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    Recommended Reviews - Simply Chic

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    4 years ago

    My absolutely favorite local boutique!! Their items are high fashion and amazing quality. I highly recommend shopping here!

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    8 years ago

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    9 years ago

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    TJ Maxx

    TJ Maxx

    3.8
    (4 reviews)
    1.2 mi
    $$

    Today, between around 4:15 to 4:45pm, an associate asked me to leave in an aisle where I was still…read morelooking at some sweaters. I thought she was just passing through but she actually stayed there and started re-arranging the clothes I was browsing. How inconvenient for me as a customer to Immediately pick up my stuff and be asked to leave. The associate (named Jay G. [a young lady]) was not even respectful enough to say "I am so sorry ma'am but I have to arrange the clothes here" & I will be definitely ok with that; instead she acted boastful and very not accommodating!! Yes she said excuse me but stared at me long so disrespectfully enough that made me uncomfortable & felt she was waiting for me to leave the area (which happens to be the very reason she was saying excuse me for!). What made it worst was when I reported it to the manager, the manager too was not apologetic herself! Even when I told her that I felt disrespected by their associate, Jay G, the manager insisted & said "Well she said excuse me to you and I don't see what's wrong with that!". TALK ABOUT BAD CUSTOMER SERVICE there!! I love TJ Maxx & and all their items especially their clothes!!.. but because of these two inconsiderate, disrespectful, not accommodating & unreasonable employees who work at their Port Arthur branch, I may not come back for a while. Customers should be treated with RESPECT & should be given necessary accommodations especially when one expressed how they felt being treated that way. The manager should know better!! Obviously, the manager does not know good customer service herself! I just hope & pray for these two people that they do not affect the store with their negative attitude!! You do not deserve to be a part of such a great store! TJ Maxx must be careful in hiring people like them for they ruin the store's good reputation. I still LOVE TJ MAXX! I just hope that this is the first & last time I would get mistreated & disrespected by their employees. And to the alleged "store manager" I suggest that you go through some customer workshop to improve your service & customer relation ethics and realize that your number one priority must be customer satisfaction with respect. ~From a loyal & concerned TJ Maxx customer. #callingtheattentionof #TJMaxx #CEO #IStillLoveTJMaxx

    Associate ID A0000000980840 is Awesome. She did an awesome job checking me out. They have awesome…read moreprices! Their cashiers are great also.

    Shoe Dept Encore

    Shoe Dept Encore

    1.0
    (2 reviews)
    1.2 mi

    I asked the manager to discount a pair of Adidas shoes that had clear wear and tear and she flat…read moreout said no not willing to negotiate even 10 dollars, I have plenty of money so it wasnt like I was trying to get over , they lost 200 dollars in sales over a 60 dollar pair of shoes..

    To say I'm appalled by how my daughter was treated is an understatement. We had just walked in to…read morepurchase my daughter a few pairs of school shoes on Saturday, July 21st around 6:30 PM. She literally JUST sat down on their little chair/bench in the kid's area and did a spin on it when out of no where an employee nearby completely SNAPPED and screamed at her multiple times demanding she SIT still. I was in shock, my grandmother was in shock but I made a comment back to the employee about how she needs to address me before full blown snapping at my daughter. At that time, the manager who was already walking up had heard it all take place and KNEW her employee screwed up immediately ran up to me, profusely apologized saying "I'm so sorry, she didn't mean it, she didn't realize you were her mom and thought she was from that other group of kids down there who weren't supervised jumping all over the furniture". But I could tell from the employee's face she full blown intended to snap. Now I know we hear and see all the time kids acting up, unsupervised and never corrected - this was not the case. My daughter was sitting right next to myself and her great grandmother, excited about trying on shoes and before I as a mother even had a chance to correct her to keep her feet off of their bench, she was full blown berated and SCREAMED at by this vicious employee - this wasn't a "it takes a village" kind of correction by a fellow adult but a full blown rage directed towards my daughter (because apparently she had issues with kids before her). The employee was organizing shoes and talking crap loudly about having to do her job because "crazy customers" keep messing all the shoes. The manager could tell I was overhearing everything this employee was complaining about, so we walked out and spent our money elsewhere. This employee apparently hates her job and the store's customers and needs FIRED. Don't shop here unless you want your kids berated, screamed at and cussed in front of.

    Simply Chic - shoes - Updated June 2026

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