I am 73 and live in the Dayton, OH area. I ordered a refill of medication that was to be kept…read morefrozen from Nie's Pharmacy 11745 Madison PikeIndependence, KY 41051 on Jan 14, 2025 and it was shipped by FedEx on Jan 15 in a box labeled Time Sensitive. I received an email from FedEx saying that it would be delivered on Jan 16, but it was not delivered until Jan 18 at 4:55 pm. There had been no adverse weather during this time and no reason for delivery delays. I refused delivery of this medication because it had not been delivered as indicated and I was told by the FedEx driver that it had been here for 2 days in a warm warehouse before finally being delivered. I showed the driver that the box was labeled Time Sensitive and told him that it was to be kept frozen. I told the FedEx driver that I felt that the medication was now compromised so he marked the box as Damaged and Return to Sender. Nie's Pharmacy called me on Monday, Jan 20 at 9:41 am and left a message to call them back. I called them back at 11:37 am and the employee said that they had received my returned package. It took 4 days to be delivered to me, but Nie's Pharmacy received it back in just over a day. I explained to the employee in detail why I had refused delivery of this package containing medication; that it took 4 days to be delivered to me from 60 miles away and that the medication was here at the local FedEx warehouse and sat there for 2 days in a warm warehouse before finally being delivered. The employee stated "We have had a lot of complaints about deliveries from FedEx." I told the employee that I wanted my money, $150.85, refunded and she said that she would talk to the pharmacist, Jack Nie, the owner of Nie's Pharmacy. I then received a call from Nie's Pharmacy at 11:49 am and the employee stated that Nie's Pharmacy was refusing to refund my money because they opened the package and that the temperature strip inside the box indicated that the medication was still within an acceptable range, even though it had been unthawed due to FedEx's failure to deliver this in a Time Sensitive manner. I told the employee that at no time did I ever receive any instructions from Nie's Pharmacy to open the box if it was delayed in shipping to check and see if the medication was still good. No communication was ever received via email, attached to the outside of the box, or on their website https://www.niespharmacy.com about what to do in a situation like this, nor could I call Nie's Pharmacy on Saturday when my package was finally delivered at 4:55 pm because they close on Saturday at 1 pm and are closed on Sunday. Nie's Pharmacy does not have any return policy of any kind on their website and this business is NOT BBB Accredited. The Nie's Pharmacy employee went on to say that I could come and pick up the medication (to an out of state location 60 miles away) or they could reship the same medication that I had just returned via FedEx (a medication that was now unthawed and 6 days old and using FedEx, the same shipping service that had proven to be terrible). I told the employee that either choice was unacceptable and that I was going to dispute the charge with my credit card company and that they [Nie's] had terrible customer service. Her only response was "That's fine". I was fully justified in refusing delivery of this medication due to FedEx's failure to deliver it in a Time Sensitive manner when there were no adverse weather conditions that would have delayed the delivery and the fact that Nie's Pharmacy never provided any instructions about Time Sensitive delivery of medications and what to check for in the case of shipping delays. I was fully justified in thinking that this medication had been compromised and that's why I returned it. I have had other problems with FedEx deliveries from Nie's Pharmacy and I will not do business with Nie's Pharmacy in the future due to their shipping service, that they have acknowledged having problems with, and their terrible customer service for the elderly.

Clean, affordable, and friendly staff! I usually don't come here for prescriptions but needed…read moretubing and mouth piece for my nebulizer due to my asthma being difficult lately. I called ahead, the staff was very friendly/accommodating, and was able to price the medical equipment very quickly for me. I was grateful for how inexpensive the equipment was that I needed and appreciated how very nice the store was kept. They had a wide variety of medical equipment; beds, walkers, lift devices, and more. They also were a full pharmacy with many over the counter meds and first aid supplies. Overall, I was very impressed with this local hometown "mom and pop" pharmacy and will likely return again. Thank you for the great customer services and providing me we a good pharmacy experience! Also, 20% for checking in if you are with yelp!

The service is horrible and the staff is almost completely rude…read more Talk to customers like crap The store was filthy and cluttered and smelled of cigarette smoke

From the owner: Dollar General Walton is proud to be America's neighborhood general store. We strive to make…read moreshopping hassle-free and affordable with more than 15,000 convenient, easy-to-shop stores. Our stores deliver everyday low prices on items including food, snacks, health and beauty aids, cleaning supplies, family apparel, housewares, seasonal items, paper products and much more from America's most-trusted brands and products, along with Dollar General's high-quality private brands.

Great deals, friendly and helpful staff! This location has plenty of parking and was very fairly…read moreclean! When doing a pick up order, the associate asked if we had coupons to use and if the placement of the items were correct. Very attentive and our order was correct.

1st. I am tired of getting harassed by the Spectrum people every time I walk in. Spectrum doesn't…read morecome to my house and I just want to get my groceries. 2nd - my digital coupons did not come off. I had to go to customer service ( who was very nice and very helpful) to get that taken care of. 3rd - DO NOT have items that are not the price that are on the sign next to the sign. It's very confusing.

Too many people when I came in there were people all over u couldn't get in to most of the bends…read more I think I came too late most of the bends were gone even when I looked over someone's shoulder the bends were about a foot deep. I think next time I will go early there might be less people so I can get my shopping done close though clean I did think friendly

I used to love going to Goodwill weekly but lately the prices have just been out of hand I realize…read morethere's inflation, but goodwill should be affordable

Horrible service. I've been a Walgreens customer for a long time and this is the single worst store…read moreI've ever encountered. The pharmacies attitude is "you need us, we don't need you". Unacceptable.

In giving this a one star review since they struggle to fill prescriptions. I have been out of…read moreone of my life saving medications for two weeks, they've been attempting to order it and they keep saying "it will be here tomorrow" then when I call they say it didn't come in and they'll order it. Didn't you already order it 5 times already? We will order it manually they say, but thats what the last 2 people said. I could die or have serious complications. This is a major problem. I can't go anywhere else because my insurance is contracted with Walgreens, but this is a major issue. If you will die without your medication, don't trust Walgreens to fill it. Go somewhere else or you may end up with weeks in between refills where the medication just doesn't show up.

This is a place to use the restroom, get some gas, and buy a beverage for the road. No more no…read moreless.

Awful. The cashier accused me of illegally using a fake ID (I'm 24), then stated that my ID picture…read moreis terrible, and then indicated that he was a murderer. I wish I was making this up...

Probably the friendliest and most welcoming Kroger I have ever been too. I'm there weekly getting…read moremy groceries and other household items. So glad to have this location 15-20 minutes from my home. I find it always clean and fairly well stocked. I try to get there when they open at 8 am to avoid the Saturday crowds.

Went in and an employee named Brayden, a little one but he immediately knew right where the condom…read moresection was! Very helpful and high energy kid!

This company probably doesn't recognize my name because the company that brought us to Lexington…read morepaid for all the relocation. It doesn't change the fact that bed bugs were brought in on their bed. If not, why would they have so hurridly came in and changed out all the furniture? Could have so easily been avoided with bed enclosings. Disgusting!

I can't say enough about this business. They were prompt, professional and very kind. Dan and Glenn…read moreare fantastic people! The furniture is nice and my family loves it. I have recommended them to friends and coworkers and will continue to do so. Be wary of negative reviews. Most of the time the reviewers are only telling half of the story. Upscale has been one of the best decisions I've made since moving to the Lexington area. I highly recommend you call them.

Ahh the Visalia Market, oh how I remember your better days. This place has gone down hill severely…read moreover the years. I remember going down to the VM (what my sister and I call the market if we're to lazy to say it's full name) picking up whatever you need and going home. But these days everything is so over priced we usually drive straight to Alexandria to get the small things we need fast. The new owners do not care about customer service at all but all the girls that they hire are very sweet and helpful. ALERT: if the owners wife is working, your going to get terrible customer service, plain and simple. All around the VM has changed so drastically over the years that now I only stop there when I am in extreme need for an item and do not have the extra 6 minutes to get into Alexandria.

I moved in the area 3 years ago. I can see the place from the end of my drive way This place had…read moregrown from the original owner named sammy till now with the owner nick. I live within eye shot of this place. For being a back road grocery store they offer basic cooking needs and supplies to pet's and oven roasted pizza. Even racing fuel for the drag cars up the road during the summer. Always has the wife's cravings from ice cream to pastries about 90 percent of the time I get what I need every time. If you remember the small IGA style stores you will get the understanding here. Ask for nick if you have questions he will make sure you have an answer before you leave.