Alex and Lincoln from Simply Leak Detection worked assiduously--they truly left no stone unturned!--to find a highly difficult to discover leak behind the wall of our home's kitchen and the kitchen located just below in the home's basement apartment. And this after they assessed numerous other possible reasons for the leak that, in the end, didn't make sense. They were focused, attentive, and brought the right (high-tech) tools, and used them well, until we knew where this odd leak was and where the plumbers needed to go to fix the leak. We are so grateful for Alex and Lincoln's care, attentiveness, and persistence, and we recommend this company and its professionals without doubt to those facing water leaks in and around their homes. Thank you so much, Simply Leak Detection! read more

Highly recommended! Lincoln spent the better part of a day with us and found the very well hidden source of a leak that was driving up water bills. He went above and beyond, crawling through a tiny shaft to locate the leak. Lincoln was calm, professional and friendly, as was the receptionist. read more

Simply Leak Detection - This is the shaft Lincoln crawled through! - Plumbing Near Me - Tacoma, Washington

I called up the company asking for their detection process for active leak. She says "just hire us, we work with hundred of businesses.. I am not going to explain to you how we do it. You have a great day!" Then, she hang up the call!!! Then Michael, the person responsible for their online review sent me the attached message "you can watch YouTube all day long.. if you like" Scary business practice. Don't hire this company read more

Simply Leak Detection - Business owner asked me to watch YouTube! - Plumbing Near Me - Tacoma, Washington

While it's not a wonderful experience having a water leak you can't isolate, the entire process of having Michael come out to locate the leak was wonderful. A phone call got me an estimate of the price, which is based on the distance between the water meter and where it enters the house (the distance he'll need to investigate). The price was fair, if a bit steep, but well worth the investment and a fraction of the total repair costs in any case! I had some scheduling constraints and he was able to work within those and come at a time mutually convenient for both of us. He located the leak within about 45 minutes, clearly marked it, and at my request offered a referral to a company that would repair it -- 24 hours later the leak is fixed, exactly where he said it would be. I hope I don't have to have him come out again, but if I do end up with another water leak, this will be the first number I call. read more

Michael Fend was fantastic. Very professional and personable. Found the leak others could not. I would highly recommend.

Our water bill had spiked over the course of a couple months and Mike came out and helped identify our water leak. He was informative, thorough and spot on . If you are concerned about a potential leak, get them out asap, highly recommend! read more

I saw a spike in the water bill that led me to believe that there was a potential water leak somewhere. I searched for some obvious spots both indoor and outdoor but couldn't find anything. I ended up calling a local plumbing company "At Your Service" for help and they referred Simply Leak Detection service. I was able to arrange for Michael to come out for the inspection fairly quickly. When he arrived, he quickly went to work to find the leak in about an hour or so. Michael offered me to listen to his device for the water leak sound coming from the pipe (it sounded like air coming out from the water, like bubbling, which should have been quiet.) I scheduled plumbing service from "At Your Service" again for a repair and they found the water leak on the spot where Michael sprayed a giant "X" mark on it. The repair is done, called the public utility service for a leak adjustment, and I am very happy and impressed with Michael's service and knowledge from his years of experience. Highly recommended. read more

Simply Leak Detection - water leak could be easily seen after some digging. - Plumbing Near Me - Tacoma, Washington

Mike was quick and accurate finding my leak. Their office staff is great too. Emily was pleasant to speak with. I'm very satisfied with the results. read more

Found the leak that no one could find in about an hour. Pinpointed the leak exactly. And was a darn nice guy to work with too. Highly recommended read more

Pros: Responsive; reliable; Kane did a good job, provided friendly customer service, and worked quickly to locate the leak using nitrogen/hydrogen/technology; appreciated how Kane explained what he was doing in an easily understandable way; would hire again Cons: Paid $440, which was on par with other leak detection services but still expensive/overpriced overall; have heard of other companies charging around $325 read more

Mike is everything you hope for in a contractor. Good communication throughout - I got texts and phone calls regarding appointment times and another call shortly before arrival. Much better than the contractor who said he'd be here 'after lunch' and never showed up or called. Mike told me the price up front and informed me that there could be several factors that could prevent him from finding my missing buried, sprinkler valve. He was very clear in describing what he could and could not do. He found the valves and was within his budgeted estimate. read more

In my opinion they charge alot for their service. They did locate a leak in my irrigation system and they were the only licensed company that was able to come in a timely fashion. Just seemed they were pretty expensive and they just LOCATE the leak - THEY DO NOT FIX IT. read more

They came out to detect a leak in my main but did not find it. Not sure if it was bad luck or something else. They asked me to modify my water line before a redo which I could not get my plumber to sign off on. Charged me half. Seemed friendly and willing to help. read more

Mike found our leak quickly. Was professional and friendly and was clear on the cost up front which I appreciate. Came on time. Great communication. I would call him again if needed. Two thumbs up read more

Be aware!!!! Generally, I wouldn't say I like to review, but I couldn't help to write this review. It's for the sake of others that are looking to hire Simply Leak. I don't even trust all the 5 stars reviews, they are deceiving. They came out here in May and charged us $500 for an inspection of a leak. Which we didn't mind paying but they totally missed diagnosed our irrigation system, and told us that there was no leak. Two months later, when we turned the sprinklers on, we discovered huge puddles of water under the deck which was accumulating from an irrigation leak. When I called them again, Mike didn't even hear me out or didn't want to admit it, instead, he kept telling me that it will be $450 to come out here again no matter what. I wouldn't hire these people, all they want to do is rip you off and don't care about service. read more

After speaking with the owner Mike on the phone to set up an appointment and payment through a trust fund which would have been paid even before the detection service was performed I decided to go with another company because the dump my dog took in the yard this morning has better customer service skills than him. Not my loss, plenty of other leak detection companies out there. FYM read more

I have had Mike help me on a couple dozen jobs over the last couple years. He gets results and treats his customers like they are family friends. I use him almost exclusively now after having poor experiences with other locate companies. read more

Mike was spot-on in finding our leak. He was also very informative in helping us through the process of getting it repaired and getting reimbursed through the City of Lacey. Thanks Mike! read more

Mike was fantastic! He accurately located a water line leak that we had become aware of because of an unusually high water bill. He was professional and transparent in his work and communication, making me feel comfortable as the homeowner throughout the process from scheduling to performing the leak location service. I'd highly recommend Simply Leak to anyone in need of these services. Job Details: Property Type: Residential Service: Water Leak Detection Location: West Olympia, Washington 98502 Date Completed: Oct 2019 read more

Mike is about as good as it gets! I work for a Plumbing Company in the Olympia area and refer all my customer to him for leak locating. He is simply the best! read more

Overall very knowledgeable, accurate, friendly, and patient. Performed the necessary tests to quickly identify where the leak on our property was and answered all of our questions along the way. Gave recommendations for follow-up services required. Would definitely recommend! read more

We had a small leak in the water line service to our house that ran 24/7 for about a year that we could not find. Mike is an expert in his service, and systematically tracked it down using the most advanced technology available. The plumber dug down 4 feet right below the big X Mike had marked, and there it was, exactly as detected. Mike explained the process every step of the way and is great to work with. When he located the leak using helium in the line he let me listen with headphones. He is a relentless problem solver employing many different techniques depending on the situation. Amazing. Mike is a real gentleman, he came early to set up and wasted no time getting the job done. read more

I received a letter from the water company that said we had a leak. I went and checked my water meter and the leak indicator was spinning fast. I checked all the fittings inside and outside the house. I went and turned off the water to the hot water heater, and the leak indicator slowed and almost stopped. I wasn't sure if it was the water heater and it need to be replaced or if the leak is from the line that runs after the water heater. Tim from I Need a Plumber got ahold of me. He did a phone consultation, then let me know that I should first get a leak detection person to come out first to help pinpoint where the leak was. Tim gave me Mike as a recommendation and I'm glad he did. Mike was able to find my leak in the slab in my kitchen under my stove in a 2 ft x 2 ft area. Mike had great customer service skills, he kept us informed throughout the process. He used many tools and listening devices to make sure he was as accurate as possible. I would definitely recommend Mike to anyone that needs his services. read more

Unbelievable rip off! Charges $550 just to come out and examine the problem. I couldn't even believe it at first. What a shyster!!

I am so grateful that I called Mike regarding a leak in my incoming water line which is somewhere between the meter and my house... which are 800 feet apart! I had already been speaking with various leak detection and plumbing repair businesses and my head was spinning. After receiving an estimate to replace the entire incoming line... I switched gears completely to detect and repair. Mike was so patient and helpful when I called. He explained every detail of their service, how it works and what it would entail with a pipe the length of the one to my house. I cannot express how much I appreciated his helpfulness, professionalism and honesty. It is just off the charts. He made it clear that I did not need his services - yet. He explained when to call him back if XYZ were to occur and that a complete replacement of the line was not likely to ever be needed. WHEW! What a relief. So grateful to have connected with this man. Kind, honest and clearly knowledgeable. :-) read more

Great company, great service. Discovered I had a leak in my water main somewhere between the meter and the house. Tried a few experimental holes with no success. Saw some great reviews for Simply Leak Detection and called on Sunday intending to leave a message. Got a call back less than an hour later and had an appointment set up for Tuesday. Michael arrived on time and set right to work, identifying my leak in almost no time at all- not where I thought it would be. Commenced to digging and sure enough, the leak was exactly where he said it would be. Michael is very professional, engaging, friendly and informative. He clearly enjoys what he is doing and is extremely good at it- methodical, meticulous and thorough. I can't even imagine the hours of digging I saved using his service. Look no further, this is the company you want to go with. Very competitive price from what I understand too. read more

Michael at Simply Leak Detection was very thorough in finding the leak. We live on a challenging property, so he had to come back after his first assessment... but the second time he came was on his own time to make sure the leak was properly identified and worked with the plumbing construction company to make sure it was properly identified and marked. He continued to be available to them throughout the fix. We really appreciated his honestly and accountability. read more

We had a water leak just under our trek decking porch in our front yard. Chris came out and marked where that water lines were. He then used his equipment to find where he suspected the leak was. He let me hear for myself what he was hearing with his equipment. The next day he had someone com out to fix it. The leak was EXACTLY where he said it was. I would recommend Chris to anyone needing leak detection. read more