"Fiona was excellent. She understood my insurance needs and explained my options clearly. She is…read moreextremely personable and professional. Made buying insurance easy. You won't be disappointed!"

I was very disappointed with my experience. Was over charged for 7 years ,didn't find out until I…read morebought a new car .. My daughter was reared ended I was told cops don't know how to handle car accidents and I needed to call Geico the other guys insurance and no they don't have there number.. Final straw giving one price asked for a positive review to only get a different price (much higher) on the app .. Very shady practices and you will not be a priority but made to feel more line a inconvenience

This agency is amazing! Mike helped me by guiding me what to do with my auto insurance and renters…read moreinsurance when I moved up to New York. He explained both policies really well and took into consideration what I needed. In addition, he was patient with my requests and ultimately helped me make a decision about obth policies. I highly recommend them for any help you would need with any type of insurance

So helpful and great rates. My whole family has been using these guys for years, no complaints. A…read morelot of times "no complaints" is the best you can say about insurance, but Crowley Insurance really deserves more recognition than that. I've had auto coverage from Crowley for as long as I've been driving. When my wife and bought our house, we did our homeowner's through Crowley. They suggested combining my car with homeowners and asked about my wife's car. We had never put much thought into her insurance and she was on some generic internet policy. By switching her over to what Crowley set us up with, her rate dropped a lot (with better coverage), my rate dropped some and our homeowner's dropped from what was first quoted. If I recall correctly, the total savings created by her getting a policy through Crowley was more than what our homeowner's cost. Yup, it pretty much meant buy car insurance, get free homeowner's. Sweet! Dealing with them is great too. I hit a deer, called the next morning and the person that answered the phone is the one that helped me out. No hold, no uninformed people. Just nice, friendly people that know what they are doing. Gabriel answered all of my questions and immediately got to work on the forms that the insurance company requires. Oh and only a $200 deductible. Sweet! I've only called there a handful of times, but always a great interaction. I can't believe I'm writing a review for an insurance agency, kinda boring, I know, but they really deserve recognition for how great they are. Highly recommend.

They pay themselves instead of paying for basic services for the sick. They rejected the 2nd…read moreambulance I used in two years when I went to the ER. I almost died as my blood sugar dropped to under 30, the ambulance saved my life as it had glucose. Excellus does not want to pay for that ambulance. I am on bandages for weeks due to leg injuries and was hospitalized for fifteen days, and I just received a 3-day supply from Excellus of bandages. They spend money on administrative costs to send me letters where I can make a complaint instead of providing services. They do not want to pay for my regular long distance glasses, just paid for computer glasses. Limit rides to the ophthalmologis--I have to go through extra hassle, went blind in my right eye due to a retinal detachment, need procedures in my left eye, they make me go though having to ask for extra paperwork. How come insurance companies get to make a profit off of the sick? Disgusting.

So Danielle at Excellus passed my ride schedule to Heather who apparently doesn't know how to get…read morea ride over to the cab company or just didn't even bother to send as I called the cab company and they said they never received a ride from her. Very sloppy work or sheer neglect I'm not sure which.

Erik is an absolute slayer of rates, has the fastest customer service around and continually…read moredelivers for my clients. 100% recommend.