Excellent service and great experience. Noah was not only knowledgeable and helpful, but he made…read morethe experience that much better by being very pleasant, polite and efficient. The facilities is also very clean and the price reasonable.

5 Star Rating all the Way!! Excellent helpful knowledgeable Staff, compassionate and caring…read moreoffering a thorough overview or pricing, storage unit sizes, structures and details on moving and packing materials. Our move to storage was very complicated! Several trucks and storage United were involved. Special words of appreciation to Wasim Azid, General Manager, Catherine, Meek and all other Public Storage personal on-site at this south Sheridan Way location. We sincere appreciate your kind assistance and lovely personalities. We will certainly recommend your storage to others and will continue to use your services . Best Regards Linda Pinizzotto

This is the first time that I needed a temporary storage facility. The staff at Storwell Self…read moreStorage were professional, knowledgeable and made the whole process easy. The prices are very reasonable and the location is amazing. I would recommend Storwell Self Storage to anyone in need of additional storage. The units are clean, easy to access and available 24 hours a day. Don't waste your time looking anywhere else, your search will start and end here! Thanks so much. Bruno D.

They are great and give to the customer good services…read more Their storages are easy access and customers could park their cars or vans beside their storage.

I figure I'll give my honest opinion here as many trust my opinion…read morebeing a top 250 reviewer on Amazon.ca and a top 500 on Amazon.com. So here goes... Short version --------------- Pros - Excellent pricing compared to EVERYWHERE in Oakville & Mississauga. - It's clean. - Quite a bit of surveillance (A good thing) so awesome security. - Heated loading/unloading bay. - Friendly Staff. - Carts for lugging your stuff around. - Always 1 elevator not on service, so people can't hog both elevators. It will return to ground - This is a big one. ONLINE BILLING!! I can't express how much I love this! Cons - Only 3 loading bays - No lights inside the units Long version ---------------- I am a two time returning customer. The first time around I noticed how clean the facility was and of course being a new building was a bonus. Andrea since day 1 opening our account has been very accommodating. I left the first time for access to a facility closer to home. Though it was a drive up unit, there was far less security/surveillance and if you're anything like me, a lack of a sense of security really affects how you sleep at night with your belongings in a storage unit. As of December 2017 after being at the unit closer to home literally walking distance to my door I decided to move back to Smart Stop Oakville. Maybe it's the sense of security, but this location feels far more secure to store my stuff. As I treat this as an extension of my home like a garage, that is a incredibly important for me to trust as I have trust issues. Realistically speaking my only 2 complaints with this location is that it only has 3 loading bays and no light in my unit, but the no light is more a frustration than a complaint after getting used to a light in my drive up unit. Friendly staff, realistic pricing that isn't trying to gouge customers and carts usually always available when moving stuff in or out. I am sadly someone who has expierence with almost every location in Oakville and Mississauga. I could list pros and cons at just about every location, but this location is the first in a very long time that I honestly don't worry as much about my unit. I'd highly recommend this storage facility if you're looking for somewhere to trust to store your belongings. I'll update my review every year with my thoughts and suggestions since I'm usually long term with any place I'm comfortable staying with.

Good handling except the light inside switch where ?? Always…read moretell to new clients all others done

Great location - the facility is clean and bright, climate-controlled, and the staff are friendly…read moreand helpful. You access the facility from Winston Churchill going south. It would be nice if there was left-turn lane access going northbound but this is of course not something the company can control. So as it stands if you're coming up from the QEW you have to make a U-turn somewhere or find another work around (it's a minor issue but something to keep in mind). Also parking can be limited. All in all though this is a great place to rent and in my opinion you get the same quality storage access as some of the other pricier storage facilities out there.

Absolutely horrible. I called 5x about 3 weeks in advanced to make sure that i was to pick my truck…read moreup at my preferred destination, and drop it off at my local uhaul. 7:30am rolls around and i get my truck. The girl at the desk googles local uhauls for me in my drop-off area and finds the closest location. She then writes it on my contract and sends me on my way telling me " you can drop these off at any uhaul really" 12 1/2 hours later i finish my 5-stop move and drive to my location to find out its closed. I call the number provided and they straight up tell me "theres nothing we can do about it and you're going to just have to drive 40 minutes to our other location to drop it off. Zero help. Zero understanding. Zero customer service skills. I then ask for a supervisor and she says the same thing. She also says the customer support line opens at 9am. I had to have my truck back by 7am or i would be charged so i tell her this and she says" meh i think they'll work with you i guess. So i force her to change my drop-off time to 10am and have my location changed. I drop it off at 9:30am the next morning and instead of filling the gas up to the 7/8+ mark line, i filled it all the way up cause thats the kind of guy i am. I had filled this the night before, but because i had to drive the truck BACK to my house and THEN to the new drop-off, the lady says to me " oh it looks like its a tad under" and charges me for the difference in gas. Once finished up i called customer service and was irresponsibly tossed around from department to department and hung up on, i finally got someone who in 3 mintues was able to set me up with an email from the GM of scheduling within 1 to 2 days. Still Pending. This has been the worst customer experience i have ever had. I highly advise choosing another service as i have not even been compensated for my troubles. I used to be a mover so i know how to make sure scheduling is appropriately communicated and uhaul just did not care. Never using them again and highly recommend anyone thinking of using them just rents a truck from another company.

0 stars for customer service, friendliness, and common courtesy…read more Arrived and checked in with the front desk without any issues. Lots of available staff, but only one greeted customers, no one seemed interested in serving the growing line of waiting folks. I found it odd but didn't pay much mind. Then I encountered unacceptable customer service from one of the staff members. This was the first time I had issues with my hitch and proceeded to ask this employee about the policy and my options. He was extremely rude. His attitude, tone, and body language were all unacceptable, I actually had to remind this person that I am the customer, that I had questions, and it is his responsibility to answer those queries. Begrudgingly, after telling me he had OTHER THINGS TO DO, he slammed the things he had in his hands down, folded his arms, rolled his eyes as I proceeded to ask my questions. Furious, if it wasn't for the fact that I paid for the rental, I would have walked out. Jamal, the manager wasn't there; but he certainly needs to coach his staff to basic customer service. The staff who interact with customers need to be pleasant, patient and responsive to the customer's needs. If an employee cannot display common courtesy, that person needs to remain in a back room with no customer interface. Horrible experience - would never go back here!