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Sikes RV Repair

3.0 (2 reviews)
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RV repair

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2 years ago

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ZAZ RV & Marine

ZAZ RV & Marine

(7 reviews)

This business is awful. Took my boat in for basic normal maintain. Got it back, it got hot. Over…read more$4,000 dollars later I have to new manifolds and other stuff that I don't even know if works. Don't trust it, because when I went to pick it up no one talked to me. The kid that took my credit card did not say a thing. Everyone else was hiding from me, I guess. When I got it home I see the engine cover does not even fit any more over the engine. Hope everyone sees this and takes my warning, do not take your boat to them. After I wrote this I called Doug, and he ask if he could come out and talk to me about my boat. He pushed the cover down, and I still don't like it, but I will give him a little for coming all the way out here. He guarantees his work, I have not had time to test that yet. So more to come.

My trailer had a water in the underbelly. 1st trip to ZAZ they said it was fixed. $800! Took it…read moreout and it still leaked . Back in for 2nd time. After a few days they said it was fixed. Took it out and it still leaked. I went and asked for a compromise. Just give me 1/2 of my $800 back and I'll go get it fixed. I didn't even ask for all my $800 back. Doug wouldn't agree. He wanted me to bring it out 3rd time. NO WAY was I going to waste my time & effort to get my trailer out there again. I had a mobil tech out and he had it fixed in less than 2 hours. He showed me the work ZAZ had done. The epoxy peeled off like a potato chip. He said it should never have been used on my pipe. Zero confidence in ZAZ. $800 down the drain !!

Camping World - Lubbock

Camping World - Lubbock

(54 reviews)

UPDATE: I waited over a year before re-visiting and updating this review. As of today, I would…read moreabsolutely NEVER suggest that anyone use this repair shop. EVER. When my husband and I went out of our way to drive through Lubbock in an attempt to get our RV either fixed or totaled after a year of waiting on an estimate. I naturally sent my husband to go talk to the service manager, Kyle Bovee, so that I would not be arrested for my reaction. Kyle Bovee was extremely friendly to my husband and stated that he was "more than willing" to help us resolve this issue and he was "willing to do whatever it took". We spent 2 days working with our insurance agent, Kyle Bovee and emptying our RV. THE MOMENT WE LEFT TOWN, Kyle Bovee stopped replying, stopped helping and refused to get our insurance company what they needed. In the long run, all he had to do was state that they were unable and ill equipped to perform the work required....he could have worked with a manufacturer to get estimates from them or literally any repair shop that has any large rig capabilities. However, he chose to ignore us and cause over a year of stress and anger. In the end, we ended up having to go through our insurance company just to have them FORCE camping world to work with the manufacturer to get estimates...just to get it totaled. IN ADDITION, they had already accepted the insurance money and were just sitting on it....no communication, no plan to repair...just took the money and let everything sit there. To top it off, they also "misplaced" our motorhome and couldn't find it for over a day. The entire operation is a joke. In total, once we actually got the process moving by having the insurance company force their hands, it took all of 2 weeks to get the RV totaled....after OVER A YEAR. Kyle Bovee didn't even assist with this process and stopped returning the insurance company's call as well. Luckily, someone working under Kyle Bovee was willing to help and actually do what was right. Like I said, I waited over a year to pass before I updated this review to ensure that I still felt the same way...and it still makes me angry. I genuinely hope that Kyle Bovee has been fired and has found his proper home working in fast food or something along those lines. INITIAL REVIEW: I would leave no stars if that was an option. We delivered our motorhome to them just shy of 1 year ago to be repaired...STILL HAVE NOT RECEIVED AN ESTIMATE. I have been told over and over that I'll have it in a few days and still nothing. The original service manager left or was fired somewhere in this process and they completely dropped the ball on our unit....to the point where they literally couldn't find it for a few days. They did find it, but only after I got my insurance agent involved who has been trying to work with them directly on my behalf. After this, they tried to tell us that they did not have any insurance or damage information so they needed to start over and get us an "accurate quote". Which I STILL HAVE NOT RECEIVED. They are now ghosting both of my and my insurance agent's calls, emails, etc. Even requests to speak with management are going unanswered. I can't wait to be passing through there in a few weeks and surprise them in person. I hope they're ready.

1st red flag, they won't show u a rv until u give them a copy of your license…read more. Salesman was not very knowledgeable on rvs, but he was young and we are seasoned campers. They want to charge $2200 to clean the rv and demonstrate everything. BS!! should be done for free

Sikes RV Repair - rvrepair - Updated May 2026

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