Been around in Knaphill since I was a girl! Now located on…read morethe Lansbury Estate off Lower Guildford Road Good local taxi firm that provides all the usual things you'd expect from a cab firm including passenger services, executive cars and airport transfers, as well as lady drivers and seven- seaters on request. Fair pricing and always had a good service from here when I've used them

Absolutely disgraceful service. Always 10 minutes or more late and occasionally give a half-hearted…read moreapology, but often no apology is given. Drivers are rude and customer service is even worse. When making a complaint, the manager hung up on me. A driver had a near crash whilst I was in the car, as the taxi driver was tailgating a slow car in front. The taxi driver then hurled abuse at the driver in front and did not apologise once to me, but instead when I said that he should not have done that with me in the car, his reply was 'I didn't get out the car did I?!'. Disgusting behaviour - his driving was wrong in the first place, however he then should have remained calm with the man in front and should DEFINITELY have apologised to me for the incident. One good point is the cars are clean, however does that really matter when you feel unsafe and the drivers are so rude?? I would highly recommend avoiding this service, there are many other taxi firms in the area.

I would give this company no stars if I could but unfortunately you have to give them at least one…read morestar. We ordered a taxi online and it never came so we rang the company who told us they never got the booking even though we received an email confirmation. When on the phone to the company they were incredibly rude and hung up on us! We then phoned them back to be spoken to absolutely disgustingly and the person on the phone was very aggressive. It's safe to say we will never use this company again. I'm disgusted with the service and how we were spoken to. My friends that would use this company won't be using them either. Shocking!

OK, I will go ahead and admit I didn't end up taking this car service, but I do know that they have…read moregreat customer service. I booked a car with them because they had good rates and on-line booking (which is great for my lazy nature!). When my trip plans suddenly changed, I gave them a quick call and they had me all sorted in just a matter of minutes. My refund was practically processed before I hung up the phone. I am working on my next trip and definitely plan to use them.

From the owner: Executive car servicIng the county of Oxfordshireread more