I'm only giving this 2 stars because they have a nice selection of books. Otherwise it would be 0…read more The staff is absolutely miserable. Three different employees that I asked to point me in the right direction were so rude, had grimaces on their faces, acted like I was a total bother to them. When making a purchase at the register the rude cashier didn't even open the bag, half shoved my book inside and pushed it across the counter. And I try to use as much Italian as I can, so it's not like I'm acting like an entitled American. We've been in Italy for two weeks, 3 cities, stayed in luxury hotels as well as dreary urban areas and these are the rudest, most unfriendly people that we've encountered.