Legitimately the worst experience I have had with any company in my life. Originally went in to…read morehave one chip fixed on my teeth. The dentist seemed genuine, and said he could fix my front teeth with composite. It was an up sell for sure, due to them being closed during COVID, but who wouldn't go for a flawless smile if offered? I mentioned to him that several other dentists had said I need veneers to fix my front teeth, he said that wasn't the case, and could deliver a perfect smile. I went ahead with the additional services, and it was a nightmare. The Dentist Dr. Navid Milani took a total of 3 attempts to try to get the work right, I quickly learned that he was not experienced, a liar, and filled with excuses.
On the first appointment, he tried to fill in lines on my teeth with a shade that absolutely didn't match. He then tried to cover half of the tooth, which again didn't match. Afterward, we came to an agreement that he would cover the entire teeth, giving them a uniform finish. He tried on the third appointment to get the tooth fully covered. In the process, he got some acid etch on my tongue, cracked a joke, and continued working. He was struggling during this session as well, simply unable to delivery what he promised. It was then I realized the type of people working on my mouth. On my forth appointment, he went back on his promise "to make the teeth perfect". He began to play the fool, putting on blue cool lighting, rather than warm yellow lighting where the discoloration was very apparent. He began to say "I don't see the discoloration". He began to say that the teeth needed veneers, which is what I mentioned to him prior! He said, if I knew you were so picky, I wouldn't have done this procedure. So essentially, he wanted to do the bare minimum approach, even if it didn't look right. Extremely disappointed with the poor ethics, and general contractor like logic that this dentist follows.
We then got into a heated discussion, and he said he is no longer comfortable working on my teeth. Frankly, I was no longer comfortable with the office overall, but gave them a honest shot to rectify their mistakes. He simply lacks the capacity to do the job right. My smile is literally destroyed, pieces of the composite are disintegrating day by day, missmatch shading on the partial composites. I visited another practice today and they concur that this was indeed a botched job. My teeth now require thousands of dollars to fix, all from a can of worms they unraveled.
Dr. Navid Milani repeatedly said "don't be so picky with your smile". Teeth are something people have to look at everyday, and I was fine with looking at the imperfections I was born with. Forgive me, but I am not okay with imperfections put on me by another person's lack of skill/care/etc. Attached is a photo of the work done. You can notice bits missing on corner teeth, mismatched shading, and overall unnatural looking job. There is a very good reason why there are few (if any) before and after photos of their cosmetic work.
Angelina is extremely disingenuous , and does not keep her word either. Rather than rectifying this issue, they rather keep piling fake reviews. When they decide to reach out to rectify this issue, I will revise this.
