Was excited to try this location but was turned away for being 10 minutes late, with a 10 minute…read moregrace period..was told by Chantel the proud owner/manager(as she announced) it's actually 8 minutes grace period but corporate has it wrong & they JUST realized. When i mentioned it being my first time & not knowing, they said my spot was already gone. After expressing frustration, no apology was made, no empathy shown. The irony of the tech hanging out & eating shows they just didn't want to work....Try any other location but Kennesaw, they are not in the people business. I'm shocked by the poor customer service. Reaching out to BBB asap

By far the worst wax experience I have ever had. Went in for an eyebrow wax and asked for a simple…read moreclean up. I didn't ask for a shape change, thinning, etc. My waxer, Kayla, proceeded to wax the entire top portion of both my eyebrows. When she showed me the results and I mentioned how thin they were, all she replied was "sorry." On top of this, they deleted my Google review. This was my first and last time at EWC.

These ladies are the best of the best! I stopped driving to my regular spa (that I've gone to for…read moreover 5 years) to become a regular at Lucy's. Debbie is top notch and makes the process so easy and efficient. Can't say enough about Lucy's!

No update truly needed, service is still exceptional and I still drive 30 mins each way…read more I will be visiting Lucy as long as she is in business.

I went here for a Brazilian wax. I had and appointment but had to wait an additional 10 minutes for…read morethe room to be cleaned. The esthetician did a good job and was very friendly and easy to talk to.

Don't know why I gave them another chance, I'm done. They don't know how to answer the phone and…read morewill give you to another person even if you make an appointment with a certain person! What's the point of even making an appointment?????

I've been going here for months now and I absolutely love it! Stella is amazing! She's very…read morethorough that way you always get the best results consistently. She's also very friendly and kind, she makes what could potentially be a painful and awkward experience as pleasant and painless as possible. When you're getting waxed in an area that's especially painful she'll even do a little countdown from 3 to prepare you, and if you take a sharp breath in as the wax comes off it helps ease the pain a bit. Stella actually convinced me to go from waxing to sugaring and it really does make a difference! The results last longer, the skin is smoother and less irritated, and personally it doesn't hurt quite as bad. The initial application of the sugar tugs at the hair a bit but during the removal it's less painful than wax. The ladies here also recommended exfoliating the skin you're getting waxed prior to your appointment, and then consistently 3 times a week, which helps tremendously if your suffer from ingrown hairs. Definitely make an appointment if you wanna try them out because they can get booked up pretty quickly! And if you go, ask them about their loyalty card! After so many services (worth at least $25 each) you get a free wax. Overall I've never had a bad experience here. The ladies working here are very knowledgeable and willing to answer any questions you have to help make the experience as comfortable as possible.

I was a customer here, then they changed staff and ownership. I tried to change an…read morealready-scheduled appointment but wasn't able to, so I instead told them to cancel it, since they kept trying to force a tech on me who I wasn't interested in. They never cancelled my appointment, although I called a day in advance, and they keep sending me messages saying I was marked a no-show. All because they couldn't accommodate me with a new appointment time and tech?? Everyone knows that a Brazilian wax is a very personal thing, and you need to be comfortable with the person servicing you. It's not OK to inundate customers with a barrage of unjustified texts and emails. Please take me off ALL mailing lists. I will never return!

she's really good at waxing very fast much better experience than the other place I used to get…read morewaxed at. I would recommend to anyone who wants to get waxed for the first time :)

Bella did perfect on my eyebrows, upper lip, and brazilian wax! It was my first time getting a…read morebrazilian and she made it as painless as possible. She talked to me throughout to keep me distracted from the pain and Bella also made sure I was comfy. I was so nervous this first time, but i'll definitely be back! Thanks Bella!

I love coming here for my eyebrows , I came across them while getting food from next door and been…read moregoing back since . The quality and customer service is amazing , everything is quick and great. I don't have a specific lady I go to since all of them are amazing but a few times I have went to Asma ! Will definitely recommend this to everyone P.S get the package for the threading , saved me a lot of money

Ruth went above and beyond. She worked quickly to get me ready for a wedding on short notice. Clean…read moreand comfortable experience. Highly recommend

Fantastic experience, all of her services are top notch! Crystal is very kind and knowledgeable and…read morewill make you feel very comfortable. Highly recommend!

AMAZING experience! Crystal was so welcoming and made my first Brazilian comfortable!! I also had…read morethe best facial! She took the time to go over my skin care routine and recommend products. Will definitely be back and bring my husband for Manzilian!

This was my first time walking into this salon. I came in simply asking for a basic nail shape and…read morecolor. There was no fussing, no arguing, and no dispute. The technician flat-out refused, told me no, and then told me to leave/get out! It felt like if they couldn't get more money out of me, they weren't willing to provide the service. I only asked for a simple shape and color.

I just went for the first time and got SNS/dip nails and they are holding up great over a week…read morelater! It was a good experience with friendly workers.

First timer here and Sonam did not disappoint! I visited on a Monday afternoon & Sonam greeted me…read morewith a friendly smile. The space was clean and there was no wait. She did a great job on my eyebrows! It's hard to find someone you can trust with your eyebrow threading so I'm very happy I was able to find Sonam. Perfect location and affordable prices. Great customer service, clean location!

I am so happy there is a threading salon in this area. I had two people ahead of me, which was…read moresurprisingly a 5 minute wait! As you can see in photos (my before) and my after! Super clean, super fast, I love getting my eyebrows threaded because they last longer, and I have extremely sensitive skin. Check out this place! $12 for eyebrow threading, fast service too. For more reviews follow me on social media @eileengisellee

I've been getting my under arms waxed here for a few months and just did my first full body wax…read more Everyone I've seen has been professional and fantastic at their craft of waxing. The price can't be beat for a full body wax!

Had a good experience the first time but this last time was horrible and the person who ripped my…read moreeyelid off was a very rude and unprofessional person. Just look at my eye lid after a week, sorry for the gross pic but hey this is what happened.