Let me start here so you know I'm not a an unreasonable person or some "Karen". Myself and the…read morecompany I've been with (down the street) had used RMF for 9-10 years for services. Now, with their new management (Mr. K.) and the front desk Service Manager (Mrs. L.) they have lost our business and I would recommend anyone wanting a quote from them to run. They are what you fear most, being upsold every chance they can. You will work with 3-4 different people/mechanics all telling you something different. Here are the facts: I came in for my thermostat fan not turning off + noise in the front left of my truck. After "diagnosis" they "found" I needed a new oil pump, then it turned into they "found" I needed a new fuel pump. Once the work was completed, I realized my warranty was still active. Upon review of their diagnosis and old parts, the warranty company denied my claim. I then was told "Don't share pricing with them as I charged them more, to save money if covered" (Picture attached). This is fraud and is illegal. Their GM (Mr. K.) openly told me "we only added about $800 to the invoice we submitted to the warranty company". When meeting with (Mr. K.) I asked him what my invoice was at. He said "Well you don't need that differential tear down anymore, the mechanic was wrong, I drove it and it should just need front breaks and a wheel bearing." That would've been another $2300-$3k in work THAT I DID NOT NEED. All in all, new management does not put their customers first. They sell you on everything they can. As long as the front desk gal (L.) is there and the new GM is there (K.) good luck. They told me "we will be doing training so things like this don't happen again."

I recently brought my diesel truck in to have service work done based on a recommendation from a…read morefriend. I can't begin to say how much I appreciated all the work and effort that was done by the staff to address my issue on my vehicle. My truck certainly presented a big challenge and they were able to deliver and get it running again. I would definitely recommend them! Thank you again for the great service.

Brent came out and fixed my brakes the very same day I called. He drove out, examined what had…read morehappened. I threw a caliper. He ran to the auto parts store and picked up what we needed, and he had the brakes working top-notch within a couple of hours. That was two weeks ago, and still rolling strong. I would HIGHLY recommend Backyard Mobile Repair. Convenience, timeliness, quality service, and great pricing.

Brent got me in same day. Very professional and courteous. Got the fix done quickly. Very highly…read morerecommend

Service request was a flat tire fix. Then I asked for a quote. The quote value is cheaper than any…read moreother I have received by $200.

THE ONLY PLACE IN MN for top notch, quality service, accurate pricing, exceptional customer…read moreservice!! Have been a Fred's customer for decades, and am back. No other mechanic or tire shops will ever compare TeSyed out Costco, lost log nuts, forgot sensors after being stuck there for 7 hours, actual pricing was hundreds more than quoted for crap tires, Tires plus, Discoung tire were also high and no other tire dealer willl do the full service of alignment. best and only place to go!!! The confidence and communication onced I walked into Fred's reminds me why I always choose them

I just bought our 4th vehicle from here. Matt was our sakes man the last 2 that we bought and he is…read moregreat to work with. Customer service is top notch. Sales staff and mechanics are the best. If you are looking for new or used this is the place to go.

We came to this dealership looking for a family vehicle and were greatly turned off by the lack of…read moretransparency and friendliness of this place. We spoke with a salesman named Pat and my impression is that he wanted nothing to do with us when I told him we had a smaller budget for a vehicle. The first car on the lot that he recommended to us wouldnt even turn on (yikes!) And anytime we mentioned wanting to look at more vehicles within our budget he seemed annoyed with us and told us we didnt want the vehicles we were interested in. Personally I would not recommend this place. We ended up find a much better deal elsewhere with much better service.

great experience first time ever dealing with any kinda of out of state deal and they went out…read morethere way to make sure I needed everything I did such as paper work to any question or videos I asked for very good Communication and very on top of everything and sell great cars Couldn't be happier buying a corvette from them dream car and built perfectly

This was the best experience going through them . I want to thank Parker and Lisa for selling my…read moreson his dream car . He absolutely loves it and how they worked with him and made it happen. I highly recommend them . Thank you all so much

Excellent work...very friendly. Quick service. Always willing to help out. I like there location.read more

Got in first thing Monday morning and hand a diagnosis in 10 mins with an estimate. Came back 6…read morehrs later and all was done fast and on budget.

The team is great! Whenever you call they are courteous and trying to help. Very reasonable pricing…read morefor the quality of work. They have checked one of my cars AC and fixed now it is like I am driving an ice box. Last year they also repaired another car of mine with leaking hose and diagnosed other issues. Definitely my go to repair shop even though they are 45 minutes away from where I live!!

Friendly thorough trustworthy skilled and hard workers with great customer care.explain things well…read moreand give you options

Nope, They did not even address my issue. Did not seem to understand what the issue was. Just a…read morefront.

Not Impressed. Heard good things. On Feb 4, 2025 made an appointment online for an oil change…read more2/11/25 1:30 PM. On 2/10 got an email reminder, and clicked to confirm appointment. Showed up today and was told my appointment was at 2:30, despite having two emails to the contrary. Bottom line, you have been warned. After my vehicle was inspected and work completed I am adding additional information to my post. I feel that their service/evaluation was thorough, and their communication throughout the process was exemplary. They are going to do follow up work on my brakes and I will see how that goes. I understand that anyone can have a bad day, and I think they deserve a second chance at a first impression based on how they handled the scheduling error, and their word-of-mouth reputation.