you can never get ahold of anyone when calling office, no one answers & when you leave a msg,…read moreapparently it's not important enough for them to return a call so we sent a msg in hopes they get the msg sooner but NOOOO! sent the msg on the 18th of Aug & it's now the 22nd & No reply but they read the msg the same day it was left & now 4 days later & Im still out of my blood pressure pills! this is unacceptable & VERY UNPROFESSIONAL. This isn't the first time but it better be the last time before I report them to the BBB. THINK TWICE ABOUT USING THIS DOCTOR & their office on Schoenherr ! TERRIBLE CARE!!

June 29, 2023 - Thankful Thursday…read more Review #435 - First To Review I am so glad today on Thankful Thursday to write My Review about my family doctor that I have known for 10 years. At the beginning of the year she moved to this practice with new name Alliance Health Macomb. Her family medicine practice is with another physician in Suite 300 inside the Shelby Medical Mall. The staff here with check-in (Peggy) and check-out are very pleasant and efficient at their jobs. The lobby is very large and welcoming with wellness and sick areas to sit while waiting for my appointment. I have seen Dr. Kristen Kavanaugh every September (My Birthday Month) for a wellness check up and also in between if and when I am sick. Back on March 10th I consulted with her on the phone with a video chat about my decline in health while working at my job. She listened with great concern and attentiveness to my symptoms, then gave me some advice till my appointment at the end of March plus an inflammation medication for 4 months. Her Education and Knowledge makes Me very comfortable when she listens and communicates to Me in a timely manner, not rushed with my appointment. We discuss my health issues and treatments or suggestions within strict confidence. She demonstrates Comprehensive Care in a Personal Way! So I was having day and night pain in hands, legs, low back and neck for about two months from February to March while working a housekeeping job. During my 1st appointment on March 24th she examined my swollen hands and legs. She referred Me to visit the Henry Ford Medical Center on Hall Rd to have Ex-rays of back, legs and hands plus bloodwork to determine my diagnosis which was true as she thought. She even followed up with Me after my tests by phone and messaging Me in My Chart online before my follow up appointment on April 17. I am pleased that Dr. Kavanagh along with my other three medical doctors are affiliated with Henry Ford Health plus use this App to connect with patients and myself called "My Chart!" When I receive an email from Henry Ford Health, I can connect in My Chart to receive a message from her, make appointments, view test results, message her back, get refills on prescriptions, and also Henry Ford Billing is connected in it as well. It is an Awesome health feature for Me as a patient. No more phone calls or waiting on hold or please leave a message.... Dr. Kavanagh specializes in Family Medicine and Services Primary Care. Her residence is at Henry Ford Macomb Hospital. She is very understanding, personable with compassionate. She uses her medical professionalism in a helpful way with suggestions and solutions to improve my health whether with urgent or non-urgent visits. I recommend her if you are looking for a family doctor since she is also currently accepting new patients. Office Hours Are Posted along with photos of this Medical Practice. 5 ***** star rating in my opinion and review for this Board Certified Medical Doctor and for caring and helping Me as a patient through Henry Ford Health! My next follow up appointment and bloodwork with her is in late August. Sincerely, Karen N. SpecialK

Wednesday ~ April 6, 2022…read more First may I comment that I am a very satisfied Henry Ford patient since 1992 when I moved in this area. I visit different medical practices and doctors affiliated with Henry Ford such as My Family Physician, OBGYN, Optical, Orthopedic & Dermatology Physicians on a yearly check up basis and when I am ill. My review is for a Family Medicine & Primary Care Practice located at 51221 Schoenherr Rd., Suite 201 in Shelby Township, MI. 48315. My records at this medical practice are from visits in December 2017, 2018, 2019, 2020, 2021 with health check ups or health issues. This Family Medicine provides a wide range of Primary services plus Video Visits, COVID-19 testing, blood work, weight management. I am also a member of "My Chart" with Henry Ford which is wonderful to access on line with Non - Urgent visits, or prescription refills in which I can email my doctor and she will reply back within 24 hours in a text chat message system. My Chart also keeps a record of my visits, test results, doctor reports, billing, and appointments. "My Chart" will also send Me reminders to schedule my yearly Mammogram and Bone Density Tests two months prior from the previous year. My Doctor is Kristen E. Kavanagh, DO who is understanding by using her medical knowledge, showing concern and needed professionalism with great advice and care in her field. This office also has blood testing instead of an outside Lab. If Dr. Kavanagh is unavailable I can also rely on her PA: Angela T. Wilson who shows the same strong professionalism as well. Dr. Anthony L. Cardellio is available as my 3rd choice in this Family Medicine Practice and I have not seen him for my past medical care. This Family Medicine Practice accepts many insurance plans too! Office Hours: Monday, Tuesday & Thursday 7:00 AM to 4:00 PM. Wednesday: 10:00 AM to 7:00 PM Friday: 7:00 AM to 1:00 PM Saturday & Sunday Closed Phone: (586) 323-4450 * If office is closed and an emergency occurs there is a medical staff answering service that will assist and call the Doctor on call. Again, I am very pleased with this Henry Ford Family Medicine group of doctors, nurses, office staff and the comfortable atmosphere by all for my health care: From checking in this office, to the clean exam rooms, unrushed doctor visit to check out. I highly recommend this Family Medicine Practice and location to others in need of health care! Continue To Be Safe & Be Healthy !

I had only one visit to this office and that was more than enough. Due to the lack of understanding…read moreand compassion for their patients, I will not be returning. Also, don't anticipate hearing back from your doctor.

I have been going to Dr Henk at this location for years now. Always very proffessional! He does…read morenot rush you out of the room (sometimes it seems like he doea not rush to see you either when you are in the room). The wait is well worth it. He takes his time with you. Answers ALL questions. I feel very comfortable asking anything I want to Dr Henk! He has a very good bedside manner. His staff is very friendly and aware of your concerns when you visit the office. They do follow-up calls after your visit even if it is good news.

My family has been coming here for 10 years. There are two doctors to choose from and they are…read moreboth great. My husband sees Dr. Koby and my daughter and I see Dr. Calcut. Both are good with children and they both cover the walk-in hours. I started coming here because of the flexibility... I've stayed because if the excellent medical care and bedside manner!

Wonderful and caring doctor. Early and later appointments available. Can't say enough about him and…read morehis staff

Dr. Calton, Taryn, and Erin are great! You know you're getting the best care when you come here.read more

I have been seeing him for 15 years. He is very good at listening and taking great care of…read moreexplaining things. I don't get the bad reviews?? Never had a bad experience with him or his son Chad

I have been seeing Dr. Stencel since he began his practice over 30 years ago and have referred…read morefamily and friends. He also sees my children. I highly recommend Dr. Stencel!!! I have never had a better doctor and would not switch doctors for anything in the world. He is kind, compassionate, and he LISTENS to his patients.

This is truly a one stop shop for health care. There are very few DO's that do adjustments. Dr…read moreSikorski is a big guy and is quite physical with his adjustments, but he gets your back straight. He handles all of my family's medical needs. Plus, health insurance covers his adjustments. He has moved next to the library on 24 mile road

If I could give this office ZERO STARS I would. I have never encountered a more disgusting, vile…read moreand disrespectful office staff as I have at Farmbrooke Family Practice. The front desk receptionist Alina refused to tell my husband where his prescription was sent. After being hung up on, and completely refused to answer the office telephone, we were forced to make continuous phone calls to try to get a hold of this doctor. Moreover, after 5-6 attempts of trying to retrieve this information, the doctor himself had to call us to sort out this mess. Dr Sikorski, do yourself a favor and terminate this employee as fast as possible, before she runs your medical practice to the ground.

May 16, 2023 Review…read more#428 This Macomb Medical Mall Of Shelby Township is located at 50505 Schoenherr Rd. It offers many medical and health practices and procedures in one building. I am a patient with three medical doctors here over the past 5 years and started physical therapy with Team Rehabilitation on Monday, May 15 for a total of four weeks referred by knee specialist, Dr. Bookout. This Comprehensive Health Care Medical Mall offers 28 speciality practices ranging from: Family Practices Oncology, Dental, Pediatrics, Podiatry, Neurology, Pulmonary, Orthopedics, Skin -Dermatology, Hair Restoration, Allergy & Asthma, Cardiology, Foot & Ankle, Plus Team Rehabilitation, All Under One Roof! The staff and doctors of SMMM are extremely committed to providing comprehensive health care in a welcoming and relaxing office setting. I am a patient in a family practice of Dr. Kristen Kavanaugh, Orthopedic for my knees with Dr. Bookout, Feet with Dr. Anthony Giordano and Skin & Dermatology with Dr. Andrea Rosik. I am very pleased and satisfied with these four Medical Doctors. Also located in this Medical Mall with photos attached in my review are: Pointe Dental Group, Diagnostic Labs, Pharma Script, Optomtery Services all located on the 1st floor in the main atrium. There are two elevators for practices on the 2nd and 3rd floors. The facility is extremely accessible with plenty of parking with front and back entrances that are Wheelchair accessible and ramp sidewalks to help assist the handicap. The Lower level is currently being used as Conference and for Building Management. Inside this Medical Mall is the beautiful marble floors and during the holidays in fall and winter are decorated with sparkle and colors. Shelby Macomb Medical Mall can be the one stop for the health of yourself, family, friends and neighbors too. All practices, staff and even security guards give Me added comfort and convenience to be a patient here within 4 miles of my home, so no need to travel far for check ups or illnesses and appointments. I am so pleased to receive my health care with the Henry Ford Medical doctors right here in one comprehensive care building called Shelby Macomb Medical Mall.

OBGYN sucks. They were going to make me wait 2.5 + hours…read moreafter my appointment time. Terrible customer service. They say they are "patient cared centered" didn't even bother to let me know they were running behind. HORRIBLE DO NOT GO HERE.

I would STRONGLY suggest using literally any other dr office than this one and any other medical…read moresupply company than hart medical. I've been going back and forth between the office folks, and the medical team for six weeks trying to get equipment. Front desk is beyond rude, next to useless with translating issues to the dr's above them, and slam you on hold when you request a manager bc of said incompidence

Office is clean and the employees are pleasant, but the answering system is awkward(too many…read moreprompts) and you're not really sure they're following through on what's required to support your visit. They're not as precise as many other offices with appointment scheduling and patient follow-up. Dr Mardelli is empathetic and takes an interest in the patient. Angie, an office administrator, follows up as required with patient scheduling requirements.