even safe- treatment offering might be.
What a scam. I'm waiting now for my deposit back. Don't be a fool like I was. AVOID. read more