I've tried almost every barbershop in Downtown San Jose, and IMO Concept Barbershop is the best…read morespot here. I get a haircut there around every 4-6 weeks, and recommend it to anybody that asks me where to get a haircut in Downtown. Environment Professional, spacious, clean, comfortable. There are two leather couches, a coat hanger, and even a coffee machine there (not instant coffee - real, fresh ground coffee). Service JB is my guy at Concept, and he is not only skilled but he actively maintains me as a client. He documents each cut, familiarized himself with my hair type, and can consistently replicate previous cuts or make adjustments depending on what I'm going for. Usually I just go in with a vague request like "Just a clean up, maybe some shaping on the beard" and he always delivers with something that looks good. I'm satisfied with his work after every appointment.

Get Jac as your barber. Just do it. You'll be glad you did…read more He is super about the details.

I went to see Pat at the Parlor of Silicon Valley as a first time client, looking to cut back a ton…read moreof my hair - I had a very solid experience. The shop is very clean and good-looking, and the rates are pretty well matched to what's reasonable nowadays. When I walked in I was comfortably welcomed for my appointment. Pat is both well educated and well experienced in his trade, and put a great deal of emphasis on the consultation for what I wanted and helping me understand how to style my hair for what I was looking for. I definitely recommend him for a good clean cut, especially if you're looking to understand your hair better for getting what you want.

Damien is fantastic and has cut my son's hair a few times already. He speaks teen and knows exactly…read morewhat my son wants, and his fade looks perfect every time! Outside of taking his time and doing a quality cut, he finds ways to chat with my kid for the full time! Great spacious place with super nice people!

I've been going to Ann at Craft Salon and Barbershop since 2021, and she is simply the best. Not…read moreonly is she incredibly patient and professional, but she remembers exactly how I like my hair cut every single time without me ever having to explain. Even after all these years, she never rushes the process and her attention to detail is unmatched. If you want a highly skilled stylist who truly gets it right, I can't recommend Ann enough!

Ann is great, she remembers exactly what you want, doesn't overdo it, cut holds up for weeks. Easy…read moreto book, easy to talk to. Highly recommend.

Recently started coming here after 10+ years at a mom & pop shop. Alex M has taken care of my hair…read moretwice and couldn't be happier. The shop has great music, is very clean & all the staff is polite. Be sure to make your appointments well in advance as appointments go fast! Thanks again, Alex!

Baby's first perm! It's me. I'm baby…read more Booked the night before with Rich Hoang -- stalked his IG and saw he specialized in the type of loose wave perm I wanted. Came in with some inspo pics (Hudson Williams, 90s Keanu, Jackie Chan shag vibes). Rich was very patient and knowledgeable, he indulged my questions about everything. We made a game plan on how to trim and layer my hair and what I was going for. I LOVE THE RESULTS. It's literally the kind of style I want to effortlessly have but can rarely achieve bc mi hair soy super Asian (kapow!). I'm so glad I did it (finally) and looking forward to enjoying it. Highly recommend!

Matty did a fantastic job with my hair today! This was my first time at the shop and I'm so glad I…read morefound him. He really listened when I explained the issues I've been having with my hair and how I want to grow it out so it has that natural flow again. I could tell he genuinely cared about understanding what I wanted and getting it right. Matty is seriously great at his craft. His precision, skill and attention to detail really impressed me. I never felt like he was rushing and I walked out feeling really good about my hair. The shop itself is modern, clean, well air conditioned and even smells good! I also really like the privacy and the amount of space between each station. It feels comfortable and relaxing instead of crowded. I also really like their online appointment system. It's easy, modern and straightforward which makes booking super convenient. Great first experience. I'll definitely be back!

If you can get past his mid-level personality he's not bad…read more I've been going to Ben for over 4 years now. I went to him for a haircut right before I proposed to my wife. He gave me a great haircut and some advice - which I did not listen to (thank god), but she said yes, so I flew him to LA to cut my haircut for the wedding. He has literally zero game but he can cut hair well.

Been going to Louie C. since my first visit to this barbershop and he's been consistently great…read more His fades are always clean, he pays attention to the small details, and he's friendly and easygoing. I appreciate knowing I can come in and get a solid cut every time. Highly recommend him. Day One Barbershop itself has a really chill, laid-back vibe and always feels welcoming. It's an easy place to come in, relax, and get a great cut.

Unreliable scheduling system and barbers. Unskilled barbers…read more My first experience here and won't be coming back. Made an appointment for Harold to come in after work. I get a text shortly asking to come in on a different day or even earlier. I explained i had work which is why i took the last appointment. We compromised on a day earlier, same last block. I get a call the afternoon of my appointment. Harold explains he had to leave for the day and passed me off to a different barber. I was hesitant but i gave it a chance. Came in 10 minutes earlier. Was helped right away by the secondary barber. Showed him multiple pictures of my usual haircut. It's very simple, fade on the side and trim on top, even out the front. I felt like he didn't really look or ask for clarification. Instead he template matched me to cuts he probably regularly does. Guys who get haircuts regularly know when it feels wrong. And I could tell he went too high on the sides just by feeling. And when i saw it in the mirror my heart sank. Just ruined my head in 10 minutes. I could tell he wasn't comfortable with scissors. He actually lost grip on his shaver and knicked me on the neck with it. I do not recommend this place. And I get a haircut literally every single week where I'm from and they lost a potential regular. I don't think I'll come back here after going thru the stress of working with Harold trying to reschedule around HIM with my own personal schedule already. Very unprofessional. On top of that, you pre pay and get charged BEFORE coming in and as I was about to leave the guy who did my haircut asked me to pay AGAIN. So now I got double charged in the meantime while I wait for them to refund my original booking. These guys need to get it together and make the customer experience and journey have less friction and back and forth. Very disappointed. Don't book with Harold he likes to leave early. Adrian tried his best, but he's got a lot of work to do. 8/19: Edit cuz the owner or barber wants to back track. But Harold cornered me the afternoon of my appointment while I was at work to tell me he would be leaving at 3 that day and said he was gonna leave me to another barber. So NO NORMAN, he did not specify that I would get passed off up until a few hours before my rescheduled appointment and at that point I had enough of this back and forth and was trying to trust in the staff to take care of me but I did not get a skilled enough barber to do a simple mid high fade.

Ernesto hooked me up w some of the cleanest braids i've had before and a cut. Do business with…read moreconfidence

Had a really good experience here, especially with Kevin. He really took the time to listen to what…read moreI wanted and helped me figure out exactly how I wanted my haircut. He paid attention to the details and made sure everything looked right before I left. I ended up getting exactly the haircut I was looking for and left super happy with it. Definitely recommend Kevin if you're looking for a barber who actually listens and knows what he's doing. I'll for sure be coming back.

Full circle... I first reviewed this place back in 2012! All my barbers (who got their start at…read moreHermans have all moved away) so that left me looking again for someone who can cut my hair. Arlene cut my hair today, we had a nice chat and a great haircut. I love the shop layout, it really is like a museum and the upstairs vibe is great. Phil is a cool dude, I really enjoyed my time there today. Cheers and look forward to the next haircut

Arlene is great !…read more Helped me figure out how to shape my beard. Old school vibes throughout the place!

Super friendly and fun environment. When I first walked in everyone was in a great mood, laughing…read moreand smiling. Great vibes all around. Juan helped me out and did a great job with the cut. Very professional and listend to what I wanted and delivered. Will for sure go back and ask for Juan again.

Got my hair cut by Juan, takes the time to understand what you want, pays attention to the details…read more Will definitely be coming back and highly recommend!

Great spot in San Jose, always good music and walk ins are available…read more Unique is the person who cuts my hair, she always does an amazing job I don't even need to look at the mirror to see if it's good or not it always comes out good and the trust is there. Check/Book with her if you get the chance!!

Great service and a friendly environment love the shop and their home grown compassion with the…read morecustomers