I must admit I've not had the best time with Pinn Medical Centre…read more Back when I first registered with them, they were a much smaller practice, in a location easy to get to, with a bus stop right outside. The staff were helpful, I saw the same doctor or two every time, and it wasn't too hard to get an appointment. Then they became one of those big surgeries with 20 rooms, a dentist, a pharmacist, and various clinics that would normally be run at Northwick Park. While I don't deny there is convenience to be had (for example, I've had an abdominal scan at the Pinn, and some minor surgery - much easier than going to a big hospital), the size has just gotten away from them. The lovely staff at the old location are all gone, and have been replaced by bitter, unfriendly receptionists who always seem to resent your mere presence. They have so many doctors, but so many more patients, that it's nearly impossible to get in for an appointment without waiting about 10 days. Things like the new technology to book online or with an app are great - but twice I've got an appointment that way, only to turn up and be told that they have no record of my appointment, and I can either come back in a week or two, or wait around 2 hours for an emergency appointment. I never can see the same doctor twice, and often (read: always) have to inform them of some relevant bit of medical history. And they have such a turnover because of registrars etc that the quality of care isn't great. Most recently I went in with what I thought was sinusitis, and the GP literally did not touch me. Didn't take my temperature, or listen to my lungs, anything, just said yep, sounds like it, are you allergic to anything? and handed me a script for antibiotics. I was in and out in just 2 minutes. If you have a smaller, more personalised surgery you can go to, you'd be wise to take it up!

I've been registered at the Pinn Medical Centre for around 10 years. I've always found the nurses…read moreto be very caring and helpful. Over the past year or so, the receptionists have become a bit more friendly and approachable. Since it's now a big surgery, I can usually get an appointment pretty quickly but it's rare to see the same doctor twice unless I specifically ask for a certain GP. Then I often have to wait longer for the appointment but that saves me having to repeat my complex medical history to a new doctor each time. The doctors now seem to be quicker at approving my repeat prescriptions directly with my local pharmacist. The self check-in machine in reception is also useful so you don't need to stand in the queue, as long as you get there before your appointment time.

The Worst GP is ST Martin Medical Centre. Useless, unprofessional receptionist. They send you a…read morelink and after 11 years, you discover you are not appear registered at their medical center. If you are very sick and you need help, they won't care.

The manager at the practice called Ranvir is extremely rude, I parked in the surgery car park…read moretrying to figure out where I can park and Ranvir came out and told me to move, I explained to him that I have parked my car on the side roads on numerous occasions and it has been hit by other vehicle but he didn't want to listen. I moved my car and when I got back to the surgery he's pointing at me and having a discussion with his colleagues complaining about me parking at the surgery infront of all the other patients. I told him that I had done what he told me so what is the issue, he continued to be abusive by calling me a liar and that I shouldn't had parked there. He was very unprofessional and rude and because of that I will be changing doctor surgeries.

Having recently moved to Hatch End I registered at the Elliott Hall Centre. Everything about this…read morepractice is absolutely first-rate, from making apointments, to the quality of care that has been provided. In every contact I have had there has been a willingness to do more than is actually required, and their attitude to patients is splendid.

She's an excellent and friendly doctor.read more

I saw David for an ingrown toe nail proble and have to say he was excellent. He put me at ease and…read morequickly and very professionally dealt with my problem. I would recommend him without hesitation

I saw him because I was having a pain in my both feet and couldn't understand where it was coming…read morefrom. He hardly looked at my foot at all. he touched it very lightly and then said he can't figure it out where it's coming from, he said I should see a bone specialists. I even said to him "do you think it's my arches" and he said no your arches are fine. He was at my house for 5 minutes maximum and even tho he couldn't "help" me still took full payment. I did see a bone specialist who then referred me to a podiatrist because it's my foot not my bone. the podiatrist then went on to confirm it's my arch. Don't waste your money, see a proper podiatrist in a clinic