Communication was good. However I'm a little disappointed in the final product. It was suppose to…read morebe a 6' tall cut out and it was more like 5'

FastSigns did a terrible job with my project and I let them know the day I received it…read more They would not fix it for free, but instead charged me full price for the fix because everything is sold "as is." This place is a ripoff and a joke to work with. With a staff of only 1 person, you can see why the craftsmanship is sub-par.

The most helpful and friendly people working here. Good hours of service. Reliable deliveriesread more

The team at this location has been extremely professional and proficient helping me update, change,…read moreand print labels for the products I sell to my medical customers all around the globe. Thanks to Fred Smith for building a world-class company that is helping me scale mine. God Bless! Rick G. www.fedex.com/welisten

Great job putting up my sign letters. Communication was good. Installer was great! From start to…read morefinish it was a good experience. The estimate was about $350 less then another sign company. We highly recommend them!

I don't really write a lot of reviews but the service and product that we received from Heron was…read moreoff the charts. We opened our brand new office a few months ago and have been working with Heron from initial design, to permitting, to the final install. Anyone who has had to apply for building permits here in Chicago knows what a pain that can be but CN completely handled everything on their side. The installer team was very kind and accommodating, frequently checking in with me to ensure everything was going to plan. Our signs are wonderful and we couldn't be happier. On top of all of that, CN is fixing a vinyl wrap that I personally made a mistake creating. Five stars.

Absolutely blown away by this company! Exceeded my expectations. Had 3 signs installed at 2…read moreseparate locations and also had one sign relocated. I highly recommend Mike and Tim for the install They are an incredible dream team! Marcin the project manager is SO amazing as well. Very patient and goes the extra mile! I have never been happier and will continue using this company for as long as I'm alive! thank you comet neon!!!

I went to Sir Speedy in VP for a last minute print job for some wedding church programs. I told…read morethem what I wanted - they had classy linen paper and printed it the next day. They were gorgeous - looked very high end and the service was wonderful. Will recommend to all I know for big or small print jobs!! Thanks Sir speedy!

Had a rush job!! Bought a new laptop and needed a laptop skin before my event the same night! Sent…read morethem my image, and laptop specs and they knocked it out in a less than 1 hour. Great customer service! Even helped me apply the decal in the store! Would go back again!!! Great experience!

I started, what I would consider, a fairly easy vehicle wrap/lettering project with them on 12/19…read moreand as of 1/10, I ended the process, with nothing other than a quote to show for my efforts. Design issues: I visited once, had 2 phone calls and at least 3 emails with their designer Eric. 98% of his first proof, had nothing to do with what he was to be designing for me. There were specific areas of the vehicle to be wrapped or lettered, which were incorrect. Incorrect info, fonts, design etc. I was promised a revised proof on 12/31. I emailed on 1/6 asking about it, I was told "I am almost wrapped up, lets chat for a few minutes this afternoon, and then I will have a proof tomorrow morning, if not today." Today and tomorrow came and went. I emailed after the end of business 1/8 to find out why I was not even contacted after he failed to supply me anything on the morning of the 7th. He apologized for not contacting me on the 8th ...something about the day getting away from him, to which I replied, he should be contacting me on the 7th, the day he promised me a proof. Still no proof on the 9th or 10th for some reason ... Payment issues?: So the "accounting department" called me on 12/18 looking for money, before I even had a quote. I thought that was really odd, since I was still in the decision making process as to whether I would even hire these guys. We talked for 15 minutes, as I was trying to understand why I was being asked for money, to which she replied a couple times "I am just the person that takes the money". We agreed finally, that a quote should be given, although I did give my payment info over the phone. After I accepted their quote, I was called by Leanne, for my payment info again. I thought that was odd, as I just gave it to accounting a day earlier. Oddly, I also was cc'd on an email, between Leanne and Eric, her telling him to make sure I paid before doing work or doing more work, to which I replied, I did not put a limit on what I paid, that they have my payment info to charge as needed to just get the job done. Well, I was contacted another 4 times regarding further design work payment. At some point I was told by Eric, of an "open tab", which at no point, did anyone else give me that option. I was apparently tasked with paying $120 per hour, and needed some sort of magical approval after each hour? I was never explained why I was contacted 7 times for payment, which I gave twice at the onset. *See update* If you need more excuses and hassle in your life, these are the guys for you! UPDATE 1/27 After I informed Leanne that I no longer wanted them to produce my vehicle graphics, I assumed I would be getting my deposit refunded, especially since their performance issues led to this. She informed me that I did pay for design work and no refund would be issued. Well, per my review above, the proof I got was almost entirely unusable ...I gave her a couple days to reconsider. Once I still saw no refund, I called again to make sure she knew of the bungling by the design department. At this point, I am feeling like they are stealing from me. She continued to defend her position, also stating that there was more design work completed. (attached) I had 2 designs we were trying to get mocked up, and below was one of them. What do you think? Initially, I compromised and told here I would forward their work to another company, and if they could use any of it, I would not not ask for a refund. The other design was just as basic, so I simply see little work done and no value in what design work was completed in the 1 hour and 45 minutes they are claiming. IMO they should just include design work in the final product. If I am to be paying by the hour, then I should be making sure they are working on the right thing? After Leanne saw I had left a review, she threatened me twice, through email and another bribe/threat email telling me she would refund my money if I removed my review. At no point was there an apology, or any effort on her end to even try to understand my point of view, which is simply a customer needing a service. I am not here to understand her business or why she runs it the way she does. BTW, I was finally told days later that they do not keep payment info. So the 4 emails asking me for payment, that I was replying with "you have my cc info" (which I actually initially emailed to her) were ignored? Their follow up emails never said they didn't have my payment info, so that they could continue work ...so apparently, I am to blame for not knowing.

Leanne and the team were great to work with. I got prices from 3 other vendors and she beat them…read moreall on her first bid for the job. I have used them for a-frame signs, banners, awning replacement and our electrical sign on the building front. She also did some lettering to do a custom job behind our host stand in the restaurant.

I have worked with Fastsigns for work and personal reasons. I have been more than satisfied with…read moretheir designers, their professionalism, and the quality of their products. For work, they designed shirts for a club I sponsor. The design was beautiful. Despite all the color, Fastsigns was able to keep the cost down. For personal, I had Fastsigns create fan programs for my wedding. Alison sent me a few templates to peruse before I submitted my information. Alison helped me pick out a retro inspired font, which reflected the sentiments of my wedding. The programs came out perfectly (see picture). Fastsigns is easy to work with, and I will continue to work with them in the future.

A very efficient, considerate and responsible store. The demo I gave them with the mid spelling of…read moremy company name, they found it and double check with me. Really appreciated their carefulness and responsibility, saving loss to our company. Very good experience with them

Every aspect of their service and the quality of their work make them my "go to" awning company.read more

I bought 2 awnings from Universal Awnings and both times I was blown away with the quality and the…read moreprofessionalism. The owner Havier will make sure you get what you want. He's very busy because he's good at what he does but if you give time you will not be disappointed.

I like to write reviews about excellent customer service because I run across so many companies…read morethat are the opposite of being kind and service oriented I reached out to Accurate Repro when I found myself appalled at the pricing of a local Oak Park printer whose prices doubled since I used them one month pre-COVID. As a small business owner, affordability and quality are important to me. The prices at Accurate Repro dare very reasonable and they go that extra mile to be informative and helpful. I like it when it feels almost like they care more about the end product of your job than you do!! LOL I worked with Scott Ladendorf. I highly recommend.

Super friendly, super fast, high quality, great customer service, super competitive prices and…read morefinally great product! What more can you ask for? They seriously go that extra mile to be helpful to their customers. I worked with Scott Ladendorf. I highly recommend.