Bought a suite in their sale about 2 years ago for £2300…read more This was alot of money for me, but I felt it was better to get something quality that would last a long time. The shop was not cheap, but the furniture there looked very solid, and higher quality than I had seen in many volume shops. The suite was delivered on time and as promised. However, I was not best pleased when a couple of months back I had a problem with one of the sofas collapsing on one side. I have to say, though, their response to this was truly excellent. When I phoned (on a Friday), I quoted my invoice number and the receptionist found my details immediately. I was told the manager was on holiday but would be back next week. Sure enough, I was called back by him on the Monday. He was polite, apologetic and totally professional, and promised to get on it straight away. An engineer called on me the same week, at a pre-arranged time. He dismantled and examined the sofa, found the problem (a knot in the wood that had split) and spent about 3 hours repairing the inside there and then. When he left, the sofa was as good as new. Whilst the initial problem was disappointing, these things do happen and I have to say the service I received in response to the fault was truly excellent. I would definitely shop there again, with confidence that if anything ever did go wrong - which I suspect would be unlikely -, then they would not be found wanting, if my previous experience is anything to go by.

From the owner: As we've grown we've become more than just furniture. We have everything you need for your house,…read morehome and even garden. From home interiors and linens, to cookware, bathroom accessories and lighting, our extensive range of homewares is difficult to rival. At Sterling it's easier and more affordable than you think to give your home a fresh new look. You can also now re-energise with a refreshing coffee or lovely lunch in our cafés or a relaxing meal in our Butterfly Inn restaurant at Tillicoultry.

Probably the worst customer experience and nasty waiting staff I have witnessed in 2023…read more I won't ever visit this cafe again.

I do like to browse, as previously stated reasonably priced & some items expensive.read more

Such a beautiful shop, great smelling candles and such lovely staff! The price is very good too!read more

Gorgeous smelling candles that last a long time - and they are local. Great addition to Inverness…read morehigh street.

It must be the biggest B&Q in the known universe!! (although I don't get out much and maybe there…read moreare bigger B&Q's somewhere in the world). It sells everything you could ever need to produce DIY disasters. The staff are fantastic and give you as much advice as you need - go midweek and you can chat all afternoon on the merits of different boilers and how you can save a fortune fitting it yourself! Try not to take small children - they like touching all the nails and screws and it takes forever to find them because it is just so biiiiggg.(don't forget to look in the playhouse at the front door!). I just wish it had a cafe and then my weekends would be complete.

Medium sized B & Q in the business district of Inverness…read more Comprehensive stock of DIY equipment and materials. Some home furnishings and gardening as well. Well stocked tool department. Front of store is not particularly well laid out and the displays at the front of the first few aisle can make it difficult to manoeuvre a trolly. Trollys themselves are often hard to find and many are in a poor state of repair. The above aside it is a very well stocked store which fills a niche no-one else in the area could hope to. Edit May 2011: Very poor customer service.

only furnishing shop in Wick, great for curtains and bedding, always friendly and nice. they have…read moresome very nice bargains on towels and bedding which is always a good thing.

Nice gift & souvenir shop in Inverness, Scotland. They sell a multitude of items. Took us awhile…read moreto decide which items to purchase for souvenirs for our home. We were happy with what we bought. Prices seemed fair compared to the other stores we stopped at. Granted we only went to a couple of other shops. The service provided by the staff member was friendly and helpful. The shop was clean and well organized. Because of this one time experience, I can recommend Caledonian gifts & souvenirs to tourists like myself.

Excellent range of gifts and trinkets - AND lifesaving items such as plug adaptors, for people that…read morelike to leave their originals plugged into walls in Ullapool. Yes, Morrisons carries them - when they bother to restock. And, yes, Tesco may very well have them, but they're 2/10ths of a mile further in the rain - so, who really knows if they carry them? HOWEVER Caledonian Gifts DOES have them - and so earns the praise due those that provide - THANK YOU!