I was previously a repeat customer of Sincere Alterations due to its location, however I no longer recommend this shop primarily due to its rude owner.
Today when I politely asked the owner about adjusting the tapering of my jeans based on the new hem, she made a very bad measurement attempt and quite rudely responded that she will decide as she's the expert and "you [as a customer] will not understand what needs to be done". I also noticed that the owner took measurements while jeans were not folded/flat which would result in inaccurate alterations (although I did not mention this, it was purely an observation).
I started to pay her for the service, however was dumbfounded when she began to berate me in Cantonese. I asked why I was being yelled at and told her I always supported her business. She explained that "you are not in this industry I don't need to explain to you". I finally asked for my money back.
If you need alterations I'd recommend another shop in very close proximity that could provide a more professional service. read more