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    Sierra Valley Cleaning Services

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    Services - Sierra Valley Cleaning Services

    Commercial deep cleaning

    Commercial move-in or move-out cleaning

    Commercial standard cleaning

    6 More Services

    Deep cleaning

    Maid services

    Move-in or move-out cleaning

    Regular home cleaning

    Janitorial services

    Post-construction cleaning

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    Clean Shine & Bright - Sparkling kitchen

    Clean Shine & Bright

    (28 reviews)

    I was looking for a new cleaner for my home and came across Karen and her company. She seemed…read morepromising as she was responsive and her estimates were reasonable during our first interaction. However after the first deep clean, her employees damaged all four of my bathroom sinks from scrubbing hard water stains with a pumice stone. This was the method she had recommended after recognizing my sinks were made of a delicate material. I brought it up to Karen and she agreed the company should be financially responsible for replacement as it was their fault. I ordered the parts and let Karen know of the cost, and surprising have not received any responses back. I understand mistakes happen, and was never rude or even expressed any type of irritation. I even paid Karen exactly what she quoted me for the cleaning immediately after the job was completed. I like to give people the benefit of a doubt, but unfortunately in this case I got the short end of the stick. I really had no official complaints aside from the damage. This is even considering they were at least 20-30min late to both visits to my home (estimate+first cleaning), it took two people five hours to clean my 3bed/2bath home that was already getting professionally cleaned every 1-2 weeks, and most of my living room furniture was out of place after they were done. I was even willing to continue to work with them depending on how they handled this situation, but obviously Karen and her company do not care about their promises, their word, or their responsibilities when caring for someone's home. ***Response to Karen*** Actually Karen, I texted you Friday morning about the cost. Remember all texts are time stamped and no need to lie about anything to make yourself look better publicly. If you took responsibility or cared at all you would have replied back. All the drain tops had was hard water stains like I mentioned but if you want to be petty and make excuses than that is more of a reflection of yourself and your company.

    Great service. We had a very pleasant experience with the house cleaning. Karen, the owner, always…read moreresponded to our requests, and we are very satisfied with the final results. When some spots were missed, Karen completed immediately. No complaints at all. Will hire her again and will recommend to others.

    Sierra Valley Cleaning Services - homecleaning - Updated May 2026

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