Bait and switch, RUDE, and no communication from the owner to address their error…read moreI dropped off two bags of wash and fold laundry; specifically sheets, towels, a blanket and comforters, after being drawn to the business because they offered a 20% off coupon on comforter laundering. When I received my laundry back, half of it was laundered and half of it was dry cleaned. To be more specific, one pillowcase, one sheet and one comforter was dry cleaned. The other pillowcase, the other sheet, and the other comforters were laundered. When I inquired about the $284 charge, which should have been $42, the lady at the desk, was very rude and hung up on me. When I called back, she accused me of hanging up on her. I asked to speak to the owner. She said the owner would not talk to us because she was busy and on the phone, but had offered a $35 credit towards future cleaning. "No thank you," I said, "I'd like to speak with the owner." She then proceeded to yell at me again. When I attempted to ask to speak to the owner again, she belligerently told me to stop interrupting and that she would hang up on me again if I continued. I have left several messages and have not received a phone call back from the owner. I would not recommend this place, my experience was horrible and I paid additional $238 for one dry cleaned pillowcase (it's mate was laundered as I ordered), one dry cleaned sheet (whose mate was laundered as ordered), and a dry cleaned comforter, which I did not order. To make matters worse my wife is allergic to perc (the dry cleaning ingredient) so we now have to take them elsewhere to be laundered so we can use them. I am not a person who leaves bad reviews. However, I have used wash and fold and dry cleaning services for over 30 years. (Not my first rodeo.) The level of overcharge compounded by rudeness is why I am writing this review. Stay away.

AWESOME alterations!! I live across the lake and made the trip to Cornelius because Penisula Club…read moreCleaners was highly recommended. My mother-of-the-bride dress was too tight (even though I am 5'5" and weigh 118 pounds). Vinka worked a small miracle in finding enough material on both sides to let it out two inches. She also removed a stay and now I can breathe easier - and the dress feels and looks beautiful! Vinka is a talented seamstress. If you need someone who is top in her field, seek out Vinka! Everyone was polite, professional, and enjoyable to work with.

Finally found a shoe repair store that do quality work!!! They also polished my Lizard Cowboy Boots…read moreand made them look brand

Great service and quality work! Asked for quick service and was able to get them the same day. My…read moreboots look like new.

Great, and timely job on my curtains. Terrific job, pressed perfectly on my shirts. Polite,…read morecheerful, and very helpful.

This family owned operation is great. They take care of the customers and offer great turn around…read more Alterations are sent off I believe but come back pretty quickly and done right. I would put them on the pricier side of things as my Tampa dry cleaner threw in discounts here and there. Uniforms are always cleaned and pressed nicely and one time. That's all that really matters. Great job Signature.

On time and a reasonable price. Very friendly staff. Parking at this shopping center is always an…read moreissue. Easy to drop off or pick up and grab a bite at lunch nearby. It's convenient from my office. More expensive than some dry cleaners in Mooresville but this spot saves me about 40 minutes driving time.

Terrible 1st time experienc. They ruined my $300 garment COMPLETELY. Beads are off, stains are…read morestill on there. I chose this location because it was referred. they had no solution to ensure I was a happy customer or returning customer. I do not recommend this place if you want QUALITY service and your money's worth.

Really good services. Reliable, easy to use and inexpensive. They picked up my bag in the morning…read moreand dropped it off in the evening. Everything smells very good, color sorted and folded. Will be subscribing for better rates and a free bag.

The very kind lady replaced a zipper immediately for me so my daughter could wear a dress for a…read morefuneral. So very kind of her and she did an amazing job!

They significantly shrank my shirt, and when my husband brought it back to them they pointed out…read moretheir sign that says they're not responsible for shrinkage. I've never even heard of something shrinking when dry cleaned and the fact that they have a sign up tells me this happens often there. We will not be going back there.

My jumper was returned to me damaged- strap ripped off. This has never happened with any other…read morecleaning service (and I send this jumper to the cleaners often), but still, I understand that sometimes things happen. When I emailed them about it, though, they did not reply at all. I even sent a follow-up email, in case the first email was just missed. No reply. That to me is where the very poor customer service came into play. Not only did they damage my clothing, but they don't want to acknowledge it, take responsibility, or even respond to my email!! Why would I EVER use them again?

Quick and easy with drive thru pick up and drop off. Done in a day and pricing was typical. Did a…read moregreat job on my husband's suit.

I've only recently started going to this dry cleaner, on my 4th visit today 9/18 /23 at 5:55pm, not…read more5 minutes after leaving the store, I had several fraudulent charges on my credit card. I only use one card and get alerts on all my charges, so I know for sure it was Eastfield cleaners. The Apple corporate security called me that a $800 purchase was suspicious, then I got more charges for Papa Johns and others. It's too bad they have shady staff there, because they do a good job on dry cleaning and alterations. Keep an eye on your credit card if you decide to drop off your cleaning here! UPDATE: The owner Mr. Gerald Wright contacted me immediately and will be investigating this incident through his security camera footage and disciplining/terminating the employee. He's also purchasing a wireless payment terminal so customers using drive-thru don't have to hand over their credit cards. I'm very impressed with the owner's concern and immediate attention to this matter and will continue to use Eastfield cleaners.

From the owner: We have been providing excellent laundry and dry cleaning services for over 10 years! We treat you…read morelike family, and take care of your garments as though they were our own!

Great cleaners! Professionally cleaned dress shirts, reasonable price, good customer service!…read more We'll deserved 5-star business! Thank you!

I feel very taken advantage of. When I dropped off my clothes, the attendant quoted me $5.60 each…read morefor two sweaters and pair of overalls, and $11 for each dress. I opted not to get my dresses cleaned as I was trying to keep it budget friendly. There is no way to confirm prices as they aren't listed. When I returned to pick up the items, the same woman said that the overalls were actually $11 and charged me. Since she already cleaned them, there was nothing I could do. But she had looked me in the eye three days before and told me a different price. Essentially, she lied. She examined the pieces beforehand, quoted me a price, and then didn't honor her quote. When I protested, she said other customers she charged $12, but for me, she charged $11, which doesn't make sense bc I saw her one time and I know I'm special and all, but it's not like we hit it off and she wanted to give me a discount. It wasn't that vibe. As for the quality, I have only worn one of the sweaters since and it doesn't seem very clean. It is pressed but it still has a lot of pet hair on it which is why I took it in. Overall, I am very disappointed with my first dry-cleaning experience in NC. Hopefully, I will find a more trustworthy business.