Never responded! Sent messages via Yelp and his website multiple times inquiring about setting up…read moreappointment and have never received a response. Very disappointing!

Everything about Dylan is awesome ! My husbands car went from locker room to gently used interior…read moreand it looked amazing . He is a very respectful young man (we're old Af) and goes beyond customer care . Highly recommend him .

Victor and his crew did a phenomenal job. They were professional, thorough and their attention to…read moredetail was excellent. Victor was kind and very helpful. I would highly recommend their service!

I'm so glad I found this business!…read more I've been looking for a car detailing service that didn't charge an arm and a leg. Thousand Oaks Auto Detailing is priced very reasonably, I decided to go with them for my first time detailing my car. Victor was very communicative when booking a date via call and text! When the day came, Victor and his team arrived 30 minutes earlier, but let me know that I didn't need to rush if I wasn't ready. Once I got all my things out, they went straight to business. The team was very thorough and Victor was very honest on certain small spots I pointed out that he can't fix and didn't want to damage more if he tried which I totally understand. But having kids and a St. Bernard whose hair is impossible to get out of any fabric.. they got it all out! With the overall service, friendliness, attention to detail, price? I'm very impressed! Will definitely use his service again and recommending them to everyone I know! Thank you Victor and Team! You all are amazing and made me feel good in my car again!

Five stars for Chris at First Class Detailing and Ceramic Coating! Chris genuinely cares about his…read morecustomers and takes tremendous pride in the quality of his work. After Chris detailed my Porsche, we discovered stubborn ceramic-coating residue on the glass that had already been there when I purchased the car. Porsche wasn't able to offer a solution, but Chris immediately told me to bring the car back. He ordered specialized products, worked on it a second time, and spent the extra time necessary to fully remove it--without charging me anything additional. That experience says everything about Chris and how he runs his business. He stands behind his work, takes care of his customers, and won't stop until the job is done properly. His pricing is fair and honest, his attention to detail is incredible, and his service is truly first-class. I genuinely wish I had found Chris sooner. I'll be trusting him with all of my cars from now on and cannot recommend him highly enough!

Well, our SUV is immaculate and shining after Chris took charge! A full detail was performed and…read morethen to top it off we took his advice and had him do the ceramic coating. It shines like glass. So smooth! We were impressed with his attention to detail and customer satisfaction. Not something you experience with less experienced auto detailers. Well done Chris and thank you!

DetailZ told me what could be done, what the result would be, and then delivered…read more Highly recommended! I have a classic car that I still drive regularly. It was in dire need of a detail, including clay bar and machine polish. It also needed head and fog light lenses restoration. After completing the job, car now looks almost new. DetailZ takes great pride and care in his work. His communication from initial contact through completion was clear, concise, and very professional. Working with Amin/DetailZ was a remarkable and refreshing experience.

Amin was absolutely amazing! Attention to detail was outstanding and could not have been nicer.read more

Joseph is beyond amazing. His attention to detail is unreal and I didn't even know my car could…read morelook that good. I highly recommend him. I always did local car washes and drive throughs, but this is the cleanest my car has ever been and he's worth every penny. He's so good that someone else booked him while he was washing my car just from seeing his magic in action.

Great experience with this car wash! Joseph was friendly and he made sure my cars were cleaned…read morereally well. The service was thorough and my car looks shiny inside and out. I'll definitely be coming back and would recommend this place to anyone looking for a good car wash.

My car looks brand new. Efrain is awesome and was able to take care of my car while I was at work…read more He is very responsive, responsible and a good person and above all does amazing work. Highly recommend his service !

UPDATE: After posting this review, Efrain contacted me regarding the partial refund he had already…read moreagreed to issue. He asked me to remove my review before he would process the refund. When I declined and stated that I would contact my bank if the agreed refund was not issued, he told me he would place a mechanic's lien on my van and that it would be "mine in 90 days." He continued messaging me after I asked him not to contact me further. Due to limited photo space, I removed the original vehicle photos and replaced them with screenshots of these conversations so prospective customers can see the communication for themselves. Unfortunately, I cannot recommend this company based on my experience. I hired Efrain, the owner/operator, to clean the exterior and front cab of my high-roof Ford Transit van for $232. I sent photos of the van beforehand, so the size and height of the vehicle were known before the job was accepted. After the service was completed, after only 1 hour 15 minutes, which I felt was rather fast for a detail on a large vehicle. I specifically asked Efrain whether the roof had been washed and was told that it had not been, due to his insurance not allowing him to do roofs on tall vehicles. The entire roof was left unwashed. The wheel wells were also still dirty, and there were water spots/marks left on the exterior of the van. Alongside some very obvious spots of pollen still left on the vehicle. At no point before the service was I told that the roof would not be cleaned or that he was unable to access it. When I questioned why it hadn't been done, I was repeatedly told that I should have specifically communicated that I wanted the "top top of the roof" cleaned and that this was a "miscommunication on both ends." I disagree with that characterization. I booked an exterior cleaning, and the roof is part of the exterior. If a business is unable or unwilling to clean an entire section of a vehicle, I believe that limitation should be disclosed before accepting the job. Had Efrain told me beforehand that the roof would not be cleaned, I simply would have hired a company equipped to clean the entire van. Leaving the entire roof unwashed is also particularly frustrating because the dirt and grime remaining on top can wash down the sides of the van when it rains, defeating much of the purpose of having the exterior professionally cleaned in the first place. Efrain ultimately acknowledged in writing that he had not communicated that they "don't do hard access roofs" and agreed to issue a partial refund. Between the entire roof being left untouched, the dirty wheel wells, the water marks left on the exterior, and the way my concerns were initially handled, I was very disappointed with the service I received for $232. I now have to hire another company to properly finish cleaning the vehicle. I'm including photos of the condition of the van after the service as well as screenshots of my conversation with Efrain so prospective customers can see the results and communication for themselves and make their own decision.

Mac and assistant arrived and we were supposed to get the engine cleaned on a vintage car ('82…read moreCorvette), but it was still in good condition. They were very honest and helpful. I instead got my own car washed/detailed since they were here. They did a really good, thorough job. Very happy with the results.

Mac is very friendly and detail oriented. A very high quality wash, she took care of beemer and…read moreWife's Volvo.

I have been going to this car wash for years since I've moved to Simi Valley. The last two times I…read morewent they did such a poor job. I decided after the first poor job that I would return and give them another shot at it. But they disappointed again because they didn't even wipe down the roof of my car and there was all kinds of residue spots. When I went, I told them about my first experience and how disappointed I was the employees could care less. For a $40 car wash plus a five dollar tip, I could've done a better job. I will not be returning. Update: The owner was extremely receptive to my review. He immediately reached out and was ready to make it right. He put me in touch with the manager and they took the time to clean my vehicle. I appreciate their attention to customers concerns.

I rarely leave negative reviews, but after this experience I feel it's important to share…read more I've been coming to Simi Valley Car Wash for the Manager Special, which includes carpet cleaning. Unfortunately, I've had the exact same issue five separate times. Each visit, the carpets have been left excessively wet. Even after keeping the windows and doors open for nearly 48 hours, parts of the carpet are still damp and develop a musty, swamp-like odor. Every single time, I've had to return to have the work redone. I want to be fair because the customer service from the young men writing the tickets, the young lady at the front office, and the manager has consistently been excellent. Every time, they have been polite, professional, and willing to make things right. They deserve recognition for how they've represented the company they work for. The problem is that having to make a second trip after every carpet cleaning is simply unacceptable. What finally convinced me not to return was my interaction with the owner on July 23, 2026. I pulled in intending to explain, as I had on previous visits, that the carpet was still overly wet and had developed the same musty odor. Instead of listening, the owner approached me in a confrontational manner, raised his voice, spoke over me, and immediately blamed me for the smell. He insisted that carpet cleaning couldn't cause odors and told me I needed to take better care of my vehicle. He also kept getting within arm's distance, trying to be intimidating. I offered for him to sit in the vehicle, close the doors, and smell it for himself. I told him that when I turn on the AC, it gets even worse and smells like a swamp. He then said it was because I don't change my AC air filter. I explained that I change it almost every month or every other month because of my daughter's allergies. He refused to believe me and said I needed to change it again, even though the smell was clearly coming from the carpet in the rear of the vehicle where it was the worst. He then told me, "How about this: why don't you go change your filter again, and if it still smells, then we'll talk about doing it again." I explained that I used to detail cars and that if too much water or cleaning solution is left in the carpet without proper extraction, it can absolutely create a mildew or musty smell. Rather than having a professional conversation, he told me I didn't know what I was talking about and dismissed everything I said before again blaming me for the condition of my car after it left his business. Everyone can have a bad day, and mistakes happen. What matters is how a business responds when a loyal customer brings a recurring issue to their attention. Instead of listening and trying to understand why I'd had the same problem five consecutive times, the owner chose to argue, blame the customer, and be disrespectful. Because of that interaction, I won't be returning. I hope the owner realizes that good customer service starts at the top. His employees have shown me more professionalism and respect than he did.

I contacted several mobile detailing services through Yelp, and Ricardo was the first to respond…read more He arrived on time, and he and his partner did an outstanding job detailing my 2025 Ford F-350 Super Duty. I was especially impressed that they thoroughly washed the exterior and cleaned the entire interior in less than 45 minutes--without sacrificing quality or attention to detail. My truck looked fantastic when they were finished. Ricardo was prompt, professional, efficient, and clearly takes pride in his work. I will definitely be using his services again and would highly recommend him to anyone looking for quality mobile detailing.

Ricardo did an amazing job on my car. It shined so bright and the interior was just as clean! 10/10…read morewill go back again.