THEY ARE THE BEST! very honest about pricing and very helpful on helping people tight on money with…read moreadvice on what to do 11/10 would recommend them over any other hvac company!

DO NOT USE THIS CONTRACTOR! After receiving a very competitive bid for their services, and a…read morerecommendation from a family member, I went with them to replace our 20-year old heat pump with a new one. They gave me a 100% parts and labor guarantee. We immediately began having problems with the air not cooling enough. Carl (one of the Smith brothers) told me that, "It's just Georgia; they don't really cool too well." He then checked the unit, told us that it came from the factory with too much freon, and drained some off. A week or so later, he was back, installing another drop and vent in the hallway to aid in the cooling. Keep in mind, the old unit always cooled the house completely (when it worked!). Nothing he did was sufficient. I finally had to call another company, who instantly saw that the fan blower setting was too high, moving the air too fast across the cooling coils, and not allowing it to get down to the right temperature. Oh, and they had to add all the freon back in the system, at a cost to me of $375. When I asked (very reasonably) for Smith Brothers to make good on the money, they stopped responding to me. Don't let these guys into your house!

REVIEW IS FOR CUSTOMER SERVICE ONLY: I'm inquiring about…read moregetting a custom frame modified, and Daniel was very prompt in responding (within 1 hour) to my RFQ on a small job. However, he's pretty well booked. And, isn't in my immediate area. But, he did give me the name of someone else who's in the woodworking business. So, kudos to Daniel for a great response time.

I can't recommend Cody strongly enough. He is very professional. He showed up on time every time…read more He renovated my kitchen and I couldn't be happier. My kitchen cabinets are hung perfectly (and I'm pretty anal). He also installed new laminate flooring throughout my house. Last year Cody replaced my tacky trailer siding and hung hardy plank. I am loving my lake house now because it doesn't feel like a trailer, it feels like home. Thank you Cody for your work ethic and for exceeding my expectations in every way.

It's unbelievable at how many businesses fail to respond to a written message requesting, Price and…read moreAvailability within a reasonable time frame; On Monday morning, I sent out 6-7 messages to companies. And 52 hours later, I've gotten only 2 responses (both within 1 hour). Now, not only did Cassandra respond promptly (within 10 minutes), her response had a personal touch (it was enough to move her company to the top of the list; even had her price not been half of what the other company wanted). Even though one of the "Angels" was out on Personal Leave, she showed up several minutes ahead of the 09:00 scheduled appointment. :-) While I don't like to blow my own horn, being an almost 64 y.o. bachelor, and unlike many single men (and, from what I've heard from other house cleaners, many couples, too), I do a decent job on keeping my 2 br / 2 ba, 1,000 sq ft unit (half of a Duplex) pretty clean. But, I do need have a good cleaning done every so often (though, nearly 5 months went by since my last crew ghosted me (I found out, after texting to schedule a cleaning, that 1 of the crew, due to other commitments, could no longer do it. And, the 2nd member wrote, "either late Friday afternoon, or Saturday morning. Well, she never showed. evil). Now, I won't mention the price, as it may be subject to the size of the place. But, it did take her around 3 hours to do my place. But, overall, I'm very happy with her work, and highly recommend her to others in the Milledgeville area (I'm not sure how far she travels).

We asked for a "deep cleaning" and they clearly exceeded our expectations. Very nice, very…read moreprofessional and highly recommend. We've had them back and now regularly scheduled.

Nikki and her crew were great to work with. We were moving a lot of fragile antiques and she knew…read moreexactly how to pack and secure them for the long move. Everything arrived in perfect condition and we were never worried about our sentimental items. She brought a full crew and they were all careful, thoughtful and hard working. Nikki runs a tight ship which we appreciated. In addition to getting us moved she's been a wealth of information helping getting us settled in to the community. Hopefully this is our last move but if we ever have to move again she will be our first call!!

Review is for Phone & Text interaction only…read more.. I had originally called, talked to Nikki, the owner, and scheduled a 9/24 pack and move date back on 8/24. However, between the 25% (up to 59% at look), and a very serious health violation, at my old place, I started looking for people (private + commercial) who could do a rush move. During all phone calls, Nikki was friendly, and professional. And, on the initial call, she gave me all the pertinent information that I needed to figure out how much it would cost me. She also responded promptly, in sending me her cellphone number, for text communication. I then asked, When will you come by for Estimate Review + Packing assist? And, she replied, Either this week, or next week. And, I always confirm before coming out. Well, at the start of the 3rd week, she hadn't contacted me. So, in calling back, she said, We've been super busy (glad to hear). And, I'll be there this week (9/14). Well, as of 9/21, still nothing. And, no call, or text, explaining why. Then, yesterday afternoon, 9/22, I tried to call and leave a message. But, the Mailbox was full. So, I sent a text cancelling the 9/24 move date. As of 07:15 this morning (9/23), I had not received a response (despite the voicemail message saying, For faster response, please text me at 478-...). In addition, all 3 phone conversations were interrupted, and closed early, due to workload. Other than the initial text, my subsequent texts (2) were never returned. :-( So, I had to call to confirm she got the text, cancelling 9/24. She did. Now, I'm pleased that her company is so busy. But, not to reply to a customer's text is not good. I don't care how busy a business is. You respond to customer calls and texts. I recommend calling early in the morning. As, any later time will go to voicemail. And, by the early afternoon, the Mailbox will be full. I will keep them in mind for a future move (probably will move again. Just not sure when). But, and unless the initial conversation includes quoted price for Pack Assist (I can live with $XXX.00/hr knowing that), I do hope that scheduling Estimates improve.

We absolutely love these guys. Our pool has never looked better. Super nice people and they do a…read moregreat job.

I've known Bill for over a year and there's one thing about him, he really knows his stuff. I met…read morehim from when he worked for Kent Kobs in Americus and was impressed with him then. I ran into him at the Lowes in Kathleen back in March where he informed me that his wife had been transferred with her job to Milledgeville and he had taken the plunge to start his own business. I'm an IT guy and have done my best to tackle the many issues of my new pool but after failing in removing the ever increasing black mold, I gave him a call. Within two weeks, he had made a huge dent in the mold and my pool is looking beautiful once more. So no more trips for salt, chorine, shock, cleaning baskets and filter and no more worries. His prices are the best around at $150/month and now all I have to do is enjoy. Highly recommended!!!

Awesome Service: Can't say enough positive things…read more 1. Phillip answers his phone when you call 2. I had an estimate within 2 hours. This gave me confidence. 3. They showed up on time. With a big crew. I had 6 big trees cut down. These 6 trees were close to the house and interspersed with a bunch of other trees I was keeping. They did a great job cutting the trees and I really appreciated the extra work blowing the leaves off the roof and off my 100 yard long gravel driveway. I'd definitely use them again

Wow, amazing customer service out in the boonies. Donovan is very professional company is very…read moreprofessional. Can't say enough. Give them a call. Very good people. Very good company.

I had an emergency plumbing issue at my home this evening at 11:00 PM. I'm new to the area and…read moredidn't have that trade in my contacts. Donovan was the only plumber out of 5 that answered his phone. He immediately picked up with a cheerful kind voice and said yes I can help and be at your home in 20 min. He fixed the emergency problem within minutes and was so knowledgeable and incredibly nice. He is now my plumber! I highly recommend Donovan to help you with any of your plumbing needs. I give him 10