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    Simpkins Carpet Installation

    5.0 (1 review)
    Closed 6:00 am - 10:00 pm

    Services - Simpkins Carpet Installation

    Carpet installation

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    2 years ago

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    Floor Coverings International

    Floor Coverings International

    (3 reviews)

    I would highly recommend Floor Coverings International of Melbourne (Florida). They installed a…read morebeautiful laminate flooring project for me. It turned out wonderful in less time than they've expected with beautiful craftsmanship. I would highly recommend them.They also offered an 18 month 0% interest which was a great deal as well. They're pricing was very fair, as I compared it with a couple of other contractors. They also left my house in excellent condition. Thank you so much for a great project

    Deceptive billing, silica dust disaster, and legal threats…read more This review is for: Floor Coverings International of Melbourne, FL (321) 499-2658 1270 Lake Washington Road Ste B Melbourne, FL 32935 Arthur Layman Tamara Whiteaker What started as a straightforward carpet replacement on our stairs turned into one of the worst contractor experiences I've had. Here's the full picture: Scheduling: Installers no-showed on the first scheduled date with no proactive communication. I had to call after they were already outside the arrival window to find out they weren't coming. Tile demo and dust: When installers discovered tile under the carpet, we were quoted a "worst case scenario" additional cost of $1,600 on top of the original $1,414.47. What they didn't mention was that the demo crew would leave every surface in our entire home -- upstairs, downstairs, soft furnishings, drapes, and our HVAC system -- coated in fine silica dust. No containment, no warning, no protection of any kind. This isn't just a mess, it's a serious health hazard. Even the lead demo worker acknowledged as he was leaving that he wouldn't be happy if it were his house. "Making it right": The company promised to make it right with a cleaning and a painter for the damaged walls and stairs. At no point during this process did anyone mention we would be charged for these remediation services. We have doorbell camera footage of the painter telling his worker that the flooring company was paying him -- not us. The cleaning was incomplete, with silica dust remaining on soft surfaces and in the HVAC. Surprise invoice: After carpet was finally installed, we received an invoice with a painter line item exceeding $1,000 -- no prior quote, no agreement, no breakdown. The work took under 2 hours and does not look good (bad sanding, one coat of paint - see through). We are going to get quotes to have it redone. The owner also revealed $200 of that line item was his personal fee for "coordinating" the painter. Threats: When my husband called to dispute the painter charge, the owner threatened small claims court if the full invoice wasn't paid within days, rather than engaging in any good-faith discussion. We are willing to pay what we actually agreed to despite the damage done to our home and belongings. Instead, we've been met with threats. Arthur failed to provide itemized cost breakdown as requested. Arthur failed to provide contractor license numbers as requested. Arthur subsequently sent a second threat for small claims court, followed by a threat to file a lien against our property. I mailed a letter and check for $2,329.14 (the total for what we had actually discussed), which was cashed. Arthur sent another letter threatening small claims again for the painter line item. On top of all of this, the carpet on the stairs looks like garbage. It is shedding all over even after vacuuming, the corners are popping out. We purchased the most expensive carpet option he showed us. I would give anything to go back in time and just leave the old carpet. This has not been an improvement to our home. This has been a nightmare.

    Carpet Fashions - Pinwheel tile layout

    Carpet Fashions

    (9 reviews)

    I will start this review by saying I had previously purchased carpet from Carpet Fashion and had a…read moreflawless experience. I had recommended them to several people. When I purchased the carpet and tile, I had paid in FULL because I was confident in there service. I WAS WRONG! I purchased carpet and back splash tile from Carpet Fashion for my new home. My move in was scheduled around when they could deliver the carpet. Had my salesman been honest up front about the time line, I would have been less stressed. I was told the carpet would take 7-10 days to arrive. I was told the carpet was on the way and would be delivered the next day and installed the following day. On the day of the first installation, I got a call that the carpet had been delivered to a flooring store in Georgia. I was not upset as I understood that mistakes happen. I was told the carpet would be delivered the following Tuesday. On that Tuesday, I was told that the carpet arrived and would be installed the next day. The next morning, I get a call that the carpet had NOT arrived and they were not sure where it was. The carpet arrived the next week, and was installed the next day. BUT, remember the carpet supposedly got delivered to the wrong store in Georgia. Well, it was shipped from a supplier in Georgia. I do not believe it was ever delivered to the wrong store. I think it was never ordered. I also bought linear backsplash to be installed by a PROFESSIONAL tile installer. Linear backsplash requires a SKILL to install. When the installer came, he was frustrated that there was demo of an old backsplash. Carpet Fashion charged me for the DEMO so not sure how he did not know. He left his wife and another female to do the Demo. They then sat for 4 hours waiting for him to return. He dropped off drywall that they then very shoddily replaced the drywall they had torn out. The women then began installing the linear tile, however it appeared to me that they did not know what they were doing. I even commented to them that it was crooked. They could not understand English so I used a Google translator. I sent a message to my salesman who literally did nothing about it. The next day, the ladies returned and continued working. After about 3 hours, I told them to stop. It looked like crap. It was wavy and not straight. The "Professional Installer" came and threatened to quit the job. He even offered me money. He said it was "FINE", but he did admit that neither lady had EVER installed tile before let alone backsplash or linear tile. Someone at carpet fashions must have persuaded him to stay. He ended up ripping everything down and re doing it. Now, I can say it looks better but NOT like a Professional did it. To say I am disappointed is a complete understatement. I would never recommend Carpet Fashion to anyone. I would definitely not recommend that installer to anyone. He should NOT be a tile installer and if Carpet Fashion still contracts work to him, they should be completely ashamed of themselves.

    They are friendly and priced well! The work is thorough and of a high quality every time. I've been…read moreusing them for years!

    Simpkins Carpet Installation - flooring - Updated May 2026

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