Had an excellent stay here. The service was the standout. Everyone we encountered was so friendly and helpful. They cleaned our room daily and gave turndown service each evening. They also brought us a welcome gift which I thought was so kind. The room was comfortable and spacious. This hotel is also in a great location. Walkable to many restaurants, shopping and local attractions. We will definitely be staying here again in the future! read more

The stay would have been fine if they did the right thing. So we stayed here for 3 nights and we had purchased some pants from Zara just 1 item. We left it in our room and when we got back, the bag was gone. They investigated and said that through the cameras, they cannot prove that their housekeeper took the shopping bag. We had 2 shopping bags, one was trash and the other was the pants. Both were gone. We assumed she got confused and thought that they were both trash. After 2 days, they said they cannot prove that she took it so we are out of that loss. And if we wanted to make a police report we could but that there was no way they can compensate the missing cost. It was only $40 that we were asking for and they couldn't do that. Super disappointing. She kept saying to check our bags, that it may be in there somewhere. Never again staying here. read more

This was a wonderful stay very central in Sevilla. We had arrived per bus from Faro/Portugal, and the hotel was in walking distance - like almost everything in DT Sevilla. The reception was super-nice and stylish, the hotel room - each door covered with an individual historic figure - itself perfect. Breakfast was included, which initially led us by accident to the wonderfully appealing not-included area. The one that was included was architecturally a bit less stylish, but the food items on display were equally mouth-watering. In addition, composite items could be ordered a la carte. read more

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Absolutely lovely hotel! Friendly and attentive staff, excellent service and luxurious amenities. The rooms are well decorated and spacious. The hotel breakfast is full of delicious options- an amazing selection of fresh fruit, pastries, traditional European breakfast cheese and meat trays, and even made to order items too. The bartenders have all been exceptional and have been lovely to our entire party (we are traveling with three generations - grandparents, parents, children aged 12 to 85). The staff have been great! My family wants to plan our next visit and stay here again. It is not the busiest part of Seville, and feels like it is in a reinvestment phase but it is about a ten minute walk to every highlight - the Cathedral, Las Setas, the Triana area and market. We are having a great time here! read more

Amazing place to stay in the heart of Seville. The service upon entering and leaving was top notch. They sent us a beautiful welcome arrangement of fruit and treats for our toddler. The room was stylish and comfortable. We ate breakfast at the restaurant every day it was beautiful and delicious. Everyone was friendly and welcoming, we did not want to leave. Definitely recommend staying here!!! read more

Gran Melia Colón - Hotels Near Me - Seville, SE

I looooooove this hotel. Excellent breakfast. Excellent views. The pool is an infiniti pool. Extremely convenient location close to everything. The hallways have paintings on each door (who needs to go to a museum when the hotel itself has the museum/painting vibes?). Customer service was on point. Wold definitely stay here again! read more

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Great excellent service at this beautiful clean hotel. Great location. One of the best service I have received in a hotel.

At the outset, the level of service at the hotel is excellent and very impressive. I would recommend this hotel to anyone visiting Seville (notwithstanding the hotel's general manager described below), but the safety hazard on the jacuzzi terraces must be conveyed to travelers and was not properly addressed during our stay, and that is the reason for the poor rating. My wife and I were on our honeymoon and extended our stay in Seville since we loved it so much. Our previous hotel did not have a room available for the extra two nights so we booked the Penthouse Suite with jacuzzi terrace at the Gran Melia Colon. Upon arrival we were offered champagne and other refreshments at check-in and given a tour of the hotel by their very attentive staff. After settling in we enjoyed the private jacuzzi for about an hour - as we stepped out of the jacuzzi, my wife stepped on an exposed nail on the wooden floor boards of the terrace. The nail punctured her big toe and she screamed out in pain (photos uploaded). I immediately called the front desk, and the guest relations manager promptly arrived to the room and the hotel doctor arrived shortly thereafter. Upon closer inspection of the terrace, there were no less than 10 nails exposed that could cause serious injury. The guest relations manager had the maintenance staff hammer down the nails as the doctor tended to my wife. I asked about a tetanus injection, as the nails were rather rusted (see photo), but he said it would be unnecessary. The doctor prescribed a topical antibiotic spray and told my wife to stay off of her foot for at least 12 to 24 hours. As many of you know, no city in Spain can be enjoyed without being able to explore it on foot. As my wife rested in bed for the rest of the night the hotel asked us what they could do about the situation - my wife and I told them that they should propose something to us rather than the other way around. Shortly thereafter, the guest relations manager kindly offered one out of two nights free of charge. We were not satisfied with this and requested that both nights be given free of charge. We are not tourists trying to skirt the bill -- remember, this was not as if we had a bad meal, or the room was not tidy - the hotel's negligence and reckless disregard for guest safety injured my wife and we lost 18-hours of our trip to that negligence. Moreover, we were on our HONEYMOON. The next day the guest relations manager said he had spoken with the general manager of the hotel, Margarita Gonzales, and she concluded that one out of two nights was "fair." After being disappointed with the news, I myself went back into the Jacuzzi as my wife rested and I noticed more exposed nails on the terrace that were not cleared by the maintenance staff. I asked both the guest relations manager and Ms. Gonzales to come to the room to see the nails. Ms. Gonzales noted that my wife's wound was "superficial" and that she would be back on her feet within 12-24 hours. Unfortunately, the only thing superficial was the hotel's inspection of the terrace and the level of service and empathy by Margarita Gonzales. After saying she would get in contact with the hotel insurance to see if she could do anything more than one night, Ms. Gonzales called my wife and stated nothing more could be done. Her tone and attitude was not in line with the high level of service we experienced with everyone else at the hotel. We asked if she could at least cover the laundry we gave to the hotel in-lieu of our two-night request - she said she was unable to do so. Unable? Unlikely. Unwilling? Yes. During our stay I contacted the U.S. Consulate in Seville and they suggested filing a police report and reviewing the hotel, we decided against a police report but felt that we must tell others of the safety issue at this hotel. To conclude, any person thinking of staying at this hotel, PLEASE be careful on the terraces as you may find yourself seriously injured by exposed nails. The entire hotel staff was gracious and very kind to us, but Ms. Gonzales seemed to be the outlier. We both feel that she is holding this hotel back from being truly great, other high-level management should seriously reconsider her position at the hotel as this review would not have been written but-for her embarrassingly low level of service. read more

Gran Melia Colón - Jacuzzi terrace nail that my wife stepped on. - Hotels Near Me - Seville, SE

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5 star hotel....where the superstar bullfighters stay. Its magnificent. Service, decor, food (breakfast was one of the best I've had in Europe), rooms, bathrooms, cleanliness....Top notch. Loved staying here. read more

Gran Melia Colón - The doors have paintings of famous Spanish people on them...wow - Hotels Near Me - Seville, SE

This was my first time in Seville, Spain and I am extremely satisfied with the hotel I chose. The staff were all amazing! Our room was clean, the breakfast buffet was great, and the hotel itself is beautiful! It's located near many shops and restaurants, which was my favorite part. I went with my boyfriend and they gave us complimentary champagne and desserts for our anniversary. Overall, my experience was absolutely amazing and I would definitely stay here again! read more

Gran Melia Colón - Gran Meliá Colon Main Entrance - Hotels Near Me - Seville, SE

This hotel is gorgeous and luxurious, especially for such a reasonable price! The room was clean and spacious and the entire staff was simply a pleasure to be around. They do a great job of making you feel welcome and helping you make the most of your stay in Seville. Not to mention, the location of the hotel is great, and it's just a short walk to many parts of the city. The gym is a little small, but hey, a lot of hotels in Spain don't even have a gym, so I can't complain! There is also a spectacular panoramic view from the gym/spa, which is on the roof! I highly recommend this hotel. read more

I would reallyyyy recommend this hotel Excellent service that I have never seen even in Las Vegas and I am US citizen Restaurant service is unbelievable read more

You need to stay here. I love when people take pride in their jobs, and the staff at the Gran Melia Colon do just that. They genuinely want to help you in any way they can. They were quick yp recommend and book a great restaurant for us, and were happy to contact the restaurant again when we wanted to push back our reservation time. Very reasonably priced, the hotel itself has elegant charm to it (think Fairmont San Francisco) and is in a perfect location if you are in town to explore Seville. The gym is a bit small, but is located on the roof level - don't miss a chance to pop up there for the view! read more

This may be the most beautiful, wonderful hotel I have ever been to. Forget the Wynn in Vegas etc: THIS is luxury. And it's one of the "leading hotels of the world" so that makes perfect sense. We only stayed for two nights at the hotel but wished we were there for far longer. The hotel is lavish, the staff is helpful, and the location is great too. We visited for our honeymoon and were gifted cava and strawberries which was a pleasant surprise. Overall, a great stay in Seville. read more

Beautiful hotel with artistic elements. The rooms are quiet and the beds are comfortable. The service is excellent and friendly. The solarium is a nice place to rest when you're tired of walking around Seville. The fitness center is not large, but definitely sufficient and there was never more than one other person when I was there. The spa is a nice touch too. The buffet breakfast includes hot and cold items and is more than adequate. Location is good, about 10 minutes walk from the cathedral but in a quaint area. I actually prefer the location to being located right near the cathedral. Loved the artistic elements such as the tulip and rose chairs in the lobby and the fact that each floor is devoted to a different Spanish artist. The only negative is that the shower gets water on the bathroom floor. Highly recommend this hotel. read more

Great location, quality service and grand presentation. Love the proximity to plaza and less tourist areas but close enough to shopping it would satisfy most. read more

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It is the best, excellent hotel and restaurant I would really recommend this hotel Excellent breakfast service Excellent wifi Excellent customer service and good location read more

The experience was outstanding. The service espectacular. The food super. Please include the breakfast you will have the chance to experience a well balance diet and the best coffee. The fried eggs and the fruits were my favorite. Always a taxi in front of the hotel. My second time and i will return. read more

If you have the opportunity to come to Seville stay here. Especially on a busy weekend I would highly suggest upgrading to the red level. Amazing concierge services, great location to the city. The opposing futbol teams stay here which made the elevator rides to and from breakfast fun! The bull riders also stay here. I must say every staff member was a pleasure to work with. The red level staff particularly at breakfast and in the evenings were very attentive. read more

Great hotel. Modern decor, great breakfast and great location. Service and staff as expected from a 4 star hotel!! Highly recommend.

Decor not my taste but, great hotel. The staff was amazing, they had entertainment in the bar, and the location is central.

One of the best Sevices we got at this hotel. All the staff members were genuinely happy to be at your service. They were very helpful, made great recommendations and went out of their way to help us. Definitely the place to be if you like to enjoy your stay and not have to worry about a thing. read more

Our family of five stayed at the Gran Melia Colon for 4 nights during our visit to Sevilla. It is a truly wonderful hotel. Besides being in a great location, the rooms were very comfortable and well appointed and the amenity spaces excellent including the rooftop heated pool and terrace. But what made this hotel so special was the service which was exceptional across the board, from the doormen, to the front desk staff, to the lounge and restaurant staff and especially the concierge staff who were really fabulous - thanks Rosana and team. We particularly enjoyed the Red Level lounge. The hotel really made our stay in Sevilla special. As an added bonus, one of my sons has celiac disease and the hotel was wonderful at accommodating him with gluten free food at breakfast. Having knowledgeable and helpful staff when traveling with celiac disease is a real treat. We look forward to coming back to the Gran Melia Colon. read more

They did a great job renovating this place into an elegant, artistic, and chic hotel. Amenities have all been updated. Our room is ample sized with a nice street view. The bed is VERY comfortable. The rain shower and frameless shower screen add both character and functionality. We especially enjoyed the roof-top jacuzzi with a panoramic review of the city. Although we were forewarned that the wi-fi signal from our 3rd-floor room would be weak, we never had an problem with the connection. Front desk staff are extremely helpful and friendly. Our 4-day stay there allowed us to explore this charming town on foot due to its close proximity to everything--tapas bars, the cathedral, alcazar, santa cruz, and the bullring. The only minor hiccup is that I wish the gym could be a bit bigger (they only have a treadmill, a stair master, and a bike machine plus SMALL free weights)...but hey, who comes to the scenic Andalusia just to be a gym rat anyway? read more