Dr. D'Arienzo himself was a positive experience. Unfortunately, the same cannot be said for his…read moreoffice staff and office management. The lack of communication and support from the administrative side ultimately led me to seek care elsewhere. When paying a high out-of-pocket cost, a patient should reasonably expect timely responses and basic administrative assistance without having to repeatedly chase down staff. While I was incarcerated and unable to personally call the office, my mother contacted them simply to inform them that I would not be able to attend my appointment. She was not asking for any medical information, only trying to notify them on my behalf. Despite this, I was later charged the full amount for the one-hour session I could not attend. After I was released, I called the office to address the issue and was told that the office manager was out all week and that no one else, including Dr. D'Arienzo, could make a decision. I left a message requesting a return call and never received one. When I followed up again the next week, I was told the office manager was out yet again and that I should call back on Tuesday when she returned. When I asked why there was no one else who could assist, I was simply told to call back. At that point, I explained that I would no longer be using their services because of the poor customer service and lack of concern. The response I received was essentially "thank you and have a nice day," with no effort to resolve the matter or show any concern for the patient experience. It is disappointing because Dr. D'Arienzo himself was excellent, but the office support surrounding him was extremely poor. Based on my experience, I cannot recommend this practice.

Went through a divorce, both me and my ex-wife are decent people but we disagreed on timeshare…read more because ex-wife reused to agree with standard guidelines we had to go through a social service investigation. Which was absurd. It is all about the money, not about helping families. This office and parent coordinator Cynthia Salameh are both horrible. We had to visit Ms Salameh a handful of times and each time she just gave "advice" that favored the woman, when challenged about her not being legally binding she changed her "advice". Complete waste of time. Read the other reviews, do not fall for the tricks of the family court system - this is all about the money, they do not help families.

If you are having marriage / relationship troubles or heartache - Kathleen is really awesome at…read morehelping you see light in the mist of a dark sad bleak road. Her style is non- threatening- very inviting - she provides a great Neutral platform She uses the Gottman Method - Google it - this method truly spoke to us, as my husband & I had used several other counselors with no great improvement and frankly a waste of time & money. If you searching for some answers & need clarity - Kathleen Anderson would be a great place to start ! I wish we would of found her sooner ! But beyond grateful when searching for a couselor that was certified in the Gottman Method in Jacksonville, Fl - her name came up as one of thee only ones practicing & using the Gottman Method. My husband & I still have a lot of hard work to do & a long way to go. But we are beyond happy we have Kathleen to aid & guide us to on this life journey road

This doctor had great reviews so I was looking forward to my sessions with her. I called the office…read moreand she answered the phone. After going through my personal information, insurance, the reason I needed to see her, setting up the appointment date and time, etc. she asked if I had ever been to a counselor before. I said yes, once before many many years ago. Based on the fact that I only saw that counselor once because the crisis I was experiencing had been resolved, she immediately says that she cannot see me because she needs patients that will stay on for at least a couple of months to work through their issues and not just take the 6 sessions provided by my employer's EAP. I said I wasn't sure if I was only going to do the 6 sessions or if I needed more, I was open to her input and work through what was needed, I tried to explain that my previous counseling experience happened this was when I was 21, 15 years ago!, but she wouldn't hear it, she cut me off and said that based on my history I would be better served with a different provider. I found that to be extremely rude, uncaring and unprofessional. She made her the decision right then and there that I was not a patient worth having. Perhaps this is to my benefit, I can't imagine that someone who just treated me in that manner can be a great counselor. What a disappointment! Not sure how the therapist came to the conclusion that I was not "willing" to receive help. Seems to me this was purely financially motivated on her part!!!!

Not for me but maybe someone else staff was nice enough but the counseling left something to be…read moredesired

Miss Sakina is absolutely amazing. After just one appointment with her and I left feeling like a…read moreweight has lifted off my shoulders. I like that she give me homework to better help me. I feel comfortable with her, genuinely a great experience so far. Everyone in the office is truly amazing and supportive. I am so glad I came to this office for therapy.

If you need help, GO HERE!!!!! These people saved my life and gave me the tools to actually enjoy…read moreliving it. There are not enough stars in the world to express just how wonderful they are. Their understanding of the psychological and biological workings of addiction is so comprehensive and thorough. This is a place where you will not be judged, but treated with respect, understanding, honesty, and warmth and kindness like I've never experienced in my life. If you know someone struggling, this is the place.

From the owner: The Awakening Recovery Center program, located in Jacksonville, Florida, is committed to helping…read morepeople change their lives by helping them overcome their addictions and develop the necessary skills to prevent relapse. Our board-certified addiction medicine physicians are dedicated to your recovery, providing you with a customized plan that meets your specific needs and circumstances.

I went to JH&WC due to a subluxation issue. I was prescribed 2-3 visits for the course of my…read moretreatment. Sue to the nature of my job (very physical) my treatment took longer. The furniture and equipment used in this office was VERY dated and some even tattered/torn (still useful but not what is to be expected in a doctor's office.) By the end of my initial visit .... I felt like I was a medical nightmare. They told me (based on their comprehensive evaluation' that I was overweight, had poor posture, needed ergonomic guidance, massage, an anti-inflammatory diet, electrical muscle stimulation, and an adjustment at every visit! While some of that may have been true.... I truly feel like it was all a way to milk my insurance for more $. The doctor was great when I received my adjustments (which immediately made me feel better and able to function again!) I just don't agree with the chiropractor telling a patient he's doing a comprehensive medical exam. A chiropractor isn't even a doctor! I have since retired and no longer need to see a chiropractor!

Just wonderful. I have never worked with the owner Dr. Repole, however I have received counseling…read morehere on several occasions with Heather Fisse. If you are experiencing anything in your life that is preventing you from living at your best, her incredibly deep but down to earth insight and personal setting can really do wonders to help you get back on your feet. Changed my life to say the least!

Rachel has been instrumental in my healing process. I lost my husband and thought I could not go…read moreon. She listened and guided me along my grief journey in such a compassionate and caring way. She is always there for me and honors what I need. If I don't have much to say, she carries the conversation by asking me meaningful questions to spark a feeling I may want to explore. I always feel comfortable with Rachel and comfortable sharing my mind with her. She made a difficult time, more manageable. I'll always be grateful to her for that. If you are looking for someone to help with your grief, I highly recommend Rachel. Rachel offers in office and virtual appointments.

From the owner: For Grief and Loss, Support - Education - Consultation "You don't have to go through it alone"…read more Now Offering Virtual Appointments

I went to see Elizabeth for anxiety and depression. She has been really helpful and allows me to…read morelook at how my thoughts are impacting how I feel. She helps me consider the reality of the situation rather than just giving typical therapy answers. I'm more aware of how negativity is impacting my life. It's nice to have a professional who studied this to give me direction and I dont have to rely on friends and family. She understands where I'm coming from and doesnt judge. I highly recommend her to anyone seeking counseling.

I have never had a therapist/counselor before, and I searched until I found Elizabeth. Things I…read moreread online seemed good enough to give it a shot, as it can be intimidating to find someone to talk with. I met with Elizabeth twice, and neither time was great. I understand things don't just magically become better in one's life after meeting with a therapist only a couple of times, but it is not about that. My issue is that I'm both sessions, she did not provide any direction for me, she didn't really seem that interested in my issues, and didn't ask any probing questions to try and really help me. Basically, both times was a meet up and me tell her what's going on, for her to then ask me how I wanted her to help me. I don't really understand how a professional like her would ask me, the patient, how best could she help me - that is why I'm coming to you - you are the professional here, so give me some guidance. Perhaps this style is better for some people more than others, they may be okay with paying to go vent and lead themselves, but I found myself feeling more lost after both appointments. Nevertheless, I planned on giving it a shot one more time, and she had scheduled me for a specific date and time. I received the confirmation email back in December, so thought I was good to go for February. Then, I receive what felt like a very left-field and rude email directly from her. She told me the following " Please confirm that Feb 4th at 5:30pm works for you, or I will need to open this time slot." This email caught me off guard and felt a bit threatening as if I had been non-responsive. I responded back and told her that the email felt a bit aggressive, so I would like to cancel and not reschedule at this time. Her response was then " OK probably because I tend to be factual in emails. I will cancel." Again, seems to be an unprofessional response. My immediate reaction was wanting to respond back to her and let her know that just because you're being factual, you definitely don't have to be rude. I was factual in my email to her and was not rude. She is in the field of behavioral health, yet her own behavior doesn't really reflect that. You can be factual and word things in a way that is nice. This is an email, not a session where someone needs a dose of factual reality. Just really rubbed me the wrong way (in combination with other things), so I won't be returning to this messy office.