It was way too much work to get in touch with the staff. When emailed, I would get a generic…read moreresponse and the app didn't work. They didn't dust. Handles were still dirty in kitchen. Toothpaste still on wall in kids room. For paying for deep clean-not impressed.

Awefull.. said the first two cleans would be "deep" cleans at $175 each yet dust bunnies and…read morematerial still on floors in kitchen and bathroom afterward. Said cleanings after that would be $150, but showed up in-announced, didn't clean because we terminated the service but still wanted $208.

This place is a disaster. I had a cleaning on Monday. 2 people showed up and neither of them could…read morespeak English, which wouldn't have been so bad, but they just nodded yes to me when I was explaining what I needed done. (Not knowing they couldn't speak English). The final straw for me was that one of them put my dish scraper in my brother's tooth brush holder??? I got an apology when I called, but they still took my money. Done with them!!!

Do not waste your time or money! This company came to my home twice. The first time, a bathroom was…read moremissed and the cleaning was average. I provided feedback and they came back a second time and it was terrible! Many rooms missed, toilets not cleaned, rooms not vacuumed and rooms left in disarray. Do not call this company to clean your home.

I would caution anyone considering this company. The quality of the cleaning itself was only…read moreadequate and the company continually raised rates without explanation, which was frustrating given the already mediocre service. The most troubling issue, however, was that one of their cleaners stole an expensive watch from my dresser drawer. When I immediately brought this to the company's attention, they made a weak effort to investigate and did not offer to compensate me. Instead they dropped me from their service as if nothing had happened. Between the inconsistent cleaning, constant price increases, and lack of accountability in a serious situation, I cannot recommend this company to anyone. UPDATE: I did immediately file a police report, but the police declined to take further action. The fact remains: my watch went missing while TCA's employees were in my home, and the company took no real steps to resolve it. Their "investigation" was limited to asking the cleaners if they took it. In my view, this is not how a responsible company handles theft that occurs under their care.

Absolutely frustrated with this service. The last three cleanings were either done poorly or they…read moredid not show up at all with no call. Very badly managed. Was told I should "use the app". That's not the way to put the customer first. Don't use them if you need a dependable crew. When I did last get a cleaning they breezed through without doing the level of detail advertised. Such a disappointment. Beware of this group.

RUN AWAY!!! I should've read the reviews more carefully. My…read moreexperience seems to be the same as others. Upon moving into a new home, it was dirty and I want to move into a spotless home. They quoted me approx $600. By the time they left it was $900!!!. I do not live in a mansion. Apparently they have a 24 hour guarantee. By the time I moved in me and my stuff & started unpacking, it was a couple weeks. The amount of grime I found in places when I was unpacking was disgusting! The amount of cobwebs in all of the top of closets looked like cotton candy. How is that possible to miss? The photos say it all. They are no help when I voice my concerns so I am warning off any potential clients. DO NOT PATRONIZE!!!

STAY AWAY from The Cleaning Authority of Maplewood! Their cleaning people damaged our Thermador…read morestove top panel by denting it and dropping the burner covers on the front panel. The replacement part was over $350.00 and installation was an additional $500.00. The "supervisor" came to our home and took pictures of the damage and said she would speak with the owner Mr. Brix. It took a month for me to finally get to speak with him about the damage. He asked for more pictures which we sent. He then called the damage "minor" and said he would not pay for any of the damage AND he REFUSED to provide me with his insurance company information which I asked for so I could file a claim. I spoke with the Cleaning Authority Corporate offices and got the same response. I WOULD AVOID THIS BUSINESS AT ALL COST as I believe they totally are dishonest!!

I've dealt with Boehm Heating & AC for decades. They're always prompt, professional, & are fairly…read morepriced. Most recently, an ancient hot water boiler was replaced in short order after "no heat" starting late on a February weekend. They are local, responsive, & have seen it all in terms of repair issues & the quirks of an older house in St. Paul.

I go way back with this company. It started with the split type AC units in 4 rooms. No need to…read moreleave it on all day in the summer when you aren't home cause it cools a room quickly. They did a beautiful job of heating the bedroom floor. We had heating units installed in the basement also. The key here is maintaining the unit and getting it cleaned out the first sign of winter. Same with the AC. Around May there are great deals on new AC units with rebates. I love that this is a family business and that you can feel secure that it won't be going out of business. A great location on Selby and Snelling. However you'll see their trucks all over town.

Quality cleaning at affordable pricing. Arrived on time, worked fast but very thorough. We would…read morecertainly use them again and highly recommend others to do so.

They provided me with the utmost attention to detail... they were able to accommodate a variety of…read morecleaning needs and provide a variety of options.

Kelly up charges & rips off every one of her customers - she is a very greedy person. She told…read more friends of mine she would clean their couches, she didn't but still charged them $90 on top of her normal rate. She was supposed to clean our floors, bathroom, & kitchen (my friend recommended her until the couch ordeal but we had already hired her). She proceeds to bring the world's oldest wretched vacuum cleaner and turns it on and there is quite literally a cloud of dust coming out of it. When she "mopped" our kitchen she only hit about 20% of the floor & then it smelled like urine (I can't imagine where that mop has been ). When we called her out She swore at my husband over text messages for multiple days on end. If you want a pee smelling kitchen Cozy's is your place! Sad to see a fellow POC business owner damage the community in an area we already struggle in. Do better.

Kelly did a fantastic job. It was very easy to set up the appointment on-line and she was on time…read moreand very quick to do the job. Her attention to detail was impeccable. As an older person who cannot do some of the deep cleaning of my apartment, I really appreciate her thoroughness. I ordered the deep cleaning package. She washed the baseboards and all the doors and wiped down the kitchen cabinets. Also wiped out the oven and microwave and polished the stainless appliances. She scrubbed the floors on her hands and knees. The bathrooms sparkle! Kelly is very personable and respectful. Well worth the price.

We were really unimpressed by our service today. They didn't mop the kitchen floor and didn't get…read morethe dining room floor clean, either. The bathroom fixtures still have soap scum on them. Granted, we got a deal through Living Social, but this still isn't a quality service.

Goodness gracious was this a sad experience. I was super jazzed to find a groupon for them at a…read moregreat deal. With a studio apartment I figured it was a nice treat to get a deep clean. False. I called and called and finally got a hold of them through the number on the website. It was 4:30pm and it was someones home number and they asked me to call back at 12-1pm the next day to schedule. After another week I finally got on the calendar for a month later. When I called to confirm the day before (I had to take off work) they forgot about me! And... the cleaning itself was terrible and awkward. I could have done a better job with some Clorox Wet Wipes.

Lily and Martha R did a move out clean at my condo. They did a wonderful job. In three hours they…read morescrubbed every surface in the two level condo. Fridge, stove, tub, windows, and even the radiators were sparkling. I received two calls while they were on the property just to communicate and update me. I was very impressed and everyone I worked with was friendly. Would use again in a second.

Molly Maid does a fabulous job! I've been using them bi-weekly for a few years now and have always…read morebeen very happy with their service. They are all very efficient and pleasant. This week, we had Jeferson and Jenifer, Team 2. They were excellent in every way. Thank you, Molly maids!