Worst car wash in the area hands down. Went from spraying off both sides of the car to one side and now they don't spray it off at all, but they do spray some magic bubbles on one side of the truck so that makes it all better!! read more

feel that it's good, one thing is when spray one of the vehicle the both sides should be done, other than than that, good service

The vacuum worked, my car wash was outstanding. I wiped down the interior with the towels that were provided. I needed my hard plastic Ford edge mats washed. They took them with a smile and power washed all of them. Thank you! I have been coming here for 9 months and have been happy. I have the $29.99 monthly pkg. I wash my SUV about 3x a month. Well worth it. read more

I went to SilverStar Car Wash in Fargo on Calico Dr. for a SINGLE wash only as I live over 70 miles from the nearest carwash. I explained that to the attendant when I denied the membership. To my surprise, a month later, I was charged $29.99 for a reoccurring monthly membership I never signed up for. It's incredibly misleading how they sneakily enroll you into a recurring plan without your clear consent. Trying to resolve the issue has been a nightmare. Their customer service is practically nonexistent--if you're lucky enough to get someone on the phone, don't expect much help. Despite being told the membership was canceled and I'd be refunded, it's been over a month and I've seen nothing. This is a poorly run business with shady billing practices and zero accountability. I give them a 0/10. Avoid this place at all costs. read more

It pushes the cars through way too fast!! Not at all dry at the end!!! Very disappointed! I shouldn't have to use a towel to dry it off myself when it's done. read more

These car washes constantly scratched the paint on my new car!!! I cannot recommend them !!!!

I went to Silverstar with the intent of buying small monthly package, $19.95. I had already done there $5 for two months promotion. At the window, they were doing the promotion again. I disclosed to the sales lady that I had already done the promo and cancelled it while on vacation. She said we can try again and see if it works. After trying it she told it worked and I would be billed $5 for the next two months but would need to cancel again. I thought, great, wasn't expecting that. Upon checking my credit card I found there was a charge for $34.95, the top package. I did not authorize this charge so called customer service (Hannah) and was told there was nothing they could do. I asked to speak to the manager and she said her lead was on the phone and would call me back. I received no call back so called again. Agent again told me they could not do a refund or reduce the package. She said a manager would call me. Still no call and don't expect one as the customer service is terrible! They do not try to resolve issues only want to take your money. Caveat: Be careful cause once they run your card, they own you. TERRIBLE BUSINESS Show less read more

Absolute garbage. Have to go through at least twice to get the car clean. Went to the new location on veterans just now, the gal at the window saw us there and walked away. Didn't even tell us the wash was down. Pathetic. Tidal wave is far superior... heck! I'd even go back to Tommy's. read more

I signed up for the basic monthly package for $19.99/month. Two weeks later I had a charge for $34.99. Over the course of two months, I have called Silverstar 8 times, and every time I'm told the person who can authorize a refund is not available, and I will receive a call back. I still have not received a call back, and have not received a refund for the $34.99. It is a total scam! As for the carwash, the back side of my car would still be dirty after going through. I mentioned this to the employee the next time I went through, and I was told that since I have the basic package, it might not get very clean. Do not waste your time or money with this carwash! It may seem like a good deal, but you are way better off paying a little bit more at another carwash. read more

I did not like it, the instructions were not clear. i didn't get to dry my car enough so I left with a wet car. and during my wash people were honking at me! read more

I've been using Silverstar since it's open and it's been a lifesaver with all this winter weather that we've had the roads have been very harsh on cars read more

Don't waste your time and money here. It didn't take off any bugs and there was still dirt on. My truck, including the side windows when the wash was finished. read more

This wash is very close to where I live. I was hoping it was going to be a good wash service. My wife took her brand new vehicle there and it was not clean at all after the wash. I have been using washes similar to these for 40 years. you know the good ones right away. I would avoid the Silverstar altogether. I have taken my black BMW there a total of two times. Each time I found micro scratches throughout the vehicle that required a hand wax to remove. Very frustrating to leave the wash with more damage than when it arrived. Lastly they use some sort of odd long broom style brush that comes out of a bucket to pre treat/wash. This brush has the capacity to really do some finish damage in the wrong hands. read more

Horrible company! My husband and I signed up for the $2 promotional deal when they opened their first location in Fargo. When my husband showed up the first day they wouldn't allow him to get the sticker for my car even though the email just said to bring the name and order number. When I went to get my sticker, they tried to require a credit card to be stored on file, which I refused because that wasn't included in the requirements of signing up for the promotion. Promotion ends and my husband gets DOUBLE charged for the next months membership. After stopping by and trying to call multiple people, he finally gets a call and they inform him that he was also charged for my membership. Since when can a company decide to charge you for someone else without any authorization?! And to make it even better, the car wash sucks! A call to the BBB is next on our list, because fraudulent charges are not a mistake. And to top it off, there is no corporate phone number and even the individual locations can only contact corporate via email. read more