On our bus tour throughout Spain, we stopped at four different hotels and this one was the worst. Although it was February, the hotel rooms were so incredibly hot. We ordered room service and my burger was completely raw in the middle. read more

Amended: A day after I posted this review and emailed them a copy of it I received an apology from a manager, and 3 weeks later the refund for the extra night arrived. I've changed it from 1 to 2 stars to reflect this, but nonetheless, none of this should have happened in the first place. read more

We stayed in this hotel during August 2023. When we arrived to check in, there was a huge line of people waiting. We waited for hours to get checked in. They were really nice and upgraded our rooms from 2 regular rooms to the presidential suite because we had to wait so long :) This was so kind. When we got up to the suite, however, there ants on the pillow and bed. I tried to remove them, but they kept coming back. The next day, the staff were able to remove the bedsheets with the ants on them however it was still gross to have ants that had been crawling around. I know this is not their fault though. The pool was very crowded and open from 11-7pm (or until 19h) if I remember correctly. My brother and I were a little disappointed by this because we were only staying at this hotel for 2 nights and we had been hoping to be able to swim in the pool after dinner. We were able to do a quick dip in the pool in the afternoon on the last day though, which was refreshing. We ate breakfast in the buffet twice and dinner in the buffet once. You have to pay extra for the breakfast and dinner, it is not included in the price. The buffet had lots of options which was nice. The layout of the floors and rooms in the hotel was kind of confusing. Some of the design choices were cool, others I was bamboozled by. The atrium was very unique looking. This hotel is not within easy walking distance from the attractions that people would like to go see. Therefore, if you go to this hotel, you will probably want a vehicle. Otherwise, you will need to take the bus or figure something out. read more

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Here we are in Spain! Right at the heart of the charming city of Seville. Where historical flamenco dancing and gorges us historical castles are. We come to a cute hotel of the silken al Andalusia palace. Location- Avenue de la Palmera 41012 Sevilla Spain Interior- modern and chic. Nothing fancy but a decent stay. Lots of red and white with wooden flooring. The hotel is simple yet spacious. I was impressed on the cleanliness of the hotel. Everything looked polished and waxed. Rooms- the rooms were spacious and modern. Simple and clean. The window view we had overlooked the city. Though the city view was visible the streets were not noisy. The couches and bedding were plush and comfy. The wall art was Spanish abstract of flamenco dancers which I thought was beautiful. Service- always stocked with necessities, toiletries and you will always find clean towels and freshly made beds. Even outside the room the staff are always helpful and most of them speak English or another language besides Spanish. Always friendly faces smiling and willing to give advice on where to go, how and tips for travel. I suggest if you are going to Seville Spain silken andalous is the hotel to book. Viva Espana!! read more

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It is a really big property, but seemed a little dated and a little run down. Showers were definitely designed by a man - it got water all over the bathroom. Also they really should put some ventilation in the bathroom. Overall though it was clean and pretty quite in our room. It served its purpose. The "gym" was terrible. Not sure you can really call it a gym - it had like two machines and a ball. No free weights, no room to do anything - probably better off just working out in your own room. The restaurant outside by the pool is pretty bad - would avoid eating there. The inside bar was okay but not amazing. Buffet breakfast was good - it had lots of options. Concierge was pretty decent and helpful though they definitely are trying to sell you on stuff, never fully certain if they were directing us to good places or just getting kickbacks. Close to a bus stop which you can easily use to get into the city center area. But didn't seem like there was a ton going on around the hotel in terms of other restaurants, though it is right by the soccer stadium. read more

This hotel offers the basics and comfortable for what is, a hotel of the beaten path, far enough away from the main tourist attractions. If you're out of shape or not very physically active then this is probably not the hotel for you, it might not even be the vacation for you if have limited mobility or can't walk very far. If you're not up for the physical demands it is recommend you find a hotel that is closer to the attractions. There are plenty of taxis stationed right outside of the hotel at the ready to take you to your destination, although reasonable it isn't the cheapest way to get around. We relied primarily on Tussam bus routes to get to the main attractions. Take note that the buses you'll most likely depend on are the #3 and the # 34. However, we used the #3 exclusively as it picks you up down the street from the hotel. As you step out of the hotel lobby walk left passed the taxi cabs for 2-3 minutes and the bus stop will be on the right. There is Tussam app available if you plan on using the bus to get around. A bus ride will cost you 1.40 euro. The hotel does offer a few restaurants. Although we chose to eat primarily at the city center and a few local spots, on our very last day we ate at the hotel's overrated and pricey buffet style breakfast. Let's just say for the money it wasn't all that. Behind the hotel take about a 10-15 minute walk and you'll find a super market and plenty of restaurants were you can dine with the locals. As for the hotel staff, most were pleasant and eager to help. There were a few dead beats but you'll find those anywhere you go. There is a tourist information booth across from the check in desk. We found them useful with basic questions about cuisine and other local customs. Overall great hotel , just too far from the main attractions. It's about a 59 minute walk to the city center at a brisk pace. Ask us how. We noticed the police was frequently hanging out in the lobby in the morning during our stay. We didn't notice any unruly guest or any signs criminal activity. As Americans, we kind of felt like we were being watched by the KGB. Regardless, we felt pretty safe in Spain. read more

Silken Al-Andalus Palace - Hotel room fidge. No thanks. - Hotels Near Me - Seville, SE

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This was an okay place to stay. The main lobby is gooouuurgeouusss! I love, loved the hanging planters full of massive vines and it had kind of a mod, quirky ambience. I dig it. Our first night we decided to have a nice night "in" with dinner at the hotel and a dip in the pool. Dinner buffet was not great... I really can't recommend it. I got bit by a lot of mosquitoes (we were indoors so it was really annoying) and the buffet had a lot of flies. I mean, just lots of little flies flying in and out of it, particularly swarming over a few pots of vegetables that looked extra wilted/old. A British family actually came in, started whispering (loudly) about the flies, their little boy said, "Ew!" At which point the parents whisked him and the rest of the children away, never to be heard from again. We already paid so decided to eat there anyway, the foods I got were fine... Right? I came thisclose to eating a dead fly. :( Later, partly from embarrassment at not eating my bowl of salad, I would explain to the waiter there was a dead insect in my bowl. He didn't speak great English so I mostly mimed a fly landing and then choking on lettuce. "It's hard." He says, gesturing towards the salad. "Everywhere." Fair enough. But we paid 41€ for two dinner buffets and a liter of water, the most expensive and least appetizing meal we would have in all our time in Spain. I think that is saying a lot. After dinner we took a walk around the pool filled with families and couples enjoying themselves. It was about 915pm (and still sun out). We asked what time the pool closes? "9pm." We gesture towards the pool. Plenty of people in it. "Yes, 9pm. No more swim." A family walked in and started undressing, clearly getting ready to use the pool. The worker just looked annoyed and kept cleaning, ignoring us. So, the pool technically closes at 9pm but didn't sound like they would kick you out if you tried coming in after. Don't ask and they won't tell you I guess (heh). This hotel is a bit far from the city center, which was fine for us as we didn't mind taking the bus everywhere and buses are cheap (~2€). Customer service doesn't really go out of the way for you but overall okay. The hotel was fine, a beautiful lobby, dated fixtures and even more dated bedrooms but reasonably priced. Just don't eat here. Seriously. read more

Its a HUGE touristy, conferency hotel. Nothing to brag about. Confrerence area is a bit cramped, which is weird compared to the rest of the large spaces in the lobby. Our conference featured a spectacular tapas style lunch, and THAT my friends, was FANTASTIC. The food, wine, beer, alcohol were perfect. Pescadito frito, calamari, croquetas, sweets, quesos, jamon... you name it, they served it - best conference spread EVER! A stone throw from the Betis soccer stadium. Not a hotel for me, but certainly a hotel for business travelers. read more

Absolutely fantastic, beautiful and luxurious. I loved this place when I visited Seville with my parents. The hotel is super modern and the location is great. There's a bus stop less than a block from the hotel, yet if you wanted there always taxis around to get you into downtown. We stayed for three nights, but I would have been willing to stay much longer. I didn't use the spa facilities, but from what I heard other guest saying, they are to die for and worth every €. I would recommend enjoying the hotel for any time that you visit Seville. If and when I return, I will be sure to stay here. The only negative is that the breakfast is quite expensive, and they have a significant conference facility, so sometimes it can be quite crowded. read more

Silken Al-Andalus Palace - Hotels Near Me - Seville, SE

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That check in it was a good hotel. At dinner I guess was allowed to FaceTime and get in an argument who was with whoever he was talking to and no one said anything to him. Then at 4 o'clock in the morning there is a convention downstairs of a bunch of men in white shirts and red sashes I believe to be French, woke me up and I was not able to get back to sleep. The hotel lobby should have quieter than down immediately and they were allowed to go on for 10 or 15 minutes waking my wife and me up not allowing me to go back to sleep. This should have been relayed to guess that they were having such a large convention and paying for parking is ludicrous Update. The manager Carolina came in and was very courteous and kind after speaking with her for only a minute she advised she was aware of the situation. Without hesitation she apologized for the loud party goers and put us in a room that would be far away if it were to happen again we would not be disturbed. Thank you Carolina and Pepe for making things better. read more

Very nice hotel overall. Great swimming pool along with very secure kiddie pool. Average food and dining. Beds can be better :-) Fun place to spend time at. Nice trails for biking, jogging right around the hotel. Convenient commute to anywhere. read more

Silken Al-Andalus Palace - Hotels Near Me - Seville, SE

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Beautiful hotel that needs serious updating. Pros: Beautiful reception and pool area In a quiet part of town Cons: Rooms, upstairs carpets, curtains need to be updated as soon as possible. Must be at least 15 years old if not more. Breakfast is good but really needs non pork options. I suspect they are in the process of renovating the whole hotel. I think so at least. read more

Really nice hotel from a lobby/decor stand point. However, I felt as if they spent more time decorating the dining room than the actual rooms themselves. The rooms were very old fashioned and needed updating. There wasn't enough light in the rooms either. The hotel was also a bit farther from the city than we expected. As for pros, the pool area was very nice and large. The lobby was also updated and had a nice modern feel to it. Overall, it's not a bad hotel for its price. read more

Entrance and lobby are very spacious and nice. Once you get to the floors with the rooms, you will encounter stains on the carpets and not really hygienic rooms. The restaurants all look like cheap cafeterias and even the staff in such a hotel has difficulties speaking English. Definitely not recommended for business travelers. read more

Very nice place. Betis football stadium right next door. Bus stop around the corner. Beautiful lobby and pool area. Well stocked breakfast buffet. Even though not close to downtown, but walking distance to super market and local university. read more