Ms Rita is at the Riverdale location is always so very nice and polite and pleasant to speak with…read more We need people like Ms Rita at some of the other businesses in our city

Worst business ever. I stored everything I owned hear the door leaked all over my things and ruined…read morethem.The roof fell in and left sheet rock all over everything I owned. I had to sell everything for less than it was worth and throw the rest away. Management laughed and thought it was funny when I return the unit and said I would not be coming back. They never offered an apology, or to let me move my things and repair the unit. They did not do anything about the things I owned, this is the worst business ever.

I have just rented a second unit from Leora at the Kirby Gate location. It is always very clean…read moreand by far the most professionally managed Storage Business I have ever used. Just found out it is locally owned and that makes it even better. Congrats Sentry on being on top of your game. Well done! Matt Wilson Swankys Taco Shop

So we'll managed and kept clean. Lenora is so conscientious…read moreand aware of what is taking place in the storage units.

Ms. Brenda was very helpful and took care of everything I needed handled. 10 Stars all the way!read more

Currently have been renting a unit for a couple of months and couldn't be happier. It's temperature…read morecontrolled and the staff is very kind and always willing to help with any questions. Good size unit for a decent price.

This place has the trifecta of great storage. Wonderful facility, affordable pricing, and fantastic…read moreemployees.

I had unit 6012 @ $252/month! Sometime after my last visit in 2024 and before 02/25/2025 when I…read moremoved my REMAINING belongings out I was robbed. They NEVER answer the phone at the location, it always rolls over to the main CS. Someone broke into my unit without removing their cheap lock. I wanted to use my own lock, but they said I was required to buy theirs... a cheap barrel lock with very little to secure the latch. Now they tell me I'm out of luck because I have moved my belongings out already. I moved the day before my next $252 charge was going to hit. They stole EVERYTHING of ANY value and basically left my clothes and some dishes. TV, PC, stereo, surround sound system, laptop, $350 window AC, $500 mountain bike, $1000 in high quality cookware, not to mention all of my personal paperwork including my medical records... ALL gone! Worst storage on earth! Don't rent here if you want to keep your stuff!

Was going to rent here, but after I found out how they screwed over their own employee, and at…read moreChristmas!!!??? Shame on them!!!! I refuse to do business with them, or any of the other properties they have. I'll take my business to the competition.

Went to this location yesterday and spoke to Sandra Alexander, and she was extremely helpful in…read morehelping us determine the best possible solution to the storage issue we had. I would highly recommend going to talk to her if you have storage needs. She will work with you any way she can to help you figure out the best solution. Please tell her that I (Robert Gray) referred you if you go. Thank you.

This was an easy process! Justin was very thorough in explaining everything from signing up to how…read moreto access.

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage, and our…read morefacility at 6120 Hickory Ridge Mall is no exception. Our Memphis storage facility offers a large selection of unit sizes with convenient options like climate control and drive-up access. Located near Ridgeway Rd and Winchester Rd, we're trusted by neighbors in Memphis, Germantown, Hickory Hill, Richwood, and other surrounding areas. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and simple. Reserve online, give us a call, or stop by the facility today.

The signup process was smooth and easy - even while maintaining social distancing. I have had no…read moreissues with accessing my unit.

Patrica and Felicia were very helpful and made a stressful situation better for me . I appreciate…read morethem .

DO NOT DO NOT RENT HERE. THEY WANT REFUND MY MONEY FOR A UNIT I NEVER WAS ABLE TO MOVE IN:(…read more No customer service. Darrius at the Poplar Avenue location is very rude and not helpful at all he does not care about the customers just want they money then hide when you go to the office. This is a sad business to deal with.

DON'T USE DEVON SELF STORAGE. THEFT AND ZERO COMPENSATION…read more I left my stuff here during the pandemic, and my locker was broken into. First of all, they charged me for a new lock. Secondly, they took pictures (of the cut lock and ransacked storage unit) for record keeping and supposedly made a report. But when I filed for insurance and asked for those pictures, they can't find the pictures. Lastly, I just asked them to verify that my storage unit was broken into and the lock was cut. They denied those claims that my locker was even broken into or there was a cut lock. They took the pictures of the cut lock!!! To be fair, I should have taken my own pictures that day, but I wasn't thinking. But if you're thinking of using this storage locker. DON'T.