I reached out Friday regarding lawn care to a house we just moved to (and this was my first call to…read moreany lawn company). Mike said Monday 8/7 we could get worked in and scheduled got an email to get my account set up and scheduled bi-weekly mowings. Sunday rolled around, and my account changed the mowing to Tuesday 8/8 (which was fine since it's only a day), but nobody reached out. Tuesday night rolls around, about 730-8pm, and our yard still wasn't mowed. I check my account on his website again, and the scheduling had moved my first mowing to WEDNESDAY 8/16. A full week and 2 days after the original date given. I have reached out 2 times via phone call, I have left a text. No response yet. Great business tactics here

Mike and his team are great. They took great care of my yard. Very honest and hard working group…read moreof people. If you need great service for your yard, I would recommend calling them.

very responsive and does an awesome job with our lawn. Patrick has been working on our lawn last…read moreyear and this year and we are soooo happy with his service, very kind and has many more services. i trust him completely!!

I had to give serious thought to this rating…read more I called Kings Lawn Service three times on 8/12/15. The first time a man answered the phone and was acting very strange,then hung up on me. I called back and there was no answer. I called back again and this time voicemail picked up my call. It said I had reached Eric Cavender of Kings Lawn Care. I left my name, number, where I was calling from (I'm sure he might think me calling from NYC for something in Nashville might be strange), and exactly why I was calling. I have yet to hear back from Eric Cavender, who for his website is the owner of Kings Lawn Service. I have to assume that landscaping and lawn care in Nashville TN is so booming that he may have dismissed me as probably not worth his time or energy to even call me back. Mr. Cavender may have made a good buck off of me had he returned the call, but that will not happen now. The reason I called Kings Lawn Service was because he was close to where my best friend lives and I thought the convenience of that would be good for him and me alike. I had to trust that his credentials on his website would be accurate. My best friend was turning 50 and she was going to be out of town for her birthday. It was the perfect setup for me to give her something that she hates doing....lawn beautification. I know her front yard area could use some TLC, so I thought this would be an amazing gift for her to come back and see her yard cleaned up, new bushes, new plants and mulching. If I had just received a return phone call this review would not have been written. Mr. Cavender was left a detailed message as to why I was calling so I have to assume that this is not the first time customers have been ignored. Kings Lawn Service has no rating with the Better Business Bureau. His website is kingslawncare.net

Service is always timely. Quick response to phone calls. The employees are professional…read more I can always depend on a phone call for updates

Green pastures damaged my air conditioner unit through weed eating too close to the unit, causing a…read morepuncture in the coil. It cost thousands to repair. Despite sending photos of the damage where it was clear the damage occurred through lawn maintenance, requesting to speak over the phone and to view the damage together in person, Green pastures avoided responsibility and financial obligation from the start. Very disappointed in the way it was handled and it's obvious the goal from the start was to avoid liability. Unprofessional and would not recommend.

Overall they did great work. We had them install a patio and a fountain in our back yard. My wife…read moreand I are really pleased, and we've been spending a ton of time in our back yard. The pricing was fair. It was a little higher than the other bids, but it was definitely worth it. They educated us on how pavers should be properly installed and the difference between high quality and low quality work. Highly recommend!

Very good service. Take great care of my yard. Their mowing and caring for the plants is excellent…read more They also have a nice group of people working with them. When there is a concern they will take care of it. I'm very happy with their work.

Called 5 minutes before appointment time trying to push arrival time back 45 minutes . When I…read morestated I couldn't do it and that I would contact them later to reschedule if I chose to, the woman I was speaking with hung up on. Poor customer service and bad communication!

As an irrigation customer, I found the customer service here to be lacking. They refuse to give…read morenotice that someone is coming for service. For those who want to be present when someone is working on your property, look elsewhere. When I first called about using their services they promised they would call first. Three times they have not (after reminding them that this is why I started with them in the first place). The actual people that came out were polite enough, no issues there, but they don't even knock on your door to let you know they are there. If had not looked out to see their truck, I would never know. Regarding actual work: For winterization, they remove the entire backflow and ask you to store it over the winter. I never had anyone else ever do it that way before. Don't know if it is better or worse doing it that way. For spring turn on, they email telling you they plan to start soon and to leave your backflow out in the bushes or by your garage, giving you the impression that they will probably be out that week (that is when I emailed back and reminded them that I would like to get a days head up when they are coming). Three weeks later they finally come around (with no notice, LOL) and I am not home. When I realize they did it when I was away and did not even tell me, I look it over and find that it is leaking, not badly just drips, but still leaking. Perhaps, if I were here when they were doing it, this would have been caught and taken care of while the service person was there. The backflow did not leak before they removed it for winterization. Now it does. Our home is only a few years old. Did something happen at start-up? Or when it sat outside for three weeks waiting for the service call? Don't know. Called to report the leaking. Owner said to text a picture and my address and he would send someone out. Two weeks later, sent a reminder text. Crickets! Today, a service person comes. I only realized he was here because I looked out the window and saw his truck parked in front of the house. When I went out, he had removed entire backflow again and said he was going to take a look to see what was wrong. I asked if he could knock on the door to let me know what was going on and not just fix it and leave. I walked outside to check on progress and he was on the phone with his boss. I asked what the issue was while his boss is on speaker and was told that the washers were worn out. I was a bit perplexed and asked to see this. When, the service guy took it apart again to show me the washers in question, I was a bit skeptical. I was told by the boss that it needed a backflow repair kit and would cost somewhere around $140. At this point, I say that I'm not really happy but to go ahead with the repairs I want to make sure it is not leaking before the service person leaves and also brought up with the boss that I was dissatisfied with the fact that they never call ahead and that is what I specifically asked for when I started to work with them and that I might be looking for another service provider. He said his company was too busy to call people. I said that it only takes 30 seconds. He said they just can't do that and then said to the service person "See this is the type of customer I was telling you about" I said "Wow, very professional!" The boss tells the service person to stop and do not do the repairs and won't be working with me and to go on to the next stop. The poor service guy was standing there holding his phone while this back and forth took place and was probably mortified. Sorry about the long rant.

Was scheduled for lawn mowing. There was ZERO communication, would not respond to messages…read morerequesting arrival time. I called customer service and was told I was still on the schedule, and they still didn't show up. We waited all day for them to show up & they completely wasted our time. I went with another company.

I had ForeverGreen Lawn Care service my yard. I have a nice size yard and they were done quickly…read more They care about the yard being clean and neat.

Our community has utilized Southwest Lawns' services for more than 25 years. We consistently value…read moretheir professionalism and the seamless, turnkey experience they provide in maintaining our properties throughout every season. The team, led by Cindy, is both proactive in their service and highly responsive to our needs. We highly recommend Southwest Lawns.

This company has been taking care of my lawn for 7 years and I am proud to say I have one of the…read morebest looking yards in my subdivision! They are reliable, dependable, and HARD WORKING.