I contacted Singing Telegrams for You on May 3, 2018 to inquire about hiring them for a nurses week appreciation day. Joshua contacted me the same day and stated that they had availability then sent me a questionaire about the event which I promptly filled out and returned to him. Joshua confirmed he received the questionairre. On Saturday 5/5/18, Joshua sent a credit card authorization form to fill out. I responded that I would send the form back first thing on Monday morning since our office is closed on weekends and I didn't have the company credit card with me. He replied that that was fine and to call Patty at 855-750-7464 once I had returned the credit card auth form so she could promptly run the card and send us a receipt. First thing on Monday I did exactly as Joshua instructed me to do. Patty called me back and seemed extremely confused about who I was and what event I was calling about. She stated that she "can't access the credit card auth," but that she would have someone else access the inbox to run the card. I asked Patty if she was sure everything was set to go for our event the next day as she seemed unsure about it. She assured me that all was well. I never heard from anyone again, nor did I receive said receipt. The day of the event which was this morning at 9am, no one ever arrived. We stalled our nurses until after 10am hoping that the singing telegram person would show up. I called the company at least 10 times as well as emailing. I received no response. Our nurses day celebration was completely ruined. It's now 11am and we have not heard a word from Singing Telegrams for You. We will NEVER use this company again nor recommend them to anyone. read more