I'm writing this review because I truly wanted to express our immense gratitude and give you the…read morehighest possible praise, Gina. Honestly, it's not often you come across someone as dedicated and wonderful as you, and you've truly been an exceptional property manager for our family. From day one, you've gone above and beyond what we ever expected. We've been blown away by your constant availability - it felt like no matter what time we reached out, you were there, ready to help. And when issues did pop up, big or small, your ability to find quick and effective solutions was just incredible. It really made a huge difference to our peace of mind knowing you were always on top of things. Having rented in many places over the years, we've definitely seen it all - the good, the bad, and yes, even the ugly! But I can say without a doubt that you stand out as one of the very best people we've had the pleasure of working with. Your transparent communication, impressive efficiency, and unwavering fairness are qualities that are incredibly rare and so deeply appreciated. If anyone ever gets the chance to rent a property managed by you, we can't recommend you enough - they absolutely will not be disappointed. Our entire family is so tremendously appreciative of all your hard work and the genuine care you've shown us. We genuinely hope to continue being your tenants for a long, long time! Thank you again for everything, Gina. Your dedication to high customer service and your willingness to always go that extra mile truly make you a gem. With tons of gratitude- The Fernandez family

I've had the pleasure of working with Gina as my property manager since July 2024, and she has…read moretruly been exceptional. Without a doubt, she is the best property manager I've ever worked with. Gina is intelligent, knowledgeable, highly responsive, organized, detail-oriented, and always professional. What really stands out is her clear dedication--not only to her clients, but also to the properties she manages. It's evident in everything she does that she takes pride in her work and genuinely cares. Gina stepped in to manage my property midway through an active lease when my previous property manager could no longer continue. She made what could have been a stressful transition completely seamless. On top of that, she identified and resolved multiple issues that had been overlooked by the previous manager--things I wasn't even aware of. Gina handled every single one of them with care and expertise. It quickly became clear just how well-versed she is in California's complex and constantly evolving rental laws. Her attention to detail and thoroughness are truly unmatched. Throughout our time working together, Gina consistently went above and beyond. Her professionalism and reliability gave me so much peace of mind, and I honestly don't know how I would have managed being a landlord without her support. The only reason we're no longer working with her is that we needed the property back for personal use. But if we ever decide to rent it out again--or manage any other property--Gina will absolutely be our first call. She's outstanding in every way, and I couldn't recommend her more highly.

I am a tenant at a property being managed by SRE. Greg and the team have been great to work with…read more They are very responsive to repairs and always find ways to work around my schedule.They were particularly helpful during an incident when the sewer backed up into the shower. They had someone over (on a weekend) immediately and even made sure it was sanitized after for our young kids. Great experience working with them.

Edit: Greg reached out to address the situation. 5*…read more Just setup and appt to see a house in Los Altos. Ruben was late which is ok, but showed me attitude over text like it was my fault. (Note: I'll change this review to 5* if the firm acknowledges their behavior)

A+++ One year ago I switched my property management company…read moreto Marcus and South Bay Home Rental, and what a difference in the level of service! When I started a search for a new management company, I wanted a locally based company that focused solely on rental property management. Marcus is knowledgeable, professional, and responsive. Since he is locally based, he understands the unique circumstances of the Bay Area rental market. Marcus proactively sends reports regarding the overall state of the rental market in the area, which I find very helpful. South Bay Home Rental conducts bi-yearly inspections of my property, which results in detailed reports on the condition of the rental along many photos. I also receive detailed monthly financial statements plus a yearly summary report. Whenever I have a question or concern, I appreciate that Marcus provides different options and his reasoning behind them. Having South Bay manage my property saves hours and hours of my time, plus provides me peace of mind. If you are looking to change management companies- or debating if you need a rental property manager- I highly recommend Marcus and his company.

Excellent service! Thorough and efficient. Solved the problem and was very friendly. A++read more

David and his company have been managing my rental for the last 10 years and he has always been…read moresuper helpful and professional. They will always go beyond what's needed when things go south. For example I've had really bad luck of having 3 water heaters go bad on me in the first 6 years of rental and each time David and his team managed to sort it out with the plumber and supplier of the unit without having me involved. Furthermore, David's team performed inspections as requested to ensure property is in good shape. I truly enjoy the working relationship and professionalism of his company. Thank you!

I've been working with NorCal Property Management now for over a year and have worked with several…read moreothers. NorCal Property Management in comparison to others is far more organized, responsive, and knowledgeable when it comes to managing properties. If you're looking to maximize your properties potential, don't hesitate to contact NorCal PM.

Great property management company! Travis was super helpful in finding exactly what we were…read morelooking for, and the application process was smooth and easy Throughout our time renting, the customer service and maintenance teams were always attentive, supportive, and quick to respond especially during emergencies. Overall a really great experience, highly recommend!

Keyrenter Silicon Valley has provided expert property management services for our duplex units…read moreduring the past 9 years. Their team goes above and beyond for landlords and tenants alike. As a landlord I depend on them to manage all aspects of our income properties including monthly rent collections and deposits, annual income statements, maintenance requests and repairs, unit turn-overs, marketing and prospective tenant interactions, leasing processes and annual property inspections. Each of these responsibilities have been consistently executed without fail. The reason for such a great track record? THE PEOPLE WHO WORK THERE! You could not ask for a more attentive team of employees starting with Jay McDonald, the Director of Operations. She is responsive to every inquiry, question or concern. She provides insights and suggestions whenever I need a professional opinion. Her most important characteristic for me is her willingness to listen to any concerns I bring to her attention. She is quick to act on items that need correction or to alert another team member of an outstanding issue. In a nutshell, she has been there for my family every step of the way while we transitioned 9 years ago from a "do it yourself landlord" model into a professionally run business model. Team members Anthony Phung (maintenance supervisor) and Kevin Maguire (maintenance coordinator) handle any issues in a timely fashion so repairs get completed quickly for the tenants without having to bother me as a landlord. When needed, they communicate clearly and provides recommendations on how to proceed with appliance replacements, landscaping or emergency repairs. Kevin works more closely with us and is simply the best and we are grateful that he keeps up the properties so well. Other team members contribute to our hassle free experience by supporting the leasing side of our units. From turnovers to tenant screening to onboarding new tenants this group is simply dialed in. We appreciate the efforts that Eduardo Gonzalez, Irene Llanes, Kelly Almaguer, Travis Chu, Jonathon Moreno all put forth on our behalf. They have been 100% successful in finding quality tenants that are a perfect fit for the properties. Over the past 9 years Keyrenter has assisted us in completely remodeling 6 of the 8 units in our portfolio including extensive landscaping and hardscaping to enhance the appeal and livability of the units. Our success is directly related to the focus and commitment Keyrenter Silicon Valley provides to its clients. Thank you to the entire KSC team for your efforts. I hope that other property owners will look into your services to make their lives as a landlord stress free.

KRC Group managed my rental property for 5 years. My only regret was not hiring Steve sooner. He is…read moreexceptionally knowledgeable about current rental values, market trends, and has the strictest process of vetting tenants I have ever seen. If an applicant was good enough for Steve, they were good enough for me. Steve's team has an expansive network of vetted and trusted vendor referrals. His maintenance manager, Marejka, is so personable and knowledgeable that I ended up asking her for trusted vendor referrals for my own residence. I will miss her dearly. Don't try and manage your property on your own. It is a business at the end of the day, and this company knows how to get business done. They have several packages to choose from depending on the level of service you need / budget you have. They have rightfully earned my referral to my community members.

Unfortunately, I had poor experience. We are out of state and made it clear to the agent Elsa that…read morewe were very interested in the property. We scheduled a tour and booked flights to come see it. Days later, the agent informed us that another applicant had already been selected. We were never offered a virtual tour or the chance to apply first. This lack of communication and professionalism caused unnecessary inconvenience and cost. I would not recommend this agent, especially for out-of-state renters.

Alberto Ramirez Ceja was very helpful and polite. Great asset to the organization. Happy to have…read morebeen helped by him.

Jorge and Winnie have been absolutely wonderful in helping manage the property and handle a wide…read morerange of issues -- often while being short on resources. They consistently stay professional, responsive, and solution-oriented no matter how complicated the situation is. Their work behind the scenes can easily go underappreciated because so much of what they do involves navigating complex problems, coordinating multiple parties, and keeping everything moving smoothly. It's not easy, and they truly deserve recognition for their dedication and hard work. Very grateful for their commitment and support. Highly recommend!

My husband and I have had such a great experience with Galway Real Estate. From the very beginning,…read moreMelissa has been professional, responsive, and truly committed to making the rental process smooth and stress-free. Communication is always prompt, whether it's answering questions, scheduling maintenance, or providing updates. The property itself has been well cared for, and any issues that came up (no matter how big) were handled quickly and with a positive attitude. I really appreciate how organized and reliable she is--we always say it was the best move we made hiring her. I would absolutely recommend Galway Real Estate to anyone looking for a trustworthy and professional rental management company.

We've been working with Melissa for a few years. She has been helping to manage our rental…read moreproperty. We never need to worry about anything since we know our property is in good hands! She makes everything so easy. Melissa is very knowledgeable, responsible and reliable. We definitely recommend her.

Patrick was absolutely amazing to work with as both my buyer's agent and seller's agent. From start…read moreto finish, he was friendly, approachable, and always easy to reach. He consistently kept me up to date and made sure I understood every step of the process. What really stood out was how much behind-the-scenes work Patrick handled without ever making it feel stressful on my end. He truly works tirelessly and goes above and beyond to make everything run smoothly. His knowledge of the market and attention to detail gave me a lot of confidence throughout both transactions. If you're looking for a real estate agent who is hardworking, extremely knowledgeable, and genuinely cares about his clients, I highly recommend Patrick.

His is very supportive and helped me a lot during my tenancy. I think he's a trustworthy person.read more

I rented a property for 5+ years (Jun-2016 till Oct-2021) that was managed by A to B Property…read moreManagement. All of the employees that I worked with from A-to-B (Bob, Diana, & Nayelly) were always very kind and helpful to me. I really feel that they built a trusting relationship with me and always cared for me as a renter. I also enjoyed living in a property where my neighbors were homeowners as they all really cared about the community and the long-term relationships they established and held with their neighbors. I felt very comfortable throughout all the years that I rented my home from A to B. The payment and maintenance portal was also very easy to use and they almost always fixed anything that needed maintenance within a few days whenever possible. Overall, I had a very positive experience renting my previous home from A to B - Had I not become a homeowner myself, I would have continued to rent from them! :D

"I had such a great experience with A to B Property Management! Nayeli was were incredibly helpful…read morethroughout the entire process. They were always professional, friendly, and quick to respond to any questions or concerns I had. Their excellent customer service truly made renting a home stress-free. I highly recommend A to B Property Management and especially appreciate Nayeli for going above and beyond!" "Not to mention I've had a wonderful experience with A to B Property Management. Amanda has been such a great receptionist--always friendly, professional, and quick to respond whenever I had questions. Her prompt communication and excellent customer service made the entire process so smooth. I truly appreciate her help and highly recommend their team!"