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Summerville, SC

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Graphic design

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The UPS Store

The UPS Store

(28 reviews)

The UPS store located on Old Trolley is staffed by a wonderful and fast group of employees, focused…read moreon the customer and their needs. Moreover, it's extremely easy to get in and out of in terms of the store and when parking with main street access. Sometimes parking can be a chore but that's an oddity during peak hours like lunch. As far as offerings, s they have a lot of products and services to fulfill your needs as well as emergency items like birthday cards or box tape. They have shipping boxes however I would suggest unless that's a one off, purchasing those types of items at other places to save in costs. Also, they cater to the online shipping community such as Amazon, Etsy or Ebay for example, giving you a separate line from others. Another fun aspect they utilize is bulk printing. An interesting note is that I have my own cookbook which is over 175 pages and I can email them the file (PDF) and they'll print (either one side or front & back) in either color or black and white along with other options like lamination and how to bind it. Forewarning though for my cookbook it averages about $40 per book which is a bit steep imo. I do utilize the UPS store over the post office as it's a huge time saver with a small but easily digestible price increase. When I lived in Texas, I did this exclusively however there's something wrong at this store which I'm going to follow up on. I had a letter sized envelope, the one with the metal tab on it, which I taped over to not be damaged in the machine. In Texas it cost roughly $5 with insurance. However, this store said it would be $42... for a legal sized paper envelope! I ended up going to the post office and it cost, with insurance $6. I'm of the belief that while I was extremely clear and what I needed was obvious the lady had no idea what she was doing. Overall, UPS is a good way to ship things quickly and without headache. However, some of their services might be a little bit of a markup and I think they made a mistake with me once as I stated. That said I've been to this store 5 times or so and had a small mix-up once which I declined to use their service. I'm confident in the future I'll have no such issues. Therefore, I highly suggest stopping by for any of your shipping needs as it's always a fast and friendly experience.

Store returns use to go fairly quickly when the store workers did it. Then they introduced self…read moreservice, "time saving kiosks". IMO the kiosks do not save time - especially when there are older people using them or ppl with multiple returns. The store workers DO NOT offer to help patrons with Amazon codes or any other codes. They always send them to the kiosks EVEN WHEN THERE'S A LONG LINE & they're just sitting around doing absolutely nothing, sitting on counters talking to each other. At least other UPS stores like the one in west Ashley will assist customers.

Signs ASAP - graphicdesign - Updated October 2026

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