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    Simple Elegance

    5.0 (1 review)
    Closed 10:00 am - 3:00 pm

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    6 years ago

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    Off The Rack Boutique

    Off The Rack Boutique

    (4 reviews)

    $

    I have been going to off the rack for years for my prom and homecoming dresses and now I get my…read morebusiness casual and sundresses there! They really have something for everyone and a great selection in every size!! I cannot recommend this store enough

    This is the worst consignment shop I have ever worked with. I've been fighting for my money for…read moreover two months. I agreed to a $100 late fee because I had to use PayPal instead of the check I originally requested--one of her many excuses was that she was switching banks and claimed the money was held for over a week. I left 60 gowns with her in January, and it's now August, and I'm still trying to get paid. I have proof of everything and know she has done this to others. Additionally, the other dresses I picked up were in terrible condition. I have photos and videos showing hundreds of dollars in damage, with some dresses--clearly brand new with tags--already worn. I will be posting these photos and videos as proof. I don't want anyone else to go through this. She was extremely rude to my husband and me, throwing all my dresses into a pile on a couch and hanging some by the dress without using hangers. She never apologized or took responsibility. She takes people's dresses if they don't follow her timeline, but if she does wrong, it's acceptable. She claimed she took on too much umm, but she accepted people's goods without payment up front. So not sure how she's yet again the victim. When items sell, she's supposed to return the money to clients, but she spent it and was rude about it. I have been in business for many years, and this is the worst experience I've ever had. If you've had a similar experience, please reach out. I am considering legal action for the damages and delay in payment (still waiting on late fee $100) and will also be filing a claim with the Better Business Bureau.

    Simple Elegance - formalwear - Updated May 2026

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