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    Simplicity Sofas

    3.1 (31 reviews)
    Open 9:00 am - 5:00 pm

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    Megan loveseat, purchased 2020

    We are thrilled with both of our Simplicity Sofa purchases, made 4 years apart. Our initial purchase of the Megan mid-size sofa in brown leather has aged beautifully and looks as good as the day we got it. We got the base cushions and wish they were a bit softer, so we kept that in mind when ordering the Megan loveseat in a heavy duty fabric (specifically for kids and pets) this past fall. The upgraded springdown cushions are very nice and we are happy with the two sofas together. The customer service at Simplicity is what sets them apart. Our first experience was fantastic, and our second experience, though complicated by COVID, was also great. Our second order was delayed multiple times due to supplier delays and Simplicity being overwhelmed by orders, but every time I reached out to Jeff for a status update, he was very responsive. He ended up expediting our order and it arrived less than one week after he asked the crew to take care of it. We are very pleased with our orders, especially since we plan on these couches lasting a lifetime!

    Apparently Los Angeles is "remote" lolll. It was late because the shippers said they didn't receive all boxes / parts. Jeff, you are still defensive and never made it right or reimbursed what I paid for a rush order. Yes, it was received- months later...

    Carrie's impossible staircase
    Carrie B.

    I recently moved into an apartment in a 200 year old home with a killer narrow and winding staircase. No clearance! I'm remodeling the apartment and wanted a decent couch. The sofa and chair and half I bought from Simplicity went up no problem. Whew! They went together with ease and I love them! They are comfortable, sturdy, and beautiful. My boyfriend actually said I'm "brilliant" solely for having found Simplicity Sofa. ;-) We're remodeling the kitchen next, if only they made refrigerators...... Seriously though, in this day when dealing with corporate structures all the time and customer service amounts to yada, yada... it's refreshing to come across a company like this that truly makes a quality product and gives excellent customer service with a personal touch. I uploaded photos including the staircase for reference.

    My full-size Brandon from Simplicity Sofas.  I can't be happier with it!

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    Ask the Community - Simplicity Sofas

    Review Highlights - Simplicity Sofas

    Definitely order some fabric samples - I thought some looked a lot better in person than they did online.

    Mentioned in 4 reviews

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    05/05/2026 UPDATE ... Adam from FLS called me promptly in response to my multiple negative online…read morereviews concerning this matter. Today, he had a team resolve the issue. Although the process was less than ideal, the outcome is satisfactory. Beware of customer service / Delivery Department issues!!! Very low marks across the various social media platforms. My wife and I have purchased a lot of furniture over the years and recently completely furnished a very large home with furniture from both Furnitureland South and from Arhaus. Our most recent purchase from FLS was a king bed and two nightstands for our son in Alexandria, VA as a housewarming gift. White Glove Delivery and FLS Protection Plan. The delivery guys couldn't seem to get the headboard up the stairs, so they left the bed unassembled with the headboard on a lower level. Instead of calling their supervisor to arrange a solution, they left the premises. Mind you, the apartment was full of furniture that had gone up those same stairs. Numerous calls to the FLS Delivery Department from their own sales department, from my son, and from us have resulted in no action other than excuses, broken promises and ignored phone inquiries by a fellow in the Delivery Department named ADAM. I'm sure that we're not the first victims of this extremely ineffectual customer service representative. His colleagues, Jessica and Michelle (???), haven't offered any help either in resolving this seemingly simple issue. The FLS customer service / Delivery Department continues to be a blight on the organization, and ADAM shouldn't be employed in any type of customer service role. Despite apologetic responses to negative online reviews month after month, their extremely poor customer service persists.

    Wandered through the showroom and was not engaged by a single salesperson, of which there were…read moreMANY. Some were with customers, some were on their phones and some were too busy bullshitting with each other. For a very HIGH END and HIGH PRICED retailer, you think they would be more on point.

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    $

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    In some ways I'm sad this bakery is 30+ minutes away and other times I'm happy for my waistline…read more There is no bakery in Greensboro that compares. Even the one that has the line wrapped around the door in GSO. It doesn't hold a candle to the deliciousness of this little gem. Since I've discovered it, the popularity has soared and I'm very happy for them. Dawn is the sweetest and most hospitable team member to greet you when you walk in the door! She always puts a smile on our face and our son has become their certified cake caller. We love the Market! And if you haven't been lately their store addition is amazing.

    Simplicity Sofas - furniture - Updated May 2026

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