these guys are great. they're friendly. honest diagnose. they finished the job smoothly and…read morehonestly. These guys are a must go! They helped my dad with a locked up caliper

Very Knowledgeable staff. If the person helping you doesn't know the answer to problem. Someone…read morethere usually does. Competitive prices,great service, will go here all day before going anywhere else!! Great Job Cut Rate Auto and Staff!

Having an ace mechanic willing & able to rescue an older gal with older vehicles feels like a…read moremiracle to me. Scott is intuitive, intelligent, kind, capable, patient & trustworthy. He & Dylan went deep inside my old Volvo's engine to find a nest of metal shrapnel, cleaned it all out, replaced what was needed & now she purrs like a giant sleek black cat. The Xterra came to him with a whole host of problems but he understands that I need her to take me out into the wilderness & he is getting her all sorted out. Between AAA & Scott, I can go places & do things that I had given up on. Bucket list, here I come!

From the owner: We are a automotive customization and repair shop. We do everything from lifting and lowering of…read morevehicles, custom wheels and tires, air suspension, towing packages, routine service and repair, brakes and oil changes. If we don't offer what you need done in house, we have a network of other repair shops we work with to get you taken care of.

I don't usually write reviews, but I appreciate the service so much at this location. I called…read moremultiple other auto parts stores and asked for help with my battery terminals. This was the only place without question said c'mon down and we'll see how we can help. Tom went over and beyond to figure out the issue and help me feel safer on the road. I will never go anywhere else. If you are looking for an auto parts place that values human decency over just another dollar I would highly recommend O'reillys auto parts!!!

Needed to change a bulb in our headlights. Staff were really helpful and even came out to lend a…read morehand in the rain when I couldn't get a cap off.

Great group of individuals. Parker Gleason is your guy. He's helped me so much over the years.read more

In the 15 years I've lived in Grays Harbor, I've bought two vehicles from Harbor Dodge. The sales…read morestaff are salaried, not commissioned, and there is no pressure. Their prices are consistent with the online sales prices of higher volume dealerships, give or take a couple hundred bucks (even if they have to get the exact vehicle you want from another dealer), and they don't gouge. Most dealerships are great to customers when they're buying a car, but the true test is in their service department and whether they stand behind a vehicle's warranty. Thankfully, the folks in the service department have always been Johnny On The Spot and have never quibbled about repairs under warranty or outside of it. They're fast, good and provide a shuttle driver to get you home and back to the dealership, even if you live somewhere out in between No and Where. The one downside that removed one star from their rating is the fact that they push Boeing Employee Credit Union (BECU) financing. I had outside financing through one of the big online agencies and was fine with that, but the finance manager at Harbor Dodge persuaded me to go with BECU because they were local. Ginormous mistake I won't ever make again, BECU is a freaking nightmare! Seriously, guys, there has got to be a better financing partner for you than BECU!

The service was fast and affordable, I was impressed with the friendly service and was shocked with…read morehow much time it saved me when calling them. They responded in a former manor. Definitely the guys to call!

Do not use this company!! Zero stars!! My car was stuck in the gravel ditch and I called the tow…read moretruck to free me. This driver drove up and had such an attitude and was extremely rude. Then when he finally pulled my car out he tried to free up the steering wheel and the key in the process he broke my ignition cylinder. My car no longer as an on position and now won't lock because the computer thinks the keys are still in the ignition. When I called to report the issue this driver answered. When I told him I had an issue and he got all defensive saying that my car was already broken and my cylinder was like that. And he said, I quote, "all due respect I'm not the idiot that drove it in the ditch." If your drivers can't be calm and collect in a situation where people already are upset, frustrated, or hurt. Then don't send them because they just make the situation worse.

Was visiting from out of town and my battery died. Stopped at NAPA and they installed the battery…read morefor no charge. He also found a loose wire and replaced it. Thanks for the great service.

A mixed review for me. Good: Everyone was nice…read more Not so Good: 1. It took 3 months for me to finally call them to see how my string trimmer service was coming along. They didn't know and eventually called me back to tell me it was ready. 2. It took so long to return; the string-trimming season was over. So I brought it home and put it in my garage. I pulled it out and tried to start it this spring, and it only ran off the choke. 3. The primer pump wasn't getting any gas when the unit was level (it would when I tipped it up). I took it apart and found the fuel line was kinked and had a hole in it. I replaced it. 4. Primer was pumping air into the tank? I eventually figured out Harbor reversed the primer flow lines, and after replacing the line (it seems like they should have done this), I reversed the incorrectly installed fuel lines. 5. I replaced the spark plug, another thing Harbor should have done when it was serviced. I won't be using Harbor again.

Good customer service. Friendly employees…read more Good selection They'll steal in the right direction

He'll take your money, and leave you high and dry. Watched him do maybe 30 minutes of work, and…read morethat's being generous. $1200 later he couldn't do anything... If that was my trailer I would have demanded at least half back. My cousin who was in a tough spot paid full price for nothing other than a suggestion. Lucky a real mechanic came the next day and fixed the problem. $1200!!!! Don't get scammed.

From the owner: We are available 24 hrs. a day and offer roadside assistance anytime. We can offer evaluations for…read moreyour needs and help you on the spot.