We have had an excellent experience with Sue at Modern Property Management. From the day we looked…read moreat the apartment, Sue has been kind, warm, responsive, and accommodating. She's professional and all-round amazing and has made our entire experience of renting in Los Feliz a great one. Thanks, Sue, for taking such good care of us!

Modern Property Management is negligent to the point of endangering tenants safety and leaving the…read moreowner open to legal action. During my tenancy at a property they managed, I experienced a gas leak Modern Property lied about, two city mandated inspections that found dozens and dozens of health and safety violations that were then cited a second time because they were too slow to fix the issues, a pest infestation and a just general lack of care, effort or respect. Property management was rude to tenants, slow to respond to or solve issues and consistently violated tenancy laws including after I moved out when they kept my deposit beyond the legally required 21 day return.

I have been living at the Canoga Lakes condos for decades now and have seen property managers come…read moreand go over the years but none of them can hold a candle to Melanie Wood at Rubin Properties! The property is almost as old as I am and it has its fair share of problems but whenever you call the office to report a situation, Melanie always has a solution Finally, a customer service representative who handles the problem instead of just passing the buck! Keep up the good work Melanie!

I usually don't leave negative reviews, but my experience with this property management company has…read morebeen persistently disappointing. In every interaction we've had with Kaylie Speed, we've encountered avoidance, deflection and a complete lack of accountability. She constantly dodges responsibility and points to the HOA board whenever a real issue comes up. It feels like she's more focused on avoiding problems than solving them. I've tried to be patient, but I keep hitting the same wall.The communication is cold, and sometimes even rude. I've received incorrect information just to move the conversation along. That's not just unprofessional, it's careless. And when I've raised concerns, they've been brushed off like they weren't important. I don't know if this is how the whole company operates or if it's just her, but either way, it leaves a lot to be desired. When someone is the face of the company, professionalism and basic customer service should be non-negotiable. Sadly, that has not been my experience.

I've really enjoyed my stay at my current apartment. A big part is because Yale took over the…read moremanagement of the property from Optima. Bill and his team are exceptionally responsive and caring and have gotten all my issues resolved within a day. I really appreciate all that Yale has done to make me feel safe in the pandemic and taken care of.

I've had an experience with them. They draft their contracts very poorly. They deceive people:…read moreinstead of signing a one-year contract, they make it for one year and 20 days--and then, without notifying you, they simply withdraw money from your account.

Someone broke into my mailbox. Earnest Homes understood the sense of urgency and immediately…read morescheduled a locksmith to come and repair and resolve the problem. Everyone was professional and friendly. Keren and Razyia are amazing Professionals that demonstrates exceptional customer service. Deligent in resolving issues.

It's been 3 years working with Earnest Home, and what a great experience!…read moreAmazing management company, truly amazing team! I want to give a huge shout out to our beyond amazing account manager Vivi Intriago . Vivi is very professional, with great work ethics. She communicate efficiently. She responds to our calls and messages in a timely manner and super fast which is pretty important for us. No matter how small is the question or concern that we have she responds pretty fast and take care of it professionally and accordingly. It has been a great experience working with Vivi. I highly recommend Earnest homes and specifically Vivi! Looking forward for more business in the future!

What an amazing experience we've had thus far with Jessica Molina. She recently took over…read moremanagement of our complex, and although I'm sure the transition has involved a tremendous amount of work, she has been incredibly responsive and attentive from the very beginning. As soon as we encountered an issue, Jessica was immediately on top of everything. Unfortunately, in the past it was often very difficult to reach the previous person in her position, even during emergencies. Jessica, however, has been extremely accommodating, efficient, and proactive throughout the process. We truly appreciate her kindness, professionalism, and due diligence. We are very happy with the positive changes Allstate has made.Thank you Jessica

Allstate HOA Management has been excellent for our community. Our previous HOA management companies…read morealways started off well but quickly became unresponsive when we needed them most--vendor payments were delayed, and our common areas suffered as a result. Since partnering with Allstate over two years ago, everything has completely turned around. They respond quickly, stay organized, and their paperless portal makes managing our HOA effortless. Vendors are paid promptly, and our community looks better than ever. Allstate truly feels like a reliable partner that helps us stay on top of everything.

Extremely conscientious, thorough and communicative. None better. Professional bearing with…read moreintuitive insight maximizes property efficiencies and reduces costs.

Daniel and his Management Company arrived at just the right time and helped us transition from an…read moreaging owner/manager (my dad) into using a management company. It was a hard sell to someone who had managed his own buildings for 50 years, but Daniel made the change easy for him and easy all around. He helped bring the apartments up to market rate with suggesting improvements so that we could maximize the potential. He found us good tenants who stayed. He also gave me piece of mind when handing over the reins of two buildings that they would be run as close to how my dad had run them for years. He is trustworthy, collaborative, fiscally minded and when the time came to sell the properties he was able to broker us a great deal with minimal stress. ALthough our time with him is done, I can whole heartedly recommend his Building Management company. They managed our two West LA Buildings for approx 5 years partially through Covid and helped with the handover to new owners. Can't say enough good things.

I am not the one who normally posts on Yelp, however given the wonderful response and customer…read moreservice from one of the Property Managers @ Westcom : Woodland Hills, Ilene Scandlyn... I have to mention her name here. I would like to Thank Ilene Scandlyn and her Woodland Hills Team for their prompt responses, service detail and friendly/professional communications, when we have needed further assistance! We appreciate the support to Us and the Legend at Cascades (Fairways) Community! Highly Recommended! Great Service, Quality and Value!

The company I work for recently let Wescom take over the accounting and ever since there it's been…read morea nightmare. Some bills haven't been paid in three months. Other bills have been paid twice for those same bill. Homeowners are saying they're being billed for association dues several times in the same month. And when you call, no one ever picks up the phone and when you leave a message and no one calls back. And there's something going on with the bank as well because I haven't been paid in four days and our due date was Friday and here we are Tuesday and still nothing. I don't know what to say, and my boss doesn't know what to do. She's not getting cooperation.

This has been my first experience working with a property management company, and I'm so glad I…read morechose Carnahan. The entire team has been an absolute pleasure to work with--professional, responsive, and genuinely helpful every step of the way. Kinsley is incredibly attentive and always quick to respond to any questions or concerns, which brings a great sense of ease and confidence. Jonathan is equally impressive, handling all property repairs and maintenance requests promptly and efficiently. It's clear that the team takes pride in what they do, and their commitment to excellent service truly stands out. I've had a very positive experience and would highly recommend Carnahan to anyone looking for reliable and attentive property management.

Our family has been using Carnahan and Associates for almost a decade!…read more They are excellent for property management, the comfort of knowing they screen for excellent Tenants and they also have a team of home repair/ remodel folks if needed. We also have used them as realtors for selling and buying agents. Top Notch you can TRUST Carnahan as a valued added partner to your real estate investments.

They have done a wonderful job managing the building I just moved into! Very responsive to…read morerequests, prompt, friendly and effecient.

I called Hawk at 3:30pm on a Thursday because my bathroom sink was bubbling up dirt, sand, etc. &…read morewas threatening to overflow. With the old management company it would have taken days to get it fixed. Bea told me she'd call the plumbers & see if she could get them there that day. True to her word, she called back 3 minutes later, saying they would be there in 4 hours. I wasn't there when they came, but when I came back, the sink was clean and working. There was no sign anyone had been there -- no muddy footprints, things moved, counters dirty, tools left behind. Bea and Victor are extremely professional and nice. I'm so glad they're the new management company.

Filled out a rental application for a property on which Jay had written the email address I should…read moresubmit my application to. I submitted the application and sent him a text letting him know it had been submitted. The following day he asked if had been sent to x email address, and gave me a different email address than what he had written down on the application. When I told him I had sent it to the one he wrote on the application, and provided a photo of what he had written down, his response was "oops". He called and left a voicemail after I responded that my personal identification and banking info was now in some random inbox, but offered no apology. I called their office and the woman who answered was just as flippant about the situation and let me know the only thing she could do for me was give me the correct email. I called his cell and he still was very nonchalant about the fact that his "oops" exposed me to identity theft and potential financial theft. Absolute garbage humans.

Just showed up to view a property and upon arrival was led up to an entirely different property…read morethan what was posted on Zillow. Upon telling Jay, the representative from Southland this, he was flippant and unapologetic about wasting my time and the time of several other prospective residents. If you want someone professional to represent your property look elsewhere.