Poor customer service, adequate jewelry repair. We had some cleaning a mind a few small things fixed. They told us ~ 1 week...and we got the call last week (2 months later). After two weeks I came in to check on the progress. Owner said that they were having a hard time getting oxygen which they use for cleaning, so it'd be another week. I called a week or two later and the attendant said that they'd sent the repairs out of state because the owner couldn't complete them. Very irked because they should've called before they did that. I wouldn't have wanted that. So we finally got our things back and the repairs were done but they forgot to clean one of my chains, ugh. Good news is that the cost came in under the quote. But geez. They need to work on their communication and service. read more