Very rude and very condescending. I've spent over 50 years in the business world and have owned two businesses. Never, have I seen such disrespect and distain for customers. My wife and I experienced this at an estate sale in Lake Forest last week. First, they don't price anything. They ask you to bring it to the "transaction area" where they then look at what you want to purchase and give you a price. So, they gave us a crazy price and we negotiated. Her response with disgust was "where do you think you are...an Evanston garage sale?" Each time we negotiated for a lower price, she responded with demeaning comments. And then of course there's the experience of hearing the two women running the sale, yelling at each other. (not sure if they are sisters). After the purchase, my wife asked one of the sisters if we could bring our car up the driveway to pick up the merchandise and was given the A-OK. But once we pulled up, another "sister" came up and yelled at my wife for pulling into the driveway. I don't see why anyone would ever hire this group. There are much better choices available. read more

They clear out a home in such a kind, efficient and friendly manner in 2 days. I can't imagine having all the strangers in our home for 4-5 days, plus the set up. read more

Absolutely Disgusting Behavior - Do NOT Shop Here I rarely leave reviews, but I feel obligated to warn others about the absolutely horrible experience my daughter and I had at Sister Sales today. We were shopping peacefully and picked out 5 small items--none were name-brand and a couple were obviously from Shein, which are typically low-cost online. When we politely asked if they were open to negotiating the $150 total price (which was shockingly high for what we selected), the staff completely lost it. Instead of responding professionally, one of the women snatched two items--both belonging to my daughter--straight out of her hands and started screaming at us. They caused a full-on scene, yelling that we were "too broke" to shop there and making a spectacle out of the situation in front of everyone. It was humiliating, aggressive, and downright unacceptable behavior from any business, let alone one that's trying to sell discount fast fashion for luxury prices. No customer deserves to be treated like that--especially not a child. This place is the definition of unprofessional, rude, and delusional about their pricing and quality. Save yourself the trauma and your money. Go somewhere with respect, decent customer service, and items worth what they're charging. read more

Worst estate sale experience I have ever had. These two yellow across the house to communicate with each other, NOTHING is priced, they are loud, brash, bark orders to the young man hired to be "security " at the front door like he's their personal slave, TOTALLY unprofessional and pushy. RUN, don't walk away from any of their sales. read more

Their sale in Northbrook this year was my first one. I had never been to one without items priced, so took only one tote of items, and watched the transactions before I joined the line. NEVER saw anyone belittled, and my purchase was an excellent price. The Lake Forest sale again one bag of excellent price. Again only pleasant sellers and place was jammed with buyers. This week it was the Skokie sale and $5 was definitely another bargain from delightful ladies. I no longer go at opening, so perhaps some of the chaos that might be happening has resolved. Buyers need to have their money ready and know what they want to pay before joining the line. Sorry others had some issues, but hope they might reconsider. read more

Sisters Sales is my favorite - they have good quality items & will work with you to arrive at a fair price. Always look forward to their sales. read more

I shopped for the first time at their Lake Bluff sale I thought they were fun fair and I would definitely go to their sales! I purchased 6 chairs that I love at an excellent price....what I loved about them is that they were not your typical estate sale gals engaging & fun!!! read more

I'm an experienced thrifter reseller and customer service professional, I'm writing this review as an honest truthful person. I can honestly say that this was BY FAR, the most abuse I have ever received any sale in my life I DO NOT RECOMMEND THIS BUSINESS. I was screamed at as well as other that were thrown out for no reason. I could see the stress in the woman's eyes and made every attempt to calm her and the stressful situation down by being very patient waiting my turn and put up with her screaming. To no avail. Thankfully, 1of the 2 sisters listened to me as I tried to explain how a little kindness could go a long way. She understood. I left angry, shaking and verbally abused paying way too much for the overly rated items I bought. read more

They should be the "Psycho Sisters." Extremely rude, racist, and unprofessional. I will never give them business again. The sister that sits on her behind all day and fake writes numbers on construction paper started yelling at a lady for no reason and within minutes she started yelling at us - just because we were taking "too long" looking at our items. Like calm down you nut job! And I kept calling the other sister for help but kept being ignored. Just because we're not blonde hair, blue eyes. I wish I could find their license and report them. What they are doing is actually illegal and discriminatory. They never price the items and then they try to overprice them. So you have to sit there and think to make sure they're doing it fairly. They are crooked, watch out. I saw one old lady walking out with items in her hand and said "i stole these from the sister B***^\" and I laughed and said, "GOOD! They deserve it!" read more

Just a horrible mess. We went to our neighbor's sale in Wilmette. They should be called the screaming sisters or swearing sisters. I have never heard such verbal abuse towards customers. Nothing was priced. The owner's medications were on the countertop. The home was a mess. There were items strewn all over the house, on the floor, stairs, closets, hindering movement. Someone had a huge pile of items they were buying. One of the sisters said $200. The other person said $20. They sister swore at the person calling them cheap, "were not in Skokie" and told them to "get out of here." The other woman countered and offered $25 which the sister agreed to. They then gave the person free items. "Go ahead just take it." The same abuse occurred multiple times while we were there. There were only two employees in the house, both in the same room and no one else. The sale was understaffed and people were taking advantage of the situation. If you are looking for steals of a deal this is the perfect place for you as long as you can tolerate their verbal abuse. If you intend on hiring them you should attend one of their "give your home away for free" sales first so you know what you are getting into. Just a horrible mess. read more

Sister Sales - Estate Liquidation Near Me

I wish these were my sisters. I read one of the other reviews commenting on their boisterous style. I grew up in a family with nine children and if you want to be heard sometimes you have to raise your voice. These sisters are sometimes loud but always fair and fun. I have been to several of their estate sales and they are looking to move product out the door. The more you buy the better the deal. All estate sales should be run this way. People are out to have fun and find bargains. Go sisters! read more

These owners repeated that they have been in business "15 years" a number of times while trying to justify their business practices. Stay away. I have been picking for longer than they have been in business. generally this is a really nice community. These owners decided I was unfit to spend my money with them. They do not price items but rather have you make a pile. Then they throw a number out. While I have experienced this kind of transaction hundreds of times, I have never witnessed a seller start to take back the items from my pile because we were "second day people" Unjust and uninformed, this is a very personal stance in a business transaction. Please spend your money with those those do not dismiss and demean. DO NOT PURCHASE FROM THEM. read more

I will NEVER go to one of their estate sales again. The blonde working was unbelievably rude and condescending. When I picked up a bowl she grabbed it out of my hand stating it was $5,000 assuming I could not afford it. I could go on and on but save your time and money and skip her business. read more

I sell residential real estate, and recommended Sister Sales to my clients. The presentation by the owner was embarrassing. I have not experienced more of a "used car salesman" pitch than I did with her. We spent over an hour with her walking through the home with her continuing to give her cringe-worthy sales pitch. After the walk through, she pulled out the contract and told my clients they needed to sign on the spot. My clients wanted to review the contract, and understandably wanted a day to think about it. Since they wouldn't sign on the spot, she said it was "God's way of telling her she shouldn't do this job". It was a joke. She made my clients feel uncomfortable and beneath her that they weren't worth her time. She completely wasted everyone's time and made everyone feel uncomfortable. I would never recommend them to anyone. Plus, they copied another Estate Sale Company Name! read more

Me and my girlfriend went to our first ever estate sale today, and I must say I don't know what all these negative reviews are about. Sister Sales are for sure wired up and they are HUSTLING. But the one sister explained everything to us how estate sales work as we had no clue and worked with us like crazy to send us home with an awesome living room table we fell in love with. She knocked hundreds off original asking price and we're very happy with it. Honestly this experience has us wanting to do estate sales more now. Didn't experience and rudeness or racism as other people mention. Just a bit pushy on the sales but as I said that's the job. I think you need to go into things like this with an open mind. read more

Sister Sales - Estate Liquidation Near Me

I felt I had to write a review on Sister Sales but after reading the other reviews posted, I see everyone said what I was going to say. Rude, obnoxious, and insulting! I had the same reaction when the one sister was screaming "75% off-last hour". I asked her how do I know what 75% off was when nothing was priced? So much of the junk was overpriced to begin with. read more

Extremely rude. Took her mask off to literally scream and swear at my boyfriend and I for "lowballing" her rediculiously high total for our haul. We were nothing but polite. She made a scene in front of everyone and kicked us out. These women pulled the good cop bad cop move. She was aggressive and loud and her sister was quiet and reserved. If there was a picture of the definition of a Karen in the dictionary, her face would be it. Without raising my voice, I called her out for her behavior and she continued to yell over me like an unhinged lunatic. Beware of sharks. read more

I downloaded Yelp just to leave a review for the first time, I was so disgusted the way they treat their customers, I felt compelled to let the public know. I was just looking at a kitchen table, out of nowhere one of the sisters yells out $3500 but today $1600! ... I never asked for a price and felt pressured. When helping my daughter pay, she would interrupt me to pressure her to make a decision. We didn't even get a second to think before they snatched all her items and left saying they didn't have time for us. I have never seen such unprofessionalism. read more

Nothing priced, person running sale was so rude and condescending. Also her mask around her neck, so not practicing appropriate covid protocol. There are far better estate companies available. Steer clear of this horrible company. read more

Sister Sales - Mean sister - Estate Liquidation Near Me

Zero stars. Terrible service, extremely unprofessional and rude. I had a pile of clothes ready to pay and one sister offered it for $350. I told her I honestly couldn't afford that and she asked me what I could offer. I asked my dad for help and she kept cutting him off and pressuring me to answer. Before I even gave my own offer she lowered the price, and I told her I needed a minute just to look at all my items and be sure I wanted everything. She told me "there's nothing to think about" and not even seconds pass and both sisters immediately started grabbing all my items and putting them back saying that they're not going to wait for me. I've never felt more shocked, and I'm not one for confrontations, so I couldn't help but start crying. She saw this and tried to justify herself by saying "I need to sell out this big house". I tried explaining to her that I only needed a minute to think and make a decision but she kept cutting us off and yelling over us. Meanwhile, she was nice to other customers so her attitude felt borderline racist. I had driven over an hour and was ready/excited to purchase but ended up leaving without buying anything because I was so upset with their attitude. We frequent estate sales but we will never step foot near their sales again. Ironic because I wanted to buy this book, "the hate u give", I hope they read it! read more

Sister Sales - Estate Liquidation Near Me

My family owns an antique store. I have been going to estate sales for over 40 years. Walked into a sale run by Sister Sales No prices or tags on any items. I pulled what I was considering and made a pile by checkout. One sister said they start at retail. Told me my grouping would be 600 dollars. I said that is too much. She said make an offer. I had no idea how to respond. So I said lets start at 100. I know pricing. Either way she said that they would not pull pile the pile apart. Then told me that I was "not one of their people". That I was somebody that "should come back tomorrow when items will be cheaper". In the meantime the other person picked up the items and started putting everything back. Telling me that they have been in business for 15 years and that I should leave. Meanwhile she is holding the owners clothing that she is trying on for herself. I told them over and over that I was not understanding why I could not have just a couple of items in my price range. and they said again that "I am not the right kind of buyer". The two sisters are rolling their eyes, so rude, so embarrassing. These women are judging people as they come in and making up prices by looks of customer. BUYER BEWARE. read more

Tracey and Denny are wonderful!! We have been to several of their sales and had incredible success, including a few stunning Persian rugs for a great bargain. They are professional and very reasonable. And Sean is great too. Highly recommend!! read more

ZERO stars. I never write reviews but I had to tell everyone who will listen NOT to use this company. I have never been treated so rudely at any of the 100s of estate sales I've been to! I asked for a price on framed items. It was too high because I only wanted them for the frames. The blond woman called me STUPID when I said the art in the frames wasn't for me. I left immediately. I feel bad for the homeowner who hired them because they are driving away customers. read more

Terrible sales people, they are so rude and condescending, especially if they hear you speaking with an accent. I do not recommend these people to anyone!!! read more

These two sisters are the absolute worst! They lie, they bully and they pressure you to buy. They are the complete opposite of professional. Nothing is ever marked and they make up a price after "eyeing" you over. Because I am from the North Shore and must have dressed in a way they liked, they were trying to get me to pay more for things I was interested in. They literally lie about the items' value and yell at you. I can't imagine why anyone would hire them to sell their belongings. I strongly encourage people to NOT support them. I will never go to another estate sale that they are running. I have given them two chances and that's it. Stay away from these awful women. read more

How these women are still in business is a question I'm still asking myself. Saying they are RUDE is being nice and they are anything but nice. They belittle there customers and yell and curse at them. I will never set foot in a sale of there's again and they should be ashamed of themselves. Buyer beware.... read more

Love them! Very nice service and super nice ladies! Very friendly and reasonable. Waiting till there next sale. Wish they do more! Thank you much sisters!!! read more

Sister Sales is a very professional Estate Sales organization. They are extremely organized and very talented at displaying items Their online photos of the items for sale are very attractive. They have integrity, are honest and fair working with customers and representing the sellers. Would highly recommend for Estate Sales read more

Never again Sisters. Today I heard one of you ask a woman to leave because you "didn't like her aura". From what I heard of the conversation, she was just asking how your sales worked - not confrontational, nor argumentative. Later, a Sister told me to leave, "I don't want your business, you can leave", because I didn't respond to her pricing quote quickly enough. No thanks, I'm done with you. read more

Rude, obnoxious and insulting. If that's how you like to be treated when you attend an estate sale, the attend the sisters sales.

Everything the previous reviewers said is true. Although I've gone to several of their sales this year, I dread dealing with them. They are rude, and condescending. They need to change their attitude and how they deal with people because ultimately, we are the ones that determine if they have a successful sale or not. read more

Worst estate sale, They YELL it seems as if they don't know how to talk normally don't come here if you are looking for a peaceful normal estate sale. the ladies are super mean and yell at everybody they don't understand Anything you want to ask they yell at you and keep away from this estate sale. read more

They squeeze value out of junk. Which is great if you are a seller. But buyer be ware. Not the friendliest sales folks and pricing is unmarked. read more

If I could 0 stars I would. I am a casual estate sale shopper and did not know how the "pricing rules" worked. I offered a price since nothing was marked and was yelled at to "never ever tell them what to do". I have never encountered such rude people in my life and would be so embarrassed to have them represent me if I were to ever have my own estate sale. In the sales world you have a few strategies you can use to get sales done quickly and efficiently - especially if two people are working it. At the end of the day bullying and rudeness are the dirtiest, lowest approaches you can take - end of story. read more

Bullies. SS is wild; I genuinely don't know how they're in business. The blond sister with rimmed glasses that everyone else has written about here (Traci Groff) is truly the rudest and most malicious stranger I've ever met. At a recent estate sale, she treated multiple customers overtly rudely, told them to "shut up" when anyone talked, made a 6 year old girl cry from pushing her, almost slapped a female client, touched customers on the back inappropriately, displayed (not so) subtle racism against her minority assistant and yelled constantly. We were in the house for 15 minutes and it was pure chaos. She exclaimed things such as: "you do what I say in this house!", bossed everyone around, and was miserable to be around. When tactfully told we requested she speak in a different tone to customers (and not tell them to shut up), she immediately refused and continued to treat people poorly. I've never had a more stressful or upside-down experience in my life. The thing is, she will readily admit she's mean, rude, and cruel, but there is no remorse or change in behavior. This is a nice community and it was shocking to see her blatant disregard for humans so starkly and quickly. She is the most important person in the Northshore and will let you know about it. To conclude our fun meeting, when asked for her name, she slammed the door in customers' faces and said "bye-bye". We'll never be back and I know they don't care. read more

After reading the previous reviews I was wondering if I was at the same sales as the other reviewers. I've attended many of the sales presented by 'The Sisters' and have never had a bad experience. I have found that the sisters add an energy to their sales and complement each other. My wife and I have been going to Estate/Garage/Rummage/Tag sales for over 40 years and have seen it all. If you are expecting the service you get at Von Maur or Nordstrom, then by all means shop there, this is an estate sale. The staff at these sales have always been cordial and helpful. As far as pricing, the prices are pretty much the same as all the other Estate sale companies, and yes on the last day they try to move items. Most families just want the stuff out of the house any way, so what's wrong with moving it out at a discounted price or giving away something that might end up in dumpster anyway? We will continue to attend these sales. read more

Zero stars. It seems *okay* when you're shopping around, but the other sister managing the house will scream at you while you try to delicately move your furniture purchases. Don't be fooled. I brought a highly-rated professional moving crew from a local company (well-known and reputable) to move a large item and the woman harassed me, my husband, and the crew for the entire 30 minutes. She counted down from 5 to two of my crew members because she wanted to take them outside on the sidewalk and yell at them (which she then did). I immediately wanted to pull my sale of the item (it's not worth it at this point!), but she told me to shut up. She distracted the crew to high heavens as they professionally navigated a very difficult transport without a single scratch, ding, or mistake. I've truly never met a meaner person, and I've dealt with some mean people in my career. She called me a little know-it-all when I said that we all wanted to get the furniture piece out without scratching the house. On a scale of 1 to 10, this confrontation ranks at 100 . The most insane experience of my life. Never attending their sales again. read more

Went to a recent 2 day Wilmette estate sale on the 1st day and the cashier person, who is blonde and with rimmed glasses wearing a Burberry shirt and I'm guessing Is one of the owners, is one of the WORST people I've ever dealt with going to literally hundreds of estate sales in the area. Apparently, frequent shoppers at her estate sales know her style and just accepts it as gospel. She is incredibly obnoxious, rude, does not give pricing, does not negotiate or readjust pricing if items want to remove (it's basically all or nothing), impatient, and talks down (seems like it to Asians?). Do not let the nicer area and items fool you into thinking this estate sale company has any sense of customer service. I can only imagine the kind of attitude she gives to potential clients and scams them with taking a bigger cut of the sales. There is a reason why there are no price tags. If price tags are hidden, then the client will not know any different if an item was sold for $25 or $75 so she can take a much bigger cut and underreport sales. I know how this business works and sister sales is very shady. If you want to experience this yourself, by all means waste your time, but this is fair warning to customers and clients of this scam of a company alike. read more

If you enjoy being ridiculed by 2 lunatic women then this is up your alley!! It was quite comical while one lady is yelling at a little old shopper that if she wants the rug then roll it up yourself and take it out. YELLING so everyone heard her!! Then the other snotty bitch tells me if I'm not done shopping then get away. So I say I'm done. She asks me Who's are they? I'm like I have no clue. Maybe Mary's? Maybe Linda's? How wud I know? Then she says wat Duz the tag say? There's no price tag so I say there isn't one. She then points to the brand tag and says SO THIS ISNT A TAG?? Telling of course . And then to the snow pants THIS ISNT A TAG??? She then says they are both worth 600 retail but I cud get them for $60. I was close to yelling Shove them up your ass but I needed snow pants. Well low and behold I googled said $300 snow pants and they selling for $20 on eBay . This company sucks real bad!! Do not use them. Everyone felt uncomfortable!! After fuming about this for 20 minutes I'm glad I went cause it is hysterical. Go to one of their sales simply fir entertainment value. And google prices cause they are liars. Crazy pompous bats!!! read more

No prices on anything. Sister 1 say just put it in a pile and ill give you a price for everything. I'll make it a good deal says Sister 1 . I ask her for a price she says 250 with the small table. 50 without the table. I say no thanks on the broken stained small table. I figure if its the table is worth two hundred let someone else have it. I realize they don't take credit cards I dig for cash. She then realized I had more items so she says what the fuck ... how could anyone think fifty is fair for all this stuff? She says just get out just leave. I just couldn't believe i even heard it. Sister 2 nice. Like the other reviews said good cop bad cop. Its theire shtick to belittle to get more out of you. If I was having a sale I would NOT trust these two as far as I could throw them no records no receipts. Crappy display of human nature. Sad but true. Buyer and owner beware! On the lighter side it was interesting to see scammers in action. read more