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    Shumaker Masonry

    1.0 (1 review)
    Closed 8:00 am - 7:00 pm

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    2 years ago

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    AmeriCoat Asphalt & Concrete

    AmeriCoat Asphalt & Concrete

    1.9
    (41 reviews)

    Americoat just sealed our driveway and did an excellent job! We have a very long residential…read moredriveway and they edged and sealed everything beautifully! Highly recommend!!

    It doesn't please me to leave a 1-star review for anybody, but I have to caution anybody against…read morehiring AmeriCoat based on my experience with them this year. PROBLEM DESCRIPTION As you can see from the attached pictures, they destroyed the look of my entire driveway, leaving microcracks all over it uniformly; those microcracks (I refer to them as alligator skin cracks) were NOT there before they applied the single layer of driveway seal I hired them for this year. To support my claim, you can check my neighbors' homes with the same type of black asphalt driveways; they do not have this issue. SIDE NOTE: They also splattered a bunch of tar in front of my mailbox, which stained the concrete with a bunch of black splotches ATTEMPTED SOLUTION I will give them credit where credit is due. They attempted to fix the issue by applying two more coats on top of it but failed miserably (the pictures below show the result of three coats being applied). OUTRAGEOUS CUSTOMER SERVICE I then asked them to come up with a solution and was told, at one point over the phone, by Clay (customer rep) that they "do NOT guarantee single coat service." This is outrageous, to say the least! After I insisted on fixing this, they sent Matt (the manager) to look at it in person. When he arrived, he took pictures and told me he would get in touch after speaking with the owner (Dan). BEING IGNORED Long story short, I have not heard back from them with a solution, so I am posting this review to warn you. It is sad that businesses like AmeriCoat do not stand behind their services and think that ignoring me (walking away) after messing up my driveway will get them off the hook. NEXT STEP I have only one choice: hire a different company to assess the damages and determine the resolution. Hopefully, they can explain the cause of these microcracks. If AmeriCoat continues to ignore me, the next step will be to take legal action. RATING I sent AmeriCoat an email warning them that I would leave a 1-star review if they kept ignoring me, so here we are. I will update the rating if they fix the issue, but I am not too hopeful based on their carefree attitude.

    Shumaker Masonry - contractors - Updated June 2026

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