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    Simply Ballroom

    5.0 (1 review)
    Open 9:00 am - 9:30 pm

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    8 years ago

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    The Weidner - US Army band

    The Weidner

    4.0(2 reviews)
    9.9 mi

    Excellent facility. Comfy seats with great performances. Only wish it would be used more.read more

    My wife and I took our 6 yr old boy and 18 month old daughter to see Dinosaur Train. Great show,…read more kids loved it and would see it again. My three star rating is regarding how the Weidner Theater handled an issue and what I was told. My wife bought the tickets online through Ticket Master. Ticket Master advised we only needed 3 tickets because my daughter was under 2. My wife didn't think twice about it because it's pretty common, from our experiences, that children under 2 are admitted free because they usually sit in the lap of one of the parents. I gave the woman collecting tickets our 3 tickets and proceeded in and within a few steps I hear my wife call my name. The woman says we only have 3 tickets so one or us can't go in. My wife explained the situation and she said she's sorry. I requested that we speak with management. So another lady shows up and advises that they were told this might happen today. Ok so I'm thinking that management must have corrective action in place since they already know it could happen. She takes my wife's ticket and advises that we take our seats. We offered to pay for my daughter, but we wanted to sit together as a family. She said she would come see us at our seats. When she returns she says these tickets were bought online, which is what we told her. I'm looking at her waiting for the her next statement, and nothing. I'm a little puzzled at this point, is she asking or is she telling us? Is it an issue we bought them online? So I waited without responding. She says next time we order online we need to buy tickets for all family members and they would let it go this time. She advises that it's for safety reasons, in case there is a fire they need to knows how many people are in the theater. I said thank you and she left. Here's my issue, it's not about safety, it's about revenue, which we offered to pay for my daughter. Tickets were $25 each, we didn't have a problem paying for her and I completely understand and was more than willing. I told my wife I can't believe what I was just told. When I gave the woman collecting tickets, she tore the ticket stub off the bottom and tossed them in a wood box right next to her. She didn't do it electronically as they do at the Rausch Center or at a Packer game nor did she have a counter to keep track of the number of stubs she tore. So with this method, if I buy a ticket and don't go, how do they know if I physical there or not? Could they be hand counting the ticket stubs after the show starts? I'd be shocked if they did. First thing, it's not my responsibility to make sure Ticket Master knows I need tickets for each family member. Second, don't tell me a story that doesn't line up with how tickets are collected and blame it on safety reasons for the need to buy tickets for every family member. Yes, we didn't have to pay for my daughter and thank you to the person who made that decision, but shame on the person who created the story as rational for needing to buy tickets for each family member next time.

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    The Weidner
    The Weidner
    The Weidner - Great place awesome sound !

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    Great place awesome sound !

    Simply Ballroom - theater - Updated May 2026

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