Last year, I called up Bridgetown to get a quote to replace some of my windows. Frank came out to…read moreassess and develop a quote. Realizing I wanted to replace all the windows and patio doors, I delayed a year and contacted Frank when I was ready. First of all, Frank is a joy to work with. He was always communicative, prompt and friendly. He offered for us to come out to the showroom and see the windows and doors in person. I went with the Milgard Trinsic Windows and Doors. Second, the install team was excellent. Every day, they arrived on time and hit the ground running. Having a number of contractors for projects over the past 5 years, this team has been the best. I moved out of the house during the project, but I stopped by daily and everything was always cleaned up and in order. Third, I really appreciated the effort and thoroughness on the last day of cleaning the exterior and especially the interior of the house. The team takes great pride in their work and you can tell that is 100% employee owned. If I had to say there was a down side, its you may be in for a wait when placing your order because their work is in high demand (the first year quote, I would have had to wait 4-5 months). Finally, the windows and doors are beautiful. What a difference this made in regards to temperature, sound, and clarity. Not to mention, the ease at using the doors and the contemporary narrow frame modernized our home. We could not be happier.

I had 3 windows replaced. Installation took one day and I thought it was quick. There was minimal…read moredisruption in the house, and the window areas were tented off to restrict any mess to those areas. The installers answered my questions and explained everything. One of them was damaged(I wouldn't have noticed). They installed it, ordered another window, and replaced the damaged one when the new one arrived at no charge to me. I love the windows. They are energy efficient and let in so much light!

From the time they spent looking at our dryer vent situation & preparing a bid until after the job…read morehad been completed, we are very satisfied. They fixed some damage caused by other contractors to the exterior vent cover and piping and I'm not sure our dryer has ever worked so well. Their bid was not the lowest, but during the time spent preparing the bid they really convinced me that they knew what they were doing and would not cut any corners. From what I can tell they did not. I would heartily recommend them for any dryer venting needs you might have and suspect they do as fine a job with HVAC ducting as well.

The technicians were on time and did a great job cleaning the long dryer vent that had a large nest…read morewedged inside. Even when we needed to wait for the fledglings to leave before cleaning, they were very responsive and helped with options that allowed the baby birds to thrive while we still did laundry.

I don't enjoy leaving poor reviews and rarely do so. I also don't enjoy having my time wasted. I…read morereached out to Lauren 6 weeks ago for a consult on a new home purchase after she was recommended by my realtor. She initially responded within a day and asked for drawings, which I promptly provided. Then crickets for a week. I followed up. She had been out of town, but re-engaged and said she would review my drawings and get me an engineering statement. Then crickets again. I followed up again a week later and again a week after that. She ultimately ghosted me. Communication and setting expectations is important. My project was delayed 6 weeks because Lauren was unable to do either. I've had architects tell me they are 6 months out from being able to start a project and I've decided to patiently wait. Other times, I might opt to move on if something is more urgent. Engaging with clients, making promises, then not following through is unprofessional and discourteous. Boo.

I requested an evaluation of my foundation because there was water leaking from one corner. Lauren…read morewent above and beyond and showed me. She really knows her stuff and we identified areas where remediation would be helpful in the order in which they should occur. She's professional knowledgeable and attentive. She was worth the money.

I was introduced to TerraFirma and a new product called Vuba Stone. I wanted to change the…read moreappearance of my patio and after learning about this product decided on starting the project. The salesman, customer service and installation team I dealt with are second to none and I couldn't be more pleased with the quality and outcome of my patio! Many colors and designs can be created and at a relatively inexpensive option and the maintenance is a breeze. My personal opinion is this product is much better than the epoxy coatings that are available. Overall, very happy with TerraFirma and Vuba Stone.

Our experience with TerraFirma was insane. We are seniors and my husband is in hospice. Our home…read morewas flooded, our forced air heating lost, our floors buckled etc. We need a quote for our insurance, TerraFirma employee came out, and we soon discovered it was a big mistake. Their employee proceeded to tell me that our home had not flooded, that IF it flooded it was somehow our fault or I was a liar. He refused to acknowledge our buckled floors that you can visibly see and feel when you are walking in the damaged areas. The man was insane. Needless to say, I kicked him off our property. Thank goodness hospice workers were driving up our driveway, or he would not have left. Hospice saw that I was visibly upset with the man's insane behavior.

I'm not sure how this company has 5 star reviews as my experience with J&J Roofing was terrible…read more February 2026, we discovered significant mold in our attic space. Our roof was brand new when we bought it (2019) and to discover ventilation issues inside our attic was a surprise no-one wants. We reached out to multiple roofing companies and we selected J&J Roofing because they promised everything the other companies offered but for about 15% less... or so they claimed. We needed to have an entire reroof which included one layer of plywood to be removed, this is the layer that had the mold. On the quote they said it would cost more IF there were two layers but it was obvious there was only one. Plus the other 4 companies that quoted us said there was only one layer. Also, they almost left the entire layer of molded plywood on. Thankfully my husband was home to catch this serious error which defeated the whole point of why we were reroofing our house in the first place. Then to add insult they tried to charge us at the end for 2 layers. We had to dispute this and they tried to make it seem like they were doing us a favor. Ironically, another roofing company that had quoted us included photos and video which proofed we only had one layer. The quote presented was DECEIVING as when we got the actual bill (after the work was done) it was significantly more than the quote. On some line items it had the tax included, however, they made it seem taxes were included in the quote only to find out that was not that case. This is how they make it seem that they're less than competitors. Here is where the real problems begin. Day of demo the team arrives and are extremely quick about tearing our roof off. However their speed caused A LOT OF DAMAGE. When they tore off the fascia it ripped the underside of the exterior under hangs. See pics. In addition they left significant gaps from the fascia they replaced which is an invitation for bugs and small animals to get inside. An issue we didn't have before. On demo day I watched them cause this damage and although we were told we would have a project manager onsite during the reroof this was not true. The PM was 90% of the time NOT on site. In addition when he came and had the fascia boards they were a cream color. They were supposed to be white. To my face this man lied to me and said they don't come in white. I rushed and got my paint sprayer while my husband ran and got white exterior paint. We quickly got the fascia boards painted and thankfully it was a clear sunny day so it was dried in time for the crew to put up. We also noticed when the roof was off that some of the boards framing our roof were rotted. I asked a crew member as the PM wasn't there if they were going to replace them and they told me yes. Another lie. As they started putting the plywood on, my husband and I noticed the rotted wood was still there and that they "sister-boarded" a new piece of cut wood. I had to call the manager Courtney to come as at this point, my confidence in the crew was gone. They left broken screens and a bunch of nails and screws all around our property. In addition to garbage from the roof packaging. Lastly the PM never came when the work was done to identify areas that needed to be fixed. See pics. We had to call J&J to get someone out and look at all the poor workmanship their crew left. Then they tried to make it seem like it was like that before but it was obvious the damage was caused by their crew. I regret choosing J&J and do not recommend.

We called J&J Roofing for an estimate to get our roof replaced and Brandon was out within a few…read moredays. He was helpful, thorough and provided a couple of options for us. They were having a February special which enabled us to get $1,000 off and we jumped on that deal. With the $1,000 savings we were able to get the upgraded roof option that received fantastic reviews online. Working with Courtney at the office to get us scheduled was a breeze. She asked what color roof we wanted, and since it was difficult to make that decision just by looking a photos, Brandon came back out with a couple of color samples that day so we could see what they looked like up against our house. The J&J crew came out the following Friday morning and completed our roof in ONE DAY. Granted, our roof was probably more simplistic than some others, but we were blown away by how quickly they completed it, and they did a fantastic job. Our new roof looks wonderful! Before they started working, they covered everything that was close to the roof, and they cleaned up impeccably before they left. I was thrilled to have found a woman-owned roofing company that had such fabulous reviews on Yelp, and I'm happy to add one more. I highly recommend J&J Roofing if you need a roof replacement.