This is absolutely the best dental office. The staff and dentist are amazing. I look forward to…read moreeach visit. Great location.

I'm not sure where to begin, I had to the office 5 different times, left 4 different messages just…read moreto have to call back a sixth time for someone to finally answer the phone, just to be told DR.Norman wasn't taking an appointments until September this was back in May, I explained to the Receptionist this wasn't a new appointment this was a follow up on a tooth DR.NORMAN himself told me needs to be looked to be looked at or will become a bigger problem, she told me she would call back with an appointment, think I ever got a call back ? NO. Fast forward to today I call again surprisingly someone answered my call and told me I couldn't make an appointment because my account was marked inactive, I ask her why is it marked inactive she told me basically I wasn't a patient anymore, ok so when was someone going to tell me ? Someone from billing was going to call me back and explain before the office close, you think anyone called back yet ? NO, don't ge me wrong if I missed a few appointments and can't make another that's fine but just let me know before the tooth becomes a bigger problem, I will definitely be calling the Connecticut Dental Assication and the Better Business Bureau tomorrow extremely disappointed.

Yesterday I called Dr. Boatey's office to let them know i may have chipped a molar…read more The office called me back straightaway to make an appointment. Dr. Boatey greeted me with a cheerful smile, calmed me and worked on my molar to perfection and to my comfort. The quality of care I receive each and every time is remarkable ! I always feel at ease and cared for there. I highly recommend Dr. Boatey and his team for your next and all future dental appointments !

Very professional and skilled. Excellent DDS This guy is a…read moretactical sculpture.. My teeth r a mess and this guy does me right every time.. Much appreciation..

Dr. Lee is friendly, knowledgeable, professional, and explains imaging and procedures very clearly…read more Unfortunately the office staff is TERRIBLE. Very unpleasant and repeatedly contradicted the explanation of benefits we received from our insurance (confirmed in written and oral form) which the practice is bound to abide by as part of the network agreement. They wanted us to pay the full price tag for our daughter's wisdom teeth extraction and deal directly with Anthem for reimbursement afterwards, even though they are listed as an "in network" provider. Not wanting to pay $1,400 more than the amount the insurance confirmed we should pay (Approved Amount), we had to cancel the procedure.

I have PTSD, depression and anxiety. I went to Dr. Kurtz to have 2 teeth extracted. I requested…read morenitrous oxide. I had a panic attack in the middle of the procedure. With snot coming out of my nose I couldn't breathe. Dr. Kurtz put his hand OVER MY MOUTH SO I COULD NOT BREATHE AT ALL AND TOLD ME TO "SHUT UP". This made me panic even more. I will never go to Dr. Kurtz again.

Everytime I come here it's a great experience. The staff is thoughtful and courteous. I was there…read moretoday. They never have you in pain when working on you. Great dentist to go to.

I had a TERRIBLE experience at Diamond Dental today, with Dr. V specifically!! I went in because a…read morecrown of mine (that was done in their office) fell off, for the second time. It was originally done in 2020, and fell off for the first time in 2021. She told me that she was going to have to charge me to re-cement it. (I don't have insurance) I asked how much. After about 10 min of runaround with her & the billing specialist, I was told the charge would be $150! I told her that I would pay it because I have no choice, but that i thought it was ridiculous that I would have to pay that much money to glue a crown back on. (I had a previous crown on a different tooth that lasted me 15+ years without ever coming off!) At that point, she told me that she was not going to put it back on for me because "I don't trust her work"! So, after spending almost 2 hours there, I had to leave without getting the crown put on, at 3pm. She was aware that I was going to NC tomorrow and there's no way I would be able to get in with any other dentist this late in the day. And she actually looked really pleased with herself for refusing to do the work. It was honestly the most unprofessional experience I have ever had at any dental office. I hadn't been into the office for a long time, for personal reasons. She took several opportunities to point that out to me as well. As if that was the reason my crown (which to my understanding is permanent & should not be coming off multiple times) came off. I have a lot of dental issues. I have spent thousands of dollars at this office & have family members that have spent tens of thousands. I actually talked to Dr. V today about finally putting together a plan to get to the bottom of all my issues. And now I have to find another office. I really loved Dr. Wong, but he is there anymore. The rest of the staff in the office are AMAZING & SO KIND!! The office is beautiful, with all the newest technology. There are so many nice things I can say about the office in general. But after today, I will not be returning. The way that Dr. V handled the entire situation was extremely UNPROFESSIONAL & UNETHICAL. I now have to drive to NC without my fragile tooth unprotected and deal with it when I come back. All because the crown that they did has fallen out twice in less than 5 years, and I told her that I felt taken advantage of for being charged $150 for that!!

My experience with this dentist was one of the worst in my life. Last year, I began feeling a…read morestrange sensation in one of my back molars. Concerned, I booked an emergency appointment (which was incredibly expensive) with Dr. Adrienne Tartagni the following day. The appointment seemed routine; they took X-rays, which I didn't expect to reveal anything alarming since I had seen my own dentist back in my home state less than two months prior for an exam and cleaning, as I don't reside permanently in CT. After reviewing the X-rays, Dr. Tartagni performed a hot and cold test on my tooth and abruptly informed me that I needed a root canal. I was surprised because I didn't feel much during the test and mentioned this to her. Looking back, it seemed like she was either guessing or pushing for unnecessary treatment. After being told I needed a root canal, I was taken to the financial office and given an exorbitant out-of-pocket estimate. The news was especially stressful since I am a college student and my dental coverage is in my home state. Ultimately, I sought a second opinion from my dentist back home, who promptly reassured me that my tooth was perfectly fine and that I had narrowly avoided being taken advantage of. Multiple X-rays confirmed this, and other dentists agreed that no treatment was necessary. This happened about a year ago, and today, my tooth feels completely normal and the strange sensation has disappeared. It even felt better a couple of days after the visit, despite the lady working in the financial office saying that the "pain would likely just get worse" if I didn't go through with the procedure. My dentist back in my home state confirmed it was just sensitivity, which I'm confident he was correct about. I believe Dr. Tartagni and her office should feel ashamed for causing such unnecessary stress. While I understand that medical professionals can make mistakes, the entire experience was incredibly frustrating. I often reflect on how fortunate I was to have questioned whether the procedure was truly necessary, especially considering the invasiveness of a root canal. This situation has left me wondering how many others may have been similarly affected by their practices. If faced with a recommendation for an invasive procedure by this office and you're unsure of its necessity, I strongly urge seeking a second opinion.

This place is the absolute best. I had an emergency, a fractured tooth while away from home. I…read morewas calling around for an appointment and was beginning to panic. They managed to fit me in and I felt like a treasured guest there, even though I won't be able to see them regularly. The office is super clean, runs smoothly, and everyone there was so kind, to me and to each other. They took x-rays to confirm the break, and the dentist polished down the tooth to make me more comfortable until I can see an endodontist. I am so grateful... I only wish I lived closer so I could see them again!

Great with Autistic kids made me and my daughter feel at ease and patient. Taking time and not…read moreupset with her moving

they got me in last minute. very nice hygienist and not too much pain. I'll keep going here.read more

THIS IS THE BEST OF THE BEST!! This office consistently…read moredemonstrates the best of the dental industry! . Aimee and Jennifer are always attentive, patient, and willing to help. The office staff took the most amazing care of my son from explanations, preparation and after care so there was never a question or concern. Dr. Calcaterra took the time to create plans that met our needs and reduced after care pain or discomfort. I cannot say enough about how this dentist office has changed our lives. My son willing goes to this office knowing that they are all going to take care of him. Jennifer has been invaluable to us regarding scheduling, timing and payments. Without her I don't think we would have been able to get everything done. Highly recommend this office and if you have a child that has anxiety, THIS IS YOUR PLACE! Thank you a million times over for taking care of my family!!

Always love to come to this office! The entire staff is always friendly, patient, helpful and very…read moreattentive. I highly recommend!

I was back visiting in New Haven and...lost a crown! :(…read more Here was the great news: Lumos was my old dental practice when I lived there...and even without knowing that, they had me in first thing to get it repaired. Cost was reasonable and the dentistry was ARTISTRY. Any time, any time. Wonderful service.

During my life, I've been exposed to a lot of radiation. I've had interventional fluoroscopy and CT…read morescans performed multiple times. Because of this, I try to limit non-essential radiation exposure. I went to Lumos to get my teeth cleaned. The dentist told me that I needed to get an x-ray first, which I declined. Then, she didn't ask why I declined, she didn't ask whether my family has a history of radiation-associated leukemias, she didn't ask whether I was on immunosuppressive medicines that could make me more vulnerable to radiation. The dentist didn't ask me anything. She rudely told me that I shouldn't come to Lumos. The entire process felt disrespectful and dehumanizing. I would recommend against coming here.