I have had many eye problems and have been seen by a number of specialists in this group. I have…read morefound them to be knowledgeable, caring and compassionate. Also the office staff goes out of their way to accommodate your needs. Kudos to Dr. Basilice, Dr. Connor and Dr. Llin

Almost a 2 HOUR wait and no call before hand to let me know they were running behind. Didn't feel…read morelike my time was valued at all. Seems like they over scheduled. Waste of time, go to a different doctor.

My husband and me, we had a magnificent experience: Dr John Romanelly is a professional with a…read moreextraordinary experience, distinguished by his great knowledge, fine treatment and certainly dedicates his unlimited time to the patients; hi is very requested but the appointments are kept without much waiting time. His staff is courteous and qualified. His offices are impeccable and clean, and also if there was anything else to add, it would be positive..!! It was our first visit and we hope to keep him as our specialist. Thanks for the fortune of of visiting this professional and his environment.

The most careless and heartless health provider I have EVER contacted. You should never go to this…read moredoctor due to their HEARTLESS policy of not seeing anyone without the ability to fully confirm their insurance. I was willing to pay UP FRONT IN CASH, they still would not see me. I have an urgent eye health issue. As a new employee who started with my company in the last few weeks, I am fully covered and can be seen by ANY provider-- and have confirmed such with my HR department several times today. My insurance WILL PAY. However due to the holidays and employee availability, my coverage is not yet confirmed with my insurance provider BCBS. This is purely an administrative timing issue related to my recent start date-- and I would be fully covered in the event I was seen by any provider. However--- due to the self serving policy of Morris & Romanelli, they refuse to see me unless they can confirm I am covered WITH the insurance provider. It is 4 days before christmas, I have called over 36 different eye doctors, no one has appointments. I can see why Morris & Romanelli has an opening--- because they are heartless and their customers know it. DO NOT GO TO THIS DOCTOR, EVER!!! I am sure their greed and uncaring nature towards their neighbors (I live literally down the road) reflects in the care they give to their patients. I will be leaving this review in as many places as I can find to warn others about this practice. "We cant bend the rules for anyone, sir". "That would be fraudlent". Why is it fraud to see someone who HAS COVERAGE? Why is it fraud to see someone who is willing to pay cash???? I would have been happy to submit a claim afterwards to be reimbursed. But no, the office manager is heartless and this company should be investigated. I am following up this review with a complaint to the NYS Medical board-- as their payment policy has directly affected my health. YOU HAVE BEEN WARNED

Dr. Richter is a sweet, gentle and pleasant man. If you need an ophthamologist, he's a…read morehard-working, good choice. And everyone in his office is friendly and welcoming. But if you value your time, know in advance that you won't be seen on time and it won't be a quick visit. I just returned from a 10:20AM appointment for my annual check-up, and I didn't walk out until 11:45AM. I spent about five minutes with the doctor, and the rest of the time was spent waiting to see him. And this was not an aberration. Every visit over the past 15 or so years is the same, frustrating story. I hope I never meet his office manager, because he or she would get a piece of my mind. It's not brain surgery. The answer is simple ... either spread out the appointments or schedule fewer patients.

The most passive aggressive office I have ever been in. Oriel was condescending and rude to his…read morecoworkers and to my son. It was incredibly uncomfortable, I have never witnessed such disrespectful behavior towards a colleague in front of customers! Randy was helpful to us and took his time to make sure he did things correctly, it was awkward, uncomfortable and inappropriate to witness his colleague treating him the way Oriel did. I have never had a stellar experience at Visionworks but this by far was the worst.

The manager would have to actually care and help customers rather than ignore them while he's on…read morethe computer and they wander the store

I had to go in for an eye exam. Normally, because of my age and various other issues, an eye exam…read moreis long, tedious and very uncomfortable. Not this time. The office staff took me in right away. They examined my old glasses and took all my information. When I did see Dr Irina, she took the time to explain everything to me in detail. She was patient with me - I never once felt rushed or like I was an inconvenience. Overall, I had a great experience. I would highly recommend this office!!

Dr. Schawaroch is special and is the type of doctor you hope to get with any medical visit. She is…read moreextremely intelligent, thorough, caring and speaks to you like you are apart of her family. I was a new patient who never had vision problems and had only been to the eye doctor once, 14 years ago. I am so thankful that I started my vision care with Dr. Schawaroch.

I had an excellent experience. Friendly staff and Dr. Silverman did a thorough exam . He was…read morepatient and kind. They were very helpful from ordering my contacts, glasses and filling out my DMV paperwork. I would highly recommend.

Worst doctor ever! The secretary is rude. The place is dirty and not updated. The doctor complains…read moreabout everything and tries to sell you something that your insurance doesn't cover so he can make extra money.

I cannot say enough good things!! I was hesitant to go here from a bad experience at the centereach…read morelocation well I'm very happy I gave it a shot the doctor was AMAZING easy to talk to and he listened! The staff was also so friendly and helpful with looking at frames helping to try the contacts etc!! I highly recommend going here I will certainly be back!!

This is my first experience with Americas Best Eyeglasses--trying to contact a viable store to…read morespeak to a "HUMAN BEING" is quite upsetting for me. I am a 78 year old woman and I ,wish to SPEAK to a person before committing myself to an appointment at the location that I have been trying to call but the phone number keeps getting deferred to another listing of sorts-- which I will not comply with-- why is it Not possible to get in touch with an associate at that location-- another question is can a person just walk in for an eye exam or is it the ONLY way to have an appointment is to register on line-- in my opinion-- just not a great way to have or do customer service for the elderly-- if I happen to get a response from this review--that would be great-- but if not --then just like all big "concerns" it falls on deaf ears-- or should I say text messages-- and the only reason why it's just a one star rating is because-- I am not able to speak to a Human Being and I honestly haven't been seen at any of the Americas Best Eyeglass locations-- have a nice day--