My 2024 F250 Turbo Diesel had to have a complete change out of the fuel system because of…read morecontamination from gas. For some reason it took four days to complete. After spending over $11,000.oo +, they barely provided enough fuel to make it to a refill station. Finally, the tech did not secure the hose connection to the overflow reservoir for the coolant system causing an emergency on the road.

My wife had her oil changed yesterday. She asked also to check head light beam adjustment. They…read moreforgot to do. So, they pulled it back in shop and the mechanic told her there was no adjustment on her 2017 Ford Explorer. She said my husband said there is a hole that you can use a Philips head screw driver to adjust. He again told her there is no screw adjustment........When she got home, I raised the hood and showed my wife where it was and adjusted it for her. I have 2 vehicles I USED to take to Buckeye Ford ( Sidney ) to have serviced......Not anymore after that ignorant answer to her, or was it because she is a woman....HMMMMM

not the same place it used to be. deceptive business practices: tires were quoted at $800 no prior…read moreauthorization $60 for balancing. no prior authorization $50 for lug nuts. no prior authorization $38.00 for credit card fee. if you don't ask they don't tell.

Went in to get new tires and was trying to talk to Roy, who was the one working on my car. Was…read moreshowing disrespect to me while I was trying to talk to him about getting an alinement as well but was showing more attention to another female in the shop instead of the person whose car was being worked on. To me that set my personal feeling to rate my experience low.

I had a great experience. Jake, my sales person, was friendly and helpful. He wasn't overbearing…read morelike most car salesmen. The staff in the office was also very friendly and helpful. I emailed their office about a truck I liked. From the time I emailed and closed the deal was about 2 days. The process was fast and simple. I would recommend Jake to anyone who is looking to buy a QUALITY used car who might have some credit problems. Thank you for a great experience!!

Pros: Nick the sales Rep was actually really good about breaking down the contract so it was easy…read moreto understand. He answered all the questions you could ask. Cons: Drove my car off the lot and made it to 66 by the water treatment center and had to take it back. The auto locks started unlocking and locking themselves, the lights off and on, rpms jumping like crazy, auto lock system on and off it was a nightmare. They had the mechanic look at it and nothing. They sent it to the Chevy dealership and nothing. Nothing was found. The issue was still there. So, I took my car to my personal mechanic and had to have the starter block system they put in rewired because there technician didn't wire it in correctly. Also had to have the auto lock system rewired because there "mechanic" ended up putting the starter block system in wrong and fried the auto lock system. No chance of reimbursement since it wasn't "there guy." In all honesty there guy's not touching my car again if I can help it. Ok so that was just the first month of having it. Alright the "manager" Nikki is one of the rudest people I have ever met in my life. She was aggressive and argumentative. She wouldn't listen and she would cut me off and start yelling. This was my first car. My first car dealership and honestly I'd rather walk than deal with them ever again. Oh and don't bother calling around or after 2:30 on Saturday to make your payment they shut the system down and won't take any payments. If you ask them why not they say we don't get paid for over time.. there card system takes 3 minutes to shut down..

Well, what can I say. Needed a new brake line put in. Called 3 shops in town to get quotes over…read morethe phone - one stated they like to see it prior to giving a quote. I explained the car has to be towed where ever it is going because the line gave out - meaning I will not have any brakes. That tells you something. HOWEVER, when I called Donovan's and explained the problem they KNEW exact where the line gave out! They know what they are doing. Had the car towed and repair was done very quickly and about the price that was quoted.

What a Godsend they are. Fixed my daughters car fast and didn't overcharge. Great to work with…read morehonest people.

Service department was completely clueless, so unless you enjoy attitude and excuses I'd try…read moreanother shop. Thanks!

"I had a wonderful experience at Dave Knapp Ford. They did a fantastic job on my car, but what…read morereally sets them apart is the atmosphere. The ladies in the office are so welcoming and genuinely go out of their way to make sure you're taken care of. It's rare to find a shop that combines high-quality work with such great heart. I'll be referring all my friends and family here!"

This was our fist visit, and we received Impressive service. They informed us several times of the…read moreprogress. They checked more things than an 'oil change' place should, THEY EVEN VACUUMED THE FLOORS! Awesome service. We are now life time customers!

I've worked at Jiffy lube for many years. That's why I'm loyal and return. But this Jiffy lube in…read moreBellefontaine Oh is the worst. They had me drive my vehicle in. Which is no no. So I didn't get out of the car. So no signature service. No vacuum, no windshield cleaning, no tire pressure check. I don't think they even changed my oil filter because the couldn't get my skid plate off. There was an employee just chill in the customer lounge guess cause they don't use it. Absolute wore experience. Definitely won't be back. If I was still a manager they would all be fired.

Amazing customer service! I needed new tires for my vehicle and I have an older model vehicle…read more Other places wouldn't put tires on due because of rust, but they did. They were even cheaper than the first place I went too. The primary goal was to make sure my family and I were safe to drive and that is exactly what they did.

So I am hanging out in the customer lounge area while my brakes are being installed when another…read morecustomer and myself smell the aroma of cinnamon buns baking. We asked the manager about it and he said that he bakes them on Fridays for his crew. Well wouldn't ya know he baked some for us and they were excellent. We were floored and very happy. This is a great place for service and you can't beat the cinnamon buns.

The Service Writer, Tammy, was very friendly and knowledgeable. They do first class work. I highly…read morerecommend.

My husband and I have been using Holt for years. Tammy and Kenny are great! They're honest,…read morecaring, and quick. When my husband's car that he'd had for over a decade needed yet another repair, Kenny was up front with him - as much money as it was going to cost to fix the car, he'd probably be better off cutting his losses and looking for something new. I really appreciate that they care more about us having cars that work, than making money on the repairs.